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Porsche Arlington
Arlington, VA
584 Reviews
You already know the brand. Now you're seeking a dealer who can live up to the name. Welcome to Porsche Arlington. But, don't let our name define us. Even though we're located a few minutes from the Pentagon at 3100 Jefferson Davis Highway, we serve a plethora of customers from Alexandria, Arlington, Fort Myer, Springfield, Fairfax County, Falls Church, Lorton, Fredericksburg, Dogue, Ninde, Woodbridge, Stafford, Hartwood, Dumfries, and Triangle. Every one of them understands not only the value of a Porsche, but the value our dealership offers them: impeccable customer service. In fact, our reputation for excellence extends well beyond our location – just ask our customers who come from as far away as Charlottesville, Richmond, Maryland, Waldorf, Faulkner, Marbury, Newburg, Bladensburg, Capitol Heights, Oxon Hill, Temple Hills, Upper Marlboro, or Washington DC.
It starts with our professional staff, trained in product knowledge and courtesy, specializing in new and pre-owned Porsche sales, service, parts and all aspects of financing and leasing.
We are also very proud of the selection we have to offer them… a vast inventory of any new Porsche model. Whether it is the Boxter, the Cayman, the 911 Carrera or the Cayenne, we can guide your selection of any model, color, or option package. Come visit us at Porsche Arlington and learn the sometimes subtle differences between the Porsche Boxter and Boxter S, the Cayman and Cayman S, the 911 Carrera Coupe, Carrera S, Carrera Cabriolet, Carrera 4 Cabriolet, Carrera 4S, Turbo, the Cayenne, Cayenne S, Cayenne GTS, or Cayenne Turbo S.
After we find the vehicle that's right for you, we'll continue to make sure you're completely satisfied with your purchase arrangements. For instance, there may be special offers, financing, lease programs, or discount pricing at the time you decide to visit which we will bring to your attention as well as other ways to customize your purchase. We also strive to give you the best overall price, lease payments and highest trade-in value in the area. These include any factory rebates and incentives when applicable, and of course our everyday low prices.
We also invite you to discover and schedule your Porsche service with us. We quickly handle all Porsche Factory warranty repairs, Porsche factory recommended services as well as any out-of-warranty repairs you may need. And we do this using all OEM Factory Porsche parts and accessories.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 584 reviews
January 19, 2022
From my Google review: Provided excellent customer service from start to finish. They provided fair value for my trade in despite not being a prior customer and the vehicle I purchased was listed at a service from start to finish. They provided fair value for my trade in despite not being a prior customer and the vehicle I purchased was listed at a reasonable price. They provided a full carfax and were not pushy. Junehee did a great job and has been very good to work with. Edit: The above comment still stands with a caveat on buying a vehicle here and working with the finance department. I purchased a used vehicle mid-July 2021. October 5th, 2021 I was notified that my out of state registration was never sent in. Their policy is they don't refund late fees for out of state registration because they cannot help delays. I think, okay it will be a small fee. I call Porsche October 6th and again October 7th about the issue and was told they are checking it out and will let me know. October 16th I am in contact with Porsche again because I was told my plates are now at the dealership. I'm not sure what happened in the middle but I am now out $385 penalty for the tax bill being submitted late. I called them in December when I was notified of this outstanding penalty and they essentially said they will not help because of their late fee policy. After I was notified of the fee, the Illinois DMV shows the RUT-25 (tax form) was not even filed until October 6th. I'm not sure who is at fault between the dealer or whoever handles their out-of-state registrations. Maybe it is coincidence the tax form was filed the day I called them. More
by cory
Employees Worked With
Junehee
January 12, 2022
Got my first Porsche here and the buying and delivery experience has been exceptional. The Sales Manager has been professional and courteous. He provided guidance and assistance in picking up my first P experience has been exceptional. The Sales Manager has been professional and courteous. He provided guidance and assistance in picking up my first Porsche. During delivery, he go through all the option and features with me. I would definitely recommend this dealership. More
by Lye
Employees Worked With
Michale Chauca, Victor Coronel
January 09, 2022
Just bought a Macan from Porsche Arlington. A great experience. Sales person Kody Wood was courteous, efficient and transparent throughout my short purchase-to-delivery process (with year-end holidays experience. Sales person Kody Wood was courteous, efficient and transparent throughout my short purchase-to-delivery process (with year-end holidays in between). Kody underpromised but overdelivered -on timing principally- in the currently difficult car market conditions. Would readily recommend Porsche Arlington. More
by Santiago10
Employees Worked With
Kody Wood
December 16, 2021
I had wonderful car buying experience from the start of building my car on-line to the delivery of my Porsche. All because of Mike Chauca a very knowledgeable sales person. In addition the Finance Manag building my car on-line to the delivery of my Porsche. All because of Mike Chauca a very knowledgeable sales person. In addition the Finance Manager Donald Kim was great. More
by Jenningsb1
November 16, 2021
I had a great car buying experience at Porsche Arlington. My salesperson, Mike Chauca, provided quick correspondence concerning the car I was interested in and followed up on all my concerns and questions. I My salesperson, Mike Chauca, provided quick correspondence concerning the car I was interested in and followed up on all my concerns and questions. I would not hesitate in buying another car from them and I highly recommend this dealership. I am really enjoying my new (used) car! More
by Peabody247
Employees Worked With
Michael Chauca
November 11, 2021
Michele Chauca at Porsche Arlington was awesome! He was such a pleasure to work with and conducted my transaction with patience, professionalism and care. The General manager and Finance Director were such a pleasure to work with and conducted my transaction with patience, professionalism and care. The General manager and Finance Director were great as well. They were able to address my concerns and left me at ease with my purchase. More
by LDA
November 08, 2021
I have purchased 20 cars in three different states over the past 45 years, including Volvos and Mercedes. Porsche Arlington is by far and away the best dealership I have experienced. They are knowledgeable the past 45 years, including Volvos and Mercedes. Porsche Arlington is by far and away the best dealership I have experienced. They are knowledgeable, extremely helpful, do not pressure you, and follow up after the purchase to make sure you are happy and have no problems. Kody Wood is the best salesperson ever. The personalized care this dealership offers is exemplary. I recommend them with high enthusiasm to others. More
by ram49
Employees Worked With
Kody Wood, Donald Kim
November 04, 2021
This will be my second purchase in 2 years from Porsche Arlington. My sales guy, Mike C, was great, professional and knowledgeable. I will be back in 2-3 years to purchase another vehicle. Arlington. My sales guy, Mike C, was great, professional and knowledgeable. I will be back in 2-3 years to purchase another vehicle. More
by JC
Employees Worked With
October 25, 2021
If I could give 0 stars, I would. Overall, I was extremely disappointed with my service experience. After booking my appointment online and entering all of my information about my vehicle, I showed extremely disappointed with my service experience. After booking my appointment online and entering all of my information about my vehicle, I showed up to drop my car off and was told they couldn't even find my appointment. That added an additional 10 minutes to my drop off while they obtained all the information and we discussed what needed to be done to the car (all previously filled out online). Contact from the service department with updates during the 3+ weeks they had my car was atrocious and I'd often go days without a call back or an update. Notably, they did not provide a loaner vehicle, so I was completely without a car for 3+ weeks. Make sure you check the prices of the parts they quote you as well as they were substantially over the Porsche MSRP for the part my vehicle needed and they flat out refused to price match or even honor the MSRP (which is their prerogative). More concerning though, I received my vehicle back with more issues than when I dropped it off. My hardwired radar detector used to turn on and off with my ignition, but after picking up the car, it now no longer does that and is only operable via the unit power button. Given that the car was in for a parking brake fault issue, I'm extremely confused as to why the radar detector wiring was even touched, but it's now a new expense I need to incur to have fixed since I can't get anyone from the dealership to respond to me. On top of that, the car requires a full paint correction as it was returned to me with hard water spots etched all over the car. It looks like one of their "detailers" tried to scrub those hard water spots out and in the process and scratched/micromarred the xxxx out of my paint in areas. Needless to say, I'm extremely unhappy that I now need a $1k+ paint correction and to spend even more to have the radar detector install that should have never been touched by your team corrected. I've responded to their service manager, Rudy Pacheo's post-service follow up text and email only to receive no response from the text, and to get a bounce back from the email saying it's not a good email address (which is comically laughable). I also followed up with my service advisor, Carter, via email several times over this and got absolutely no response, so this dealership could clearly care less after they have your money. I've owned several Porsches over my life and have had excellent service experiences from the majority of the Porsche dealerships I've worked with. Porsche Arlington is without a doubt the worst dealership I've ever worked with. I'd give them 0 stars if I could. I certainly would never purchase a vehicle from, or take my car to this dealership for service again. CUSTOMER BEWARE! More
by aves
Employees Worked With
Rudy Pacheo, Carter
