
Porsche Annapolis
Annapolis, MD
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Bing Chen was great. Attentive, practical, honest. I bought an Audi A8l from Bing. He made sure all my questions were answered. Allowed me to test drive the car for as long as I needed to feel comfort I bought an Audi A8l from Bing. He made sure all my questions were answered. Allowed me to test drive the car for as long as I needed to feel comfortable. When I made my decision, he and Mark Madden went above and beyond to come in early at the dealership so I could finalize the paperwork. Then Bing cleaned up the car, filled it with gas and drove it to my house because I couldn't get off work in time to pick up the car. Now THAT'S customer service for a prestige level car! Go see Bing, he'll take care of you. More
Friendly, Professional, Easy Truly our experience with KT Nesbitt and Mark Madden at Porsche of Annapolis was a pleasure from stepping into the dealership. There are salesmen and Truly our experience with KT Nesbitt and Mark Madden at Porsche of Annapolis was a pleasure from stepping into the dealership. There are salesmen and then there is KT - a man who really knows his cars and is happy to show all the details, taking all the time in the world. His enthusiasm for the product is genuine. He wants you to be part of the Porsche family! Mark takes care of finalizing the details and Danny Pena ties all the paperwork up. We love the car and have new friends at Porsche of Annapolis. Totaly recommend, it was a pleasure. More
Integrity I wa surprised to receive a refund in the mail from the Annapolis dealership. I didn’t know I had overpaid the tax/tags when I bought my car. I appre I wa surprised to receive a refund in the mail from the Annapolis dealership. I didn’t know I had overpaid the tax/tags when I bought my car. I appreciate the honesty. Adanna Onyewu More
First Class Sales and Service If you are in the market to buy or service a new Porsche, this is the place. My order/buying experience with a new 911 was -- except for the 4 month If you are in the market to buy or service a new Porsche, this is the place. My order/buying experience with a new 911 was -- except for the 4 month delivery wait -- as smooth, polite, friendly and professional as it gets. No acrimonious haggling, no "I'll have to ask my manager," no urging to buy unwanted options, etc. Just: "this is the price, here's the discount we can offer." Period. My trade-in, a Corvette C7, was taken without hesitation or low-balling. My salesman was Graeme Reeves and my paperwork was handled quickly and efficiently by Mr. Steve StClair. Recently I had the initial service performed. It is expensive but hey, you know that going in. Overall, highest recommendation. And, it's true: Porsche, there is no substitute. More
One of the best car shopping experiences I’ve had. I saw an ad and responded online late one night. The next morning, Bing Chen called me. We spoke on the phone and I told him what I was looking for. I saw an ad and responded online late one night. The next morning, Bing Chen called me. We spoke on the phone and I told him what I was looking for. Although I rescheduled our original meeting once, Bing was never pushy, which I appreciated. I met up with him a few days later at the dealership. Bing was knowledgeable, responsive, forthcoming, and professional. Again - never pushy. Bing and all of the supporting staff were friendly and helpful. They made my buying experience very easy and stress free. They worked efficiently and provided me with VIP treatment. Big thanks to Bing Chen and staff at Porsche Annapolis. More
Annapolis Porsche was very helpful The car I bought is very clean. The dealer went over all the car features I am from out of state and will use a Porsche service nearer my home. The car I bought is very clean. The dealer went over all the car features I am from out of state and will use a Porsche service nearer my home. More
Great Customer Service! Recently purchased two vehicles from Porsche of Annapolis; phenomenal customer service! Bing Chen and Mark Madden and the rest of the staff took grea Recently purchased two vehicles from Porsche of Annapolis; phenomenal customer service! Bing Chen and Mark Madden and the rest of the staff took great care of us. You may come for the vehicles, but the people at Porsche of Annapolis will keep you coming back! More
Can’t beat the service offered here! Amazing agents! Very friendly, made us feel very comfortable and valued. Their whole team is great! They made the whole process smooth and easy for us Amazing agents! Very friendly, made us feel very comfortable and valued. Their whole team is great! They made the whole process smooth and easy for us! More
Bing got me a great deal! Bing Chen got me a fantastic deal on 2016 Diesel Cayenne. Mark was able to get me good trade value on a high mileage hybrid s Cayenne. Bing Chen got me a fantastic deal on 2016 Diesel Cayenne. Mark was able to get me good trade value on a high mileage hybrid s Cayenne. More
A Wonderful Buying Experience Porsche of Annapolis is a courteous, engaging, knowledgeable business that made me feel comfortable from the moment that I stepped in the store. The Porsche of Annapolis is a courteous, engaging, knowledgeable business that made me feel comfortable from the moment that I stepped in the store. The entire staff was incredibly welcoming and helped guide me through my various options to find the perfect vehicle for me. From a sales perspective, I dealt primarily with Bing Chen, who could not have been more friendly or helpful, answering various questions across a span of days via email, telephone, and text message. I do not think that I could have had a more enjoyable car buying experience anywhere else. More