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Porsche Annapolis

Annapolis, MD

4.9
402 Reviews

20 Hudson St

Annapolis, MD

21401

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Showing 402 reviews

November 03, 2023

Team Annapolis Porsche is an excellent group of ladies and gentlemen who are passionate about the brand from the front office to the parts/ mechanics and Service team Hugo, Jammie, and (legacy) Rob! Keep More

by DBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Madden, Mike Maurer, Charlie Hutchinson, Isiah Munoz
Nov 06, 2023 -

Porsche Annapolis responded

Thank you for your kind words about our team! We look forward to serving you again at Porsche Annapolis.

October 31, 2023

Jamie as always very efficient. Excellent service and love the video. Wii always bring my cars here. More

by simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 01, 2023 -

Porsche Annapolis responded

Thank you for your 5 star review! We are happy to hear you had an excellent service experience at Porsche Annapolis.

October 30, 2023

Overall great experience. Staff is courteous, friendly and quite helpful. I like the location of the showroom as well. More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Nov 01, 2023 -

Porsche Annapolis responded

Thank you for your 5 star review! We are happy to hear you had a great experience with our team at Porsche Annapolis.

October 28, 2023

Everyone is pleasant and attentive, from Jeff the porter, the receptionist, all service reps, Rob the service supervisor, Alexis and Damian the Mechanics, salespeople and Katherine the new car sales manager. More

by Bfdsta26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Katherine, Steve, Jaimie. Angela, Alexis, Damian and Hugo
Oct 30, 2023 -

Porsche Annapolis responded

Thank you for 5 stars! We appreciate your great feedback about our team at Porsche Annapolis. It was our pleasure to assist you!

October 27, 2023

Excellent customer service. Everything was done on time and correct. Very competitive pricing. Thank you. More

by cdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Oct 30, 2023 -

Porsche Annapolis responded

Thank you for your 5 star review! We are glad you enjoyed your recent experience at Porsche Annapolis.

October 17, 2023

Great service people who care about their customers. Very pleasant to work with. Will go back to this dealer for all my service needs. More

by maynardpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna Brown 5 stars
Oct 19, 2023 -

Porsche Annapolis responded

Thank you for your review! We are happy to hear you had a 5-star experience at Porsche Annapolis!

October 16, 2023

First class service. Takes the time to fully explain the service performed on the car. More

by Davisf550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Madden
Oct 17, 2023 -

Porsche Annapolis responded

Thank you for 5 stars! We are happy to hear you had a great service experience at Porsche Annapolis!

September 15, 2023

Salesman was terrific but I have had nothing but trouble since. I live in Delaware and have not received my plate yet have had 2 Temporary plates and this one runs out on the 23. I hav called numerous times More

by Me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Hutchinson
Sep 17, 2023 -

Porsche Annapolis responded

Thank you for bringing this to our attention. We apologize for the delay you have experienced in receiving your plate and we would like to connect you with upper management to further assist you. Please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com and a member of our team will reach out as quickly as possible.

Sep 17, 2023 -

Me responded

Mary Ellen OConnor 4104201991

August 31, 2023

Hugo, is awesome. He took his time to answer my questions. He provided exceptional customer service. Terri More

by tc.terricooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 01, 2023 -

Porsche Annapolis responded

Thank you for your 5 star review! We appreciate your kind words about our team member, Hugo. It was our pleasure to assist you at Porsche Annapolis!

August 29, 2023

I hate giving a poor review. Not sure how the rest of the dealership handles customers. I have reached out to Jamie in the service department two days in a row to get an estimat More

by M1maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in sales
Sep 06, 2023 -

Porsche Annapolis responded

Mike, we apologize that your recent experience was anything less than exceptional. We have shared your feedback with upper management and our Service Manager has let us know he has reached out to you to address this directly. If there is anything else we can do to further assist you, please let our service team know.

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