Porsche Arlington
Arlington, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
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My salesman Stefan was awesome. Huge help in my specific situation. He was professional and courteous. Made my experience simple and easy Huge help in my specific situation. He was professional and courteous. Made my experience simple and easy More
Junehee was very helpful and gave a very positive attitude throughout this whole experience. Definitely made sure i had all my question’s answered attitude throughout this whole experience. Definitely made sure i had all my question’s answered More
I just took a delivery of my beautiful Porsche I was waiting for for a few months! I ordered a vehicle with Austin and he has been amazing throughout the wait for my Cayenne to finally come in. So excit waiting for for a few months! I ordered a vehicle with Austin and he has been amazing throughout the wait for my Cayenne to finally come in. So excited about my new Porsche!! More
Purchased my first Porsche! Victor Coronel the sales manager assisted with choosing the options. Very elegant! Waited 6 months for my baby to be delivered. Best car ever! B Victor Coronel the sales manager assisted with choosing the options. Very elegant! Waited 6 months for my baby to be delivered. Best car ever! Best dealer ever! More
Ordering and purchasing out Cayenne e-Hybrid w Austin has a been a great pleasure, Austen os extremely knowledgeable about the all the Porsche Cayenne options and steered us in the right direction as we made a been a great pleasure, Austen os extremely knowledgeable about the all the Porsche Cayenne options and steered us in the right direction as we made many of the custom choices on our order. The car is a handsome design and owe much of that to Austen’s knowledge, and vision. We also appreciate John Stapleton’s help w the warranty and matinence service agreements. Thanks again. More
Since I moved to the DC area in 2018, the service department has been an absolute nightmare with my 2017 Macan S. I had a catastrophic oil leak due to an unknown source at the end of January 2020. Af department has been an absolute nightmare with my 2017 Macan S. I had a catastrophic oil leak due to an unknown source at the end of January 2020. After receiving my seemingly repaired car from the service department, I had to take my vehicle to New York for an event. On my way, at the beginning of February 2020, the oil level completely tanked right after this leak was supposedly fixed at Porsche of Arlington. I called James Tingley (who had been my Service Advisor at the time) who ensured me that Service Advisor Tiffany Stewart would take care of me on the Monday I returned. Tiffany promised me a loaner on Monday morning so I would have a vehicle to take to work. Upon arrival to the dealership at opening time, I was informed that there were no loaners available. I was infuriated as this whole conundrum made me late to treat my patients that day. I was told by Tiffany, that for the inconvenience, Porsche of Arlington would replace my windshield wipers at no cost (as we had previously discussed their replacement). Upon pick up, my car had finally been repaired properly but the windshield wipers were not replaced. At this stage, multiple promises where not fulfilled. When I expressed my frustrations with Rudy Pacheco (the service manager at the time), I was not taken seriously. He assured me that my next service experience would be better and left it at that. My husband and I had decided that we would not continue to take my vehicle to this abysmal dealership. We have since taken it to other dealerships (that have excellent customer service including Porsche of Tyson’s Corner and Jack Daniels Porsche in NJ). I subsequently took my car to Porsche of Tyson’s Corner to ensure that the work done at Porsche of Arlington was done correctly as I had completely lost my trust. These vehicles are very valuable and it was extremely disappointing that both my vehicle and I were treated with total disregard. Fast forward to now (July 2022), I was seeking to update my vehicle records (since Porsche of Arlington never updated my CarFax!!!!) and tried to call them multiple times and nothing ever got sent to my email. When speaking to Tiffany Gross, I told her my email was incorrect, gave her the updated email, she ensured me that she fixed it and still, no report was sent. I called two days later and got connected to Tiffany again (after multiple calls) and to my shock, she read aloud the same incorrect email. When I finally received the email, the records were extremely unorganized and some did not have the dates or the milage at which the car received the service! This is COMPLETELY unacceptable when dealing with fine vehicles that require detailed, and meticulous service. This was my final straw. I hope I never have to deal with Porsche of Arlington again. More
Cody was very helpful both on the phone and at the dealership. He presented himself and the dealership in a very professional manner. HIs communication skills were outstanding. Porsche should be proud dealership. He presented himself and the dealership in a very professional manner. HIs communication skills were outstanding. Porsche should be proud to have him as a sales representative. More
I worked with Junehee from Porsche Arlington and he was very helpful in completing an out of state sale. He was very communicative and went above and beyond in helping get the vehicle shipped to Illinois a very helpful in completing an out of state sale. He was very communicative and went above and beyond in helping get the vehicle shipped to Illinois as well. Would definitely recommend! More