Back

Porcaro Ford

Racine, WI

4.7
191 Reviews
When Porcaro Ford opened, it was with one goal in mind: To provide a stunning selection of quality new and used vehicles, a superior certified service department, expert financing, and the most highly-trained sales and customer service personnel of any dealership in the area. Well, we've surpassed that goal. We are proud to be an automotive leader in our community. Since opening our doors over at the small car company way back in 1978, we have maintained a solid commitment to our customers, community and town, it's not by accident, but by design. At Porcaro Ford, we have committed ourselves, and our dealership, to meeting and exceeding customer expectations. Honesty, integrity and offering a good deal to our clients are just the way we do business. We live here too and that matters.
Contact Dealership

6001 Washington Ave

Racine, WI

53406

Directions

By Type

Showing 191 reviews

October 12, 2023

Dustin so helpful in the service dept! I will always tell people to buy here. Such great staff! More

by kellymayjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin
October 02, 2023

Horrible experience with this company! After speaking with them several times about an issue I had with my car I got my own diagnostic machine and told them what the issue was. The guy I s More

by Darrylmassie84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
September 22, 2023

Great customer service, follow through, works to get you the best financing available. I will definitely buy a vehicle from there again. More

by steve.401mayfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Rangel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
September 21, 2023

Ford was unable to do any deals on the Bronco we purchased which was upsetting and they also told me they had some of the accessories in stock but when I went to purchase them nothing was in stock:( More

by Robert Brau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caeden Gorelik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

I bought a 2006 Chevrolet Corvette convertible from Chuck and Joe and they were amazing sales people! I would highly recommend that anyone who is looking for a new and used car go to Porcaro Ford in Racine, More

by Garyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Fastest and easiest purchase ever made. Friendly and honest people throughout entire process. It was worth the 1.5 hour drive. More

by Otp75north
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caeden Gorelik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

First time at this dealership. I found the sales team easy to work with, not pushy, friendly and helpful. Enjoyed my overall experience. More

by Kwmurphy06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Went to this dealership looking for a Ford F-150. After looking around at the trucks, I was met by Christopher Balke, a sales representative for the dealership. He was pleasant, and very knowledgab More

by ciman1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Had a great and quick experience when purchasing my Ford Bronco. Tanner was very helpful and understanding. Would definitely recommend to others. More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Eschbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

DO NOT SERVICE HERE. By far the most unprofessional and simply just not a good choice. I bought a 2023 that has been in the service department 3 times for the same issu More

by GOMAZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Eschbach
Apr 17, 2023 -

Porcaro Ford responded

The owners and managers of Porcaro Mitsubishi are focused on delivering excellent customer service and we will always do our best to resolve issues even in difficult situations. But we will never put the safety and well-being of our staff members and other customers at risk. It is very rare for us to permanently ban someone from our premises but, based on your threatening behavior and vulgar language both in the dealership and on the phone with our staff, we have decided that you are no longer welcome here. You have been warned. Please do not attempt to contact anyone at the dealership again or the authorities will be alerted. Prior to you leaving your original review (now edited several times), we tried to assist you on multiple occasions to resolve your brake noise concerns. When you arrived for your most recent appointment, you demanded a loaner vehicle, which the service staff explained must be requested in advance due to limited availability. No loaner vehicles were available. This obviously upset you and caused you to scream a barrage of personal insults at our staff, but they still tried their best to explain the situation as clearly as possible. Going back to when you purchased your vehicle, we also tried to be as transparent as possible about the inventory shortages and delayed availability due to Covid-related supply chain problems. We couldn't find you a 2022 model, and Mitsubishi made package content changes prior to delivery of the 2023 models that were completely out of our control. The vehicle wasn't equipped exactly as we expected. You weren't forced to buy the vehicle when it arrived, but you chose to do so willingly. No dealership is perfect, but we do our best to take good care of our customers and deliver the best service possible no matter the circumstances. We cannot make miracles happen just because someone like you demands it at the top of their lungs. Our reputation in the community is solid and speaks for itself. Your unacceptable behavior also speaks for itself. Best of luck in finding a dealership that is a better fit for your expectations and temperament.