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Porsche Amityville

Massapequa, NY

4.7
128 Reviews

5775 Merrick Rd

Massapequa, NY

11758

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128 Reviews of Porsche Amityville

December 29, 2023

This was my first visit to the steeler ship. They were very professional. Did a great job on my vehicle and I would highly recommend them. More

by mario1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 29, 2023 -

Porsche Amityville responded

Hi Mario, thank you so much for telling us about your great experience! We are delighted to hear that our service team made a great first impression. We look forward to providing you with more incredible service in the future, thank you for choosing Porsche Amityville! If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great weekend, new year, and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogrou

December 29, 2023

Car still has check engine light on after service. I notified service department of this and a week has gone by and they have not responded. Terrible service! More

by Herl_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie
Jan 01, 2024 -

Porsche Amityville responded

Hi Mr.Herlihy, we're very sorry to hear about your negative experience with us. We strive to always follow up with our customers and we are disappointed to hear that this issue was not addressed in a more timely manner. We understand that our service advisor Jackie has reached out to you and scheduled a follow up service appointment to fix this issue. Again we would like to extend our apologies and we are sorry for the inconvenience and frustration this caused. We hope we can do much better by you at your next visit with us. In the meantime if there is anything else you may need, please contact us at customercare@legendautogroup.com. We hope you enjoy the new year & drive safe. Rep: Porsche Amityville.

December 26, 2023

Helpful and communicative staff. Took care of issue I brought the car in for and didn’t try to add on any unwanted services. More

by JyJy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Dec 26, 2023 -

Porsche Amityville responded

Hello, thank you for your great feedback! We're delighted to hear that our staff was both helpful and provided great communication. Our team strives for efficiency and we're happy to hear that this was reflected in your visit with us. Thank you for choosing Porsche Amityville and we look forward to welcoming you back for more great service appointments. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 22, 2023

Prompt professional service - Jackie and the team are awesome- appreciate all the efforts - always responsive More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Siegel , Christina DeSantis, Kendall Lowinger
Dec 22, 2023 -

Porsche Amityville responded

Hello Walter, thank you for your positive feedback! We're delighted to hear you have had great experiences with Jackie and the rest of our team. We pride ourselves on our efficiency and commitment to following up with our customers and we are pleased to see this reflected in your experience with us. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great weekend and enjoy the holiday season! Drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 22, 2023

So my wife and I have had many new leases through out our 34year marriage. Legend Porsche is our favorite. Anytime we needed service, response time was awesome. Jackie our service manager always keep us up t More

by Manorcheft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randi Siegel , Christina DeSantis, Kendall Lowinger
Dec 26, 2023 -

Porsche Amityville responded

Hi Tom, thank you for your amazing review and kind words! We are delighted to hear you and your wife have always had stellar experiences with Jackie and our team. We'll be sure to pass the compliments along to her! Thank you for your continued loyalty and we hope to provide you with many more great service visits. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 15, 2023

The service manager Jacqueline was excellent. Took the time and patience to explain the issue and got it fixed right away . I will happily recommend this dealership to friends and family! Thank More

by ESOSTROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Ostrowski
Dec 15, 2023 -

Porsche Amityville responded

Hello, thank you for your amazing review! We are happy to hear that Jackie went above and beyond during your service visit with us. We appreciate the recommendation and look forward to providing you with more great service in the future. Thank you for choosing Porsche Amityville! If there is anything you may need, we are here for you. Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 12, 2023

Vanity mirror did not light and the piece over mirror was broken. Also car could have been detailed better under gas lid was filthy More

by debbier251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian. Don’t know his last name ivy and Jamie
Dec 13, 2023 -

Porsche Amityville responded

Hi Debbie, we sincerely apologize for the inconvenience you experienced with the vanity mirror and broken piece in your car. This does not meet our standards, and we appreciate you bringing it to our attention. Our team is committed to addressing and rectifying these issues promptly, and we would welcome the opportunity to make it right. You can contact us at customercare@legendautogroup.com and please provide us with the best time to get in contact with you. Thank you for your feedback and your understanding. Rep: Porsche Amityville

December 11, 2023

What a pleasure to work with a such a professional and knowledgeable group of people. From the moment I walked into there service department to picking up my baby I was astonished with every step, not to More

by mrmrbugsy
Recommend Dealer
Yes
Employees Worked With
Scott & Jackie O , Randi Siegel , Christina DeSantis, Kendall Lowinger
Dec 11, 2023 -

Porsche Amityville responded

Thank you for your compliments and great review! We are delighted to hear that our team provided you with incredible service. We appreciate your trust in us and look forward to serving you, your family, and friends. Thank you for the recommendation! We will also be sure to pass the kind words along to both Scott and Jackie. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 09, 2023

Great place Even better Service! Jackie is alwasy on her game to make it a pleasurable experience! More

by Tomjfey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randi Siegel , Christina DeSantis, Kendall Lowinger
Dec 11, 2023 -

Porsche Amityville responded

Hi Tom, thank you so much for your kind words and compliments! We're thrilled to hear that you had a great visit and that Jackie provided excellent service. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Porsche Amityville! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 28, 2023

We always greeted with a smile whenever we enter the dealership. Jackie is awesome in attending to all of our needs. More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 28, 2023 -

Porsche Amityville responded

Hello Joe, thank you for your kind words! We appreciate you always taking the time to write us and our staff such great reviews. Jackie is a very valuable member of our staff and we are thrilled to hear she has always been of great service to you. We are also happy to hear that you are always greeted at every visit. Our top priority, outside of providing great car service, is to make our customers feel welcomed. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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