Porsche Atlanta Perimeter

Unbelievably disappointing, but Stetson was great until he handed me off. Service was just not what I expected for a first time appt at a Porsche dealership. We didn't purchase the car there but we had an he handed me off. Service was just not what I expected for a first time appt at a Porsche dealership. We didn't purchase the car there but we had an extended warranty. Won't get into the specifics but I'm certain the dealership still didn't address the issue I have with the car. More

George Katergaris was wonderful to work with. He made the transition go smoothly and quickly. Will continue working with him. He made the transition go smoothly and quickly. Will continue working with him. More

Scott and his team were professional in every way. my 911 was clean ,and all items were completed satisfactory. my 911 was clean ,and all items were completed satisfactory. More

Great team at Porsche Atlanta Perimeter. Excellent engagement and service via Scott Green my service advisor. Excellent engagement and service via Scott Green my service advisor. More

I brought my Porsche in for one problem and you found another 2 problems and never maneuver fixed the problem I brought it in for . Seems like you went ahead and fixed the big ticket item which really wa another 2 problems and never maneuver fixed the problem I brought it in for . Seems like you went ahead and fixed the big ticket item which really wasn’t a big problem and didn’t fix what I brought it in for and now check engine light is coming . I was going on a road trip with it but it’s not safe today to drive . More

Very good Salesman, happy to buy again. Always pick up my phone, reply my messages. Very happy with Cayenne I buy. Always pick up my phone, reply my messages. Very happy with Cayenne I buy. More

Great service department. excellent techs and staff. Very accommodating scheduling; sticks to work plan with no surprising add-ons.. excellent techs and staff. Very accommodating scheduling; sticks to work plan with no surprising add-ons.. More

When I called and made appt. I was told battery was covered by a warranty. My battery needed to be replaced and Cody Woods claimed I was 4k over the miles that Porsche would not I was told battery was covered by a warranty. My battery needed to be replaced and Cody Woods claimed I was 4k over the miles that Porsche would not cover the part. I was quoted 3k to replace and install the battery. I called Alpharetta Porsche and Dan said they would see if they could get it covered under a good claim warranty. The service experience mgr. at Perimeter told me to call the 800 if I had any complaints. I called the # he provided and she said he shouldn't have told me to call the actual repair location should provide me help and she asked to speak with him. He then told me to call the parts mgr. who was off to see what he could do for me. In the meantime, I was charged over $250 for a diagnosis and was told they can order battery and replace it next week but it was ok to drive until then. The next day my car broke down at a light blocking traffic and I had to call 911 for assistance. I called the parts mgr. and he was unapologetic to my situation and said service thought the vehicle was safe to drive until battery arrived. Since I broke down at 5pm and Perimeter doesn't have after hours drop off, I had to have car towed to Alpharetta Porsche. They were unable to cover battery but was very kind and provided me with good customer service. The parts mgr. called me the next day to tell me that the service guy was new since Stetson no longer worked there and that they can discount the battery for me. I provided that quote to Alpharetta and they matched it. I had to spend unnecessary money and endanger myself due to Perimeter negligence. They should of never told me that the car would be ok to drive with a low battery indicator light on. Please call me further to discuss as I can provide the names of everyone I dealt with. Thanks. More

Cameron was an great help with getting my car repaired in a timely manner, great communication skills! a timely manner, great communication skills! More