Porsche Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
Showing 422 reviews
Amazing Service Department I purchased a Porsche Cayman from this dealership back in February simply because they had the vehicle in both the color and with the options I wanted I purchased a Porsche Cayman from this dealership back in February simply because they had the vehicle in both the color and with the options I wanted. Living in Silver Spring I never anticipated returning for service or any other need for my Porsche after my purchase was complete (heck, there is a Porsche dealer less than five miles from my house)…well, I was wrong. Within a week of purchasing my Cayman I had to bring it to the service team to correct a minor (again, very minor) issue. The service team was courteous, quick, and fixed the issue the first time. Last week, I brought my car to this dealership to have dual exhaust tips installed (and to pick up some other accessories that I conveniently ordered through Mitch Terwillinger via email about two weeks prior…I didn’t even have to talk to anyone on the phone). Hugo Eilenberg, the service advisor that assisted me on both occasions, made sure that I knew exactly what work was going to be performed, the estimate costs, and that I was completely satisfied with the work that was performed before I got back into my car to leave. When I was sitting with Hugo to pay my invoice I stated, “I become more impressed with your dealership every time I am here. Thank you.”…I meant that statement. I rarely take the time to write about a positive experience; however, the dealership’s great customer service is highly appreciated. Porsche of Annapolis is the dealership I will recommend to all of my friends and colleagues. More
Best Car buying experience every I had the best experience with Michael Wheatley and his team at Porsche of Annapolis. From arriving, to the test drive, to deciding to buy, it was fl I had the best experience with Michael Wheatley and his team at Porsche of Annapolis. From arriving, to the test drive, to deciding to buy, it was flawless. No pressure, no gimmicks with a trade/interest rate or pushy after market gotcha's. Incredibly friendly, hospitable and professional all around. No waiting endlessly while they pretend to "make a deal". It was a relaxing and fantastic car buying experience that makes me dread going anywhere else. More
Excellent It was a fabulous experience, always is! Graeme is extremely knowledgeable. We look forward to our next transaction. My husband and I both have Porc It was a fabulous experience, always is! Graeme is extremely knowledgeable. We look forward to our next transaction. My husband and I both have Porches. It is my first and my husband has owned three. Each and every time the service and sales dept has been outstanding! More
Above and beyond excellence! Brett Smith, the General Manager was awesome. He has set the gold standard of customer service. He was extremely attentive and quick to respond to a Brett Smith, the General Manager was awesome. He has set the gold standard of customer service. He was extremely attentive and quick to respond to all of my questions. Mr. Smith was also very knowledgeable on everything that I inquired about. This was the most pleasurable buying experience that I have ever experienced. More
Excellent Service! I was extremely satisfied with the level of service provided at this Dealership during the entire purchase experience and I'd recommend them wholehear I was extremely satisfied with the level of service provided at this Dealership during the entire purchase experience and I'd recommend them wholeheartedly without an ounce of reservation. More
Professional and attentive....as expected. The experience was uneventful save for the professionalism of the staff and the attention paid to addressing every detail of our concerns. We would re The experience was uneventful save for the professionalism of the staff and the attention paid to addressing every detail of our concerns. We would recommend this dealership to anyone interested in a superior automotive product and a superior buying experience. More
Porsche Annapolis New car sales Great sales experience. Great salesman (M. Wheatley). Sales exhibited passion for the brand and mature beyond his years. No pressure and accommodat Great sales experience. Great salesman (M. Wheatley). Sales exhibited passion for the brand and mature beyond his years. No pressure and accommodated my every request. Satisfaction seems to be a continuing interest on the part of the dealer. More
Great experience, great product I had nailed down my choice of cars to three and my first stop was the Porsche dealer. Michael Wheatley met me in the lot. He was knowledgeable, ope I had nailed down my choice of cars to three and my first stop was the Porsche dealer. Michael Wheatley met me in the lot. He was knowledgeable, open professional and I fell in love with the car. From initial contact to driving off the lot it was a special experience. The people, culture and product are all first class More
A surprising great experience at Porsche of Annapolis I was immediately impressed by the sales agents, Brett and Michael, who instilled confidence and honesty. The atmosphere is friendly, clean and compe I was immediately impressed by the sales agents, Brett and Michael, who instilled confidence and honesty. The atmosphere is friendly, clean and competent staff. I would definitely recommend them to others and go back for my next car. More
Fantastic customer service. Purchased my second Porsche The gentlemen at Porsche of Annapolis are wonderful. I purchased my first Porsche from Porsche of Annapolis 1 year ago. I was so amazed with the world The gentlemen at Porsche of Annapolis are wonderful. I purchased my first Porsche from Porsche of Annapolis 1 year ago. I was so amazed with the world class service that they provided before (and more importantly) after the purchase. As a result, when wanted another car, I thought of only purchasing the second car from Porsche of Annapolis. The reason is that they are professional, kind, knowledgeable, and caring. After I purchasing the car, anytime that I had the smallest question or issue, they were there immediately to help me. I even received a birthday card from them! General Manager Brett Smith and Mr. Graeme Reeves are world class! More