
Porsche Atlanta Perimeter
Atlanta, GA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Tony Betancourt and the service team are great. Annual service and new tires this time. Tony sent me tire choices in 3 different price ranges 2 weeks out from the appointment and had the tires ready when service and new tires this time. Tony sent me tire choices in 3 different price ranges 2 weeks out from the appointment and had the tires ready when I arrived. Always nice to get a Porsche loaner car. My service was running late, busy day on the alignment rack, so Tony stayed late to make sure my service was completed. More
Always courteous and professional. Loaner car is extremely helpful, as I live approximately 60 miles from the dealership. Scott Green is very knowledgeable and very detailed in explaining car issue extremely helpful, as I live approximately 60 miles from the dealership. Scott Green is very knowledgeable and very detailed in explaining car issues. He is a pleasure to work with. Thank you!! More
I appreciate you arranging with Lyft to take me back to the house. Great service. My only suggestion would be to let the customer know Lyft has to pick him/her up at the same location for the return trip. the house. Great service. My only suggestion would be to let the customer know Lyft has to pick him/her up at the same location for the return trip. Also, the 25 word minimum is a bit aggravating. Make the comment section optional, or at least do away with the 25 word minimum. More
Strangest thing, the site is beautiful & very well appointed but after I was able to test drive the car I liked, the salesperson made ZERO effort to sell me the car. Is it because I'm a woman, is it b appointed but after I was able to test drive the car I liked, the salesperson made ZERO effort to sell me the car. Is it because I'm a woman, is it because I'm Afro-caribbean? Its 2021, who knows. All I know is that they should do better. I took my money to Mercedes where the facilities aren't as great but the service & salespeople are always fantastic! Do better Porsche. More
I'll post the email I sent to the Service Manager; it speaks for itself. By the way, he never responded. Jonathan, Several weeks ago, I scheduled a service appointment online and received an email speaks for itself. By the way, he never responded. Jonathan, Several weeks ago, I scheduled a service appointment online and received an email confirmation as well as a text confirmation. One week before the appointment date, I received a reminder text and email. Two days before the appointment date, I received a final email and text reminder (see 3 email attachments). When I arrived for the appointment, I was told that there was no record of it in your system and that it would be at least a week or two before anybody could service my car. Nobody apologized or tried to figure out the issue or offer any kind of assistance at all. This is completely unacceptable and unprofessional. Due to previous service issues I had there, you gave me a $500 credit earlier this year (see attached email), and now this happened! Between my wife and I, we have four Porsches. After this latest experience, I’m never bringing any of them back to Porsche Atlanta Perimeter for for service (or going there for new car sales). I’ve gotten better and more professional service when I took my teenage daughter’s car to the Hyundai dealer. I expect much more from Porsche. You can keep the previous credit you already gave me in February, and I’ll take my business to Hennessy; I’ve never had any issues there. There’s nothing you can do now to regain my trust or my business, and I’m not asking for anything. I’m only letting you know of my experience so you can be aware and prevent it from happening to anyone else. More
Jason was very helpful and responsive. I was an out of state buyer and they made experiance easy. The car was delivered as promised. I will use them again. state buyer and they made experiance easy. The car was delivered as promised. I will use them again. More
Don't have Time for this Don't have Time for thisDon't Don't have Time for this Don't have Time for this Don't have Time for this Don't have Time for this Don't have Time for this Don't have Time for this Don't have Time for this Don't have Time for this Don't have Time for this Don't have Time for this More
This review is for the service manager, Jonathan Kahn and service advisor Scott Green with Porsche Atlanta Perimeter I was on my way to a doctors appointment a couple of weeks ago and about a mile from my service advisor Scott Green with Porsche Atlanta Perimeter I was on my way to a doctors appointment a couple of weeks ago and about a mile from my house I realized I something was wrong with my car. I stopped at the next stop sign and got out to take a look. Sure enough, I had a very flat tire. I called my doctor’s office to tell them I wouldn’t make it and limped my 2017 Porsche Macan back home. Then I called the dealership but was unable to get through. I left a message but no one called me back. (Apparently they had my son’s phone number listed first) Next, I called Porsche roadside assistance and they came out about an hour and a half later and picked up my car and took it to the dealership. However, by then the day was quickly getting away from me. I was feeling a bit panicky because I needed to get my car fixed as soon possible. Usually, my son helps me with these tasks but he was out of town. Also, my husband was leaving for business trip the next day so I was really concerned that I might be stranded. Anyway. I E-mailed the dealership’s service manager, Jonathan Hahn to tell him my problem. He immediately E-mailed me back and told me that he would check on my car. When he E-mailed me again he told me that he as well as the service adviser, Scott Green would both personally make sure that I got my car back that day. That evening when I got to the dealership Jonathan was there opening the door for me as I arrived. I’m pretty sure he didn’t do that just for me but at that moment it sure felt like it. My car was parked out in front and he personally escorted me to the cashier, telling me the car had been washed and was ready to go. I want to say that Jim Ellis has an amazing asset in Jonathan Kahn. He truly cares about his customers and it shows. Thank you Jonathan for your kind consideration. More
Tony was great to work with, knew about my problem and kept me updated on the service as it took a while to complete. Also took care of some other problems while it was there. kept me updated on the service as it took a while to complete. Also took care of some other problems while it was there. More