Porsche Arlington

Everyone in the Porsche Arlington dealership was a pleasure to work with. Our Brand Ambassador, Scott, has tremendous knowledge about the specs on all models, both past and present. He is a walking en pleasure to work with. Our Brand Ambassador, Scott, has tremendous knowledge about the specs on all models, both past and present. He is a walking encyclopedia and this gave us full confidence in our buying decision. He clearly loves the product he is selling! The entire team was so knowledgeable, welcoming, and energetic. A great experience overall. More

***Beware of Porsche Arlington Service Center*** I highly recommend anyone thinking of getting their vehicle serviced here to GO SOMEWHERE ELSE. In the end you will be scammed, kept in the dark and ch highly recommend anyone thinking of getting their vehicle serviced here to GO SOMEWHERE ELSE. In the end you will be scammed, kept in the dark and cheated out of you money and time. The transparency of this service center is subpar and I still do not know what I’m paying for when I pick up my vehicle. I do not believe they have the customer in their best interest because it is beyond me why they will recommend not repairing a major defect that could cause catastrophic engine failure. All while telling me this was in an effort to help me save money, but the quote did not decrease for doing less work. I reached out to Porsche of Arlington to have IMS bearing, RMS Seal, Clutch Replacement, and Porsche classic radio installed. Service advisor initially made me feel comfortable and excited to get the work done. They also provided a loaner car. The IMS bearing is a well known documented issue with 986/996 models. So this was very important for peace of mind. I dropped the vehicle off for repairs and was contacted by the service advisor that the IMS bearing was “NOT LOOSE” and “DID NOT NEED TO BE REPLACED” as for the RMS Seal it in fact was leaking and they replaced it as well as only replacing the flange for the IMS bearing. I was initially told the clutch was fine but the fly wheel had a crack. I agreed to the fly wheel repair and requested an updated full cost break-down estimate. I only received a lump-sum estimate being more expensive than the initial estimate with less work being completed. I suggested since they were already in there it only makes sense to complete the IMS bearing and the service advisor agreed. He then calls me back telling me the shop foreman recommends me not replacing it and that its failure rate is less common than the LNengineering one that I was waiting to order because I needed to know if I required a single or dual bearing. During this time I have not yet received my request for updated cost estimate or which bearing is required for the installation. Over the course of the week I requested multiple estimates and still have not received an estimate. They proceeded with the repairs and I have come to find out that they ended up replacing the whole clutch and fly wheel without an estimate and the price being more expensive. I continued to press the advisor about the quote and what bearing I need because this was an important part of the repair and have been told because the flywheel is in place I will also need to repay for new seals, new bolts, and 3hr more labor on top of what was already “quoted”. Finally received my vehicle back after 10+ days for a service that was initially supposed to take 3-4 days. The oil is leaking still and the also provided me with a multipoint inspection with $22k of other things that needs to be done. Keep in mind I purchased this car from them a week early. They provided a multipoint inspection that passed at that point. Please spend you money else where and don’t make the same mistake I made. Update: Took car back to get the same leak fixed. Had the car for about 3 weeks. When I got it back it was the oil was 3 quarts low. Didn’t even bother having them fix it. Would think that would be something checked when you take a car in for a oil leak. More

I recently had the pleasure of visiting Porsche Arlington to find a new vehicle, and I must say, the experience was nothing short of exceptional, largely due to Thomas Skariah, affectionately known as "Tommy to find a new vehicle, and I must say, the experience was nothing short of exceptional, largely due to Thomas Skariah, affectionately known as "Tommy." As a Sales Consultant and a proud United States Marine Corps Veteran, Tommy brought a level of expertise, kindness, and honesty to the car-buying process that was deeply appreciated. From the moment I walked into the dealership, Tommy was incredibly accommodating. As a woman shopping alone for a car, I was met with the highest levels of respect, dignity, and honor, something that truly stood out to me. Tommy took the time to walk me through the various models, demonstrating an impressive knowledge of not only Porsche vehicles but also their competitors. His insights were invaluable in helping me make an informed decision, especially during a time when I was reeling from the loss of my previous vehicle, a Range Rover, and not actively looking to make a purchase. What sets Tommy apart is his genuine care for his clients. He treated me with the gold standard of respect, embodying the values of equity, inclusion, belonging, and fairness that Porsche Arlington prides itself on. This experience wasn't just about buying a car; it was about the trust and high standard of excellence that Tommy upheld throughout the process. I am thrilled with my new Porsche Macan, but more than that, I am grateful for the way Tommy guided me through this journey. His approach to customer service is a testament to his character and professionalism. A heartfelt thank you to Porsche Arlington for maintaining such high standards and to Tommy for his exceptional service. With appreciation. - CNKinder More

Very professional, knowledgeable and provided an excellent experience over the 2 month search and purchase Ask for Scott Goldwater. excellent experience over the 2 month search and purchase Ask for Scott Goldwater. More

Staff especially Scott G. very helpful. Assisted and patient in helping us find the right vehicle in multiple visits. Purchase went smoothly. Very happy with new addition to very helpful. Assisted and patient in helping us find the right vehicle in multiple visits. Purchase went smoothly. Very happy with new addition to family. Thank you! More

Ask for Mamadou, very attentive and professional service advisor. Everything was taken care of attentively and promptly advisor. Everything was taken care of attentively and promptly More

Dealership is the worst they destroy my panamera picked it up after them having it for a year durning the time they had it someone hit my door they painted it the wrong color check engine light still on su it up after them having it for a year durning the time they had it someone hit my door they painted it the wrong color check engine light still on sunroof still not working properly poor management they do not do work or stand behind there mistakes very disappointing car was a 2019 under warranty More

I wrote a review the other day after waiting 48 hours for a quote. Rob contacted me and sent over quotes in writing quickly. Very please with the communication. Mike a quote. Rob contacted me and sent over quotes in writing quickly. Very please with the communication. Mike More

Car was advertised at $11,000; asking price was actually $111,000. A significant typo. $111,000. A significant typo. More

Over all I got good service and purchased my car . The sale representative answered all my questions Help me on all directions handling the car and made me feel confident leaving with it… A speci The sale representative answered all my questions Help me on all directions handling the car and made me feel confident leaving with it… A special note also to the accounting department, Professional and not too pushy!!! More