Porsche Arlington

All you have to do is read what I wrote on The Autopian about my experience with Porsche Arlington. Service advisors don't know anything and won't return your calls, and your car won't be fixed properly wh about my experience with Porsche Arlington. Service advisors don't know anything and won't return your calls, and your car won't be fixed properly when they do give it back. https://www.theautopian.com/two-shops-three-engine-removals-and-too-much-oil-on-the-ground-how-my-porsche-cayenne-became-a-diesel-nightmare More

Trash service department. The service advisor I was assigned to was let go after a few days which shows the state of their service department. I was assigned to Mo, who was ve The service advisor I was assigned to was let go after a few days which shows the state of their service department. I was assigned to Mo, who was very helpful at first but later became unreachable. The battery that was needed for my car would take 6 months to get, which is ridiculous. What is the point of having a Porsche when the dealership can't get you the parts?! I ended up taking my Cayenne to a Porsche body shop that got me the battery in 2 days. The Porsche warranty is useless when they can't get you the parts. This is the worst experience I've had with a service department. One of the reasons why I chose a Porsche over other cars was due to the level of service I assumed I was getting with Porsche. My car was also placed outdoors 6 months and when I asked if they had a car cover for paint damanges, they said no. Are you xxxxx serious?! You are gonna put my car outdoors for 6 months subject to pain damange when the car is completely open due to dead battery?! More

Purchased my third Cayenne from Arlington, this time for my wife. Michael C greeted me by name upon revisiting the dealership after two years. Pretty impressive name recognition and a great reflection on th my wife. Michael C greeted me by name upon revisiting the dealership after two years. Pretty impressive name recognition and a great reflection on the high quality client service here. More

Phenomenal service from Internet Sales and the finance team when buying the car and getting out the door! team when buying the car and getting out the door! More

Junehee my sales contact was very helpful with my 1st 911 purchase. He makes the buying experience goes very smoothly and he did a great job in coordinating the shipping of the vehicle. purchase. He makes the buying experience goes very smoothly and he did a great job in coordinating the shipping of the vehicle. More

I have been to a number of Porsche dealers in my many years with the vehicle and this one is by far the worst. This service department is so disorganized, and so unprofessional. I wish I could give them years with the vehicle and this one is by far the worst. This service department is so disorganized, and so unprofessional. I wish I could give them zero stars. There is a certain expectation when you move into luxury and higher end cars. This place does not get it. I don't need a coffee bar or anything like that I just want the place to have its act together. Go to Tysons or better yet save your $ and go to an independent instead. More

Great service and communication by Junehee. Made my sale easy coming from out of town. Made my sale easy coming from out of town. More

Mike and Donald were very helpful, informative and courteous during my experience at Porsche Arlington buying my first Porsche. I had a great time test driving my Macan, learning about it, and going o courteous during my experience at Porsche Arlington buying my first Porsche. I had a great time test driving my Macan, learning about it, and going over the finances and figures. Thank you Mike and Donald for making this experience very streamlined and enjoyable and for answering all my questions. More

I bought a used car here. The salesman, Michael C., was polite, professional, and helpful. I left happy, which is a rare experience for buying a used car. The salesman, Michael C., was polite, professional, and helpful. I left happy, which is a rare experience for buying a used car. More

Pulling out with my brand new Porsche. I’m breathless! Austin and Donald thank you so much for making this one of the most amazing experiences ever! You guys absolutely rock! Sheree! I’m breathless! Austin and Donald thank you so much for making this one of the most amazing experiences ever! You guys absolutely rock! Sheree! More