Porsche Annapolis
Annapolis, MD
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Our Service Advisor (Hugo) was fantastic. Gave us a detailed overview of what services were needed to keep the car performing at is max level. Hugo maintained contact with us thought out the Gave us a detailed overview of what services were needed to keep the car performing at is max level. Hugo maintained contact with us thought out the day to keep us up-to-date on what was the status of the service and notified us in a timely manner once the service was completed. And, by the way the Customer Service Refreshment Center had great refreshment in case you needed something to snack on while waiting for service More
IT IS ALWAYS A PLEASURE TO COME BACK TO ANNAPOLIS PORSCHE I AM ALWAYS SATISFIED WITH THE SERVICE I RECIEVE THERE AND TO ENTERACT WITH THE SERVICE STAFF,, JAMIE IS THE MAIN REASON I COME BACK THERE . PLEASE I AM ALWAYS SATISFIED WITH THE SERVICE I RECIEVE THERE AND TO ENTERACT WITH THE SERVICE STAFF,, JAMIE IS THE MAIN REASON I COME BACK THERE . PLEASE CONTINUE TO KEEP HIM AROUND, HE IS A GREAT ASSET TO THE DEALERSHIP More
When I bring a car for service, I get an estimate of the cost, without asking. They always have a loaner car (if you reserve one), they always communicate the progress of your work, they always undercut th cost, without asking. They always have a loaner car (if you reserve one), they always communicate the progress of your work, they always undercut the estimate and the work is always done on time. I have never used a dealer that did all of these things correctly until Porsche of Annapolis. More
Juli and the team were absolutely phenomenal! ! Not only did they give me my dream car as my loaner throughout service, but she handled my car and situation with the utmost care and consideration. ! Not only did they give me my dream car as my loaner throughout service, but she handled my car and situation with the utmost care and consideration. I never felt like I was being forced into something like many dealers often do. The entire team really went out of their way to service my vehicle and provide me with the best recommendations going forward. Kudos to Julie for providing the best customer service!! More
Excellent service. Jamie was understanding of my needs and the Valet crew (Jeff) went above and beyond their duties. Jamie kept me informed throughout the process. T Jamie was understanding of my needs and the Valet crew (Jeff) went above and beyond their duties. Jamie kept me informed throughout the process. The service done on my Cayenne was done expeditiously and greatly appreciated. Rich E. More
Nick was brand new to the store and the business when we first dropped in. We expected some growing pains as a result but the team came together and did a wonderful job putting together a deal on a Macan. first dropped in. We expected some growing pains as a result but the team came together and did a wonderful job putting together a deal on a Macan. Katherine was welcoming and focused at the same time - the energizer of this operation! All in all, a very good experience. Looking forward to more of the same as we continue this relationship going forward. More