Porsche Annapolis

I hate giving a poor review. Not sure how the rest of the dealership handles customers. I have reached out to Jamie in the service department two days in a row to get an estimat Not sure how the rest of the dealership handles customers. I have reached out to Jamie in the service department two days in a row to get an estimate to replace my convertible top and radio. Each time he says he will get it to me soon. It has been 48 hours. I wonder if the service is any better if your car is actually at the dealer ship. This review was earned Mike More

Excellent. Very professional and have always stopped to explain everything going on with the car and repairs Very professional and have always stopped to explain everything going on with the car and repairs More

Always great service! They always make me feel important! I totally recommend this place! I do like the nice drink and food samples. They always make me feel important! I totally recommend this place! I do like the nice drink and food samples. More

Low ballers. Shop somewhere else. Gave me two low ball offers on two trades. Stay away. Shop somewhere else. Gave me two low ball offers on two trades. Stay away. More

Hugo especially was very attentive and worked quickly to resolve my issues. I recommend Porsche Annapolis resolve my issues. I recommend Porsche Annapolis More

I previously purchased a vehicle from this dealership. So, it was logical that since I had a good feeling about my previous purchase that I would again return to make my next purchase. Now although the So, it was logical that since I had a good feeling about my previous purchase that I would again return to make my next purchase. Now although the faces of the sales force and sales management changed the overall experience was quite enjoyable. The usual banter between salesman and customer was always very cordial but it ultimately came down to the upper management's thoughts about pricing versus reduction in their inventory and customer loyalty. I, for one love the brand but the pricing of late has become ridiculous. When is the price too high or the profits too excessive? I believe this dealership has quality personnel working for them, but they can do little if management does not put customer loyalty into the equation. Keep up the good work. Perhaps I will return in the future to trade one of my Porsches in for another newer version. More

Just purchased my first Porsche and so impressed with the customer service and professionalism of the staff especially Chris Martin (Sales Manager) and Charlie Hutchinson (Sales Associate)!!! customer service and professionalism of the staff especially Chris Martin (Sales Manager) and Charlie Hutchinson (Sales Associate)!!! More

Great customer and mechanical services teams. The communication was effective and their waiting room was great for remote business work. The communication was effective and their waiting room was great for remote business work. More

Always very professional and timely. Very helpful is assessing and explaining scope of services and timeframe needed to complete service. Jamie Wist is awesome! Very helpful is assessing and explaining scope of services and timeframe needed to complete service. Jamie Wist is awesome! More

Chris Martin was excellent- knowledgeable and pleasant not pressing but rather seeking what was important to us not pressing but rather seeking what was important to us More