Pointe Buick GMC

Buying a new car from Pointe was a very pleasant experience. I had an interest in a GMC Terrain with options that Pointe did not have on the lot. Kevin was terrrific in locating exactly what I was experience. I had an interest in a GMC Terrain with options that Pointe did not have on the lot. Kevin was terrrific in locating exactly what I was looking for and at the same time he did it in a very timely fashion. Larry was very customer oriented and treated my husband and me like we were his most important customer. Also, during the delivery process Kevin took plenty of time to make sure we understood all of the car options including the navigation system. Overall, for anyone that is in the market to purchase a vehicle I would strongly recommend a visit to Pointe. You will not be disappointed. More

My wife and I found Pointe GMC by fault of another dealer. We are glad we did find such a kind,friendly dealer. Everone knows how much of a chore it is to purchase a new vehicle. Jay and Larry and eve dealer. We are glad we did find such a kind,friendly dealer. Everone knows how much of a chore it is to purchase a new vehicle. Jay and Larry and everyone there at Pointe make it fun and exciting. Starting with sales, Jay is very friendly and not a pushy sales person. He knows what a customer wants, becauuse he actually listens to his customers wants and needs. The service dept. is equally kind and the work is always done right. pointe's prices are very fair. I will never buy from another dealer. The reason for this is that customer service is definitely 1st with Pointe. yep! I will stay loyal to Pointe. This was my 2nd Pickup truck at Pointe and won't be my last. Thankyou Jay, Larry and everyone at Pointe for a wonderful experience and a great vehicle. More

I went to point to purchase my certified '08 Sierra SLE Crew. The employees and owner were very friendly, straight forward and showed no pressure whatsoever. My experience was MUCH better than most dealers Crew. The employees and owner were very friendly, straight forward and showed no pressure whatsoever. My experience was MUCH better than most dealers I had talked to before. Thanks alot Pointe! More

I have dealt with Pointe Buick for several years and have purchased many cars from them. The owner and staff are always informative, helpful, knowledgeable and professional. The service department is effic purchased many cars from them. The owner and staff are always informative, helpful, knowledgeable and professional. The service department is efficient, courteous and thorough. I walked in with a repair for my car and walked out with a new car yesterday morning. All my questions were answered about leasing and I am the proud leasee of a new Buick Regal. More

From the first time I contacted Pointe and Kevin McAlley back in late 2008 by email, looking into new Pontiac G8's at the time, I knew they were a team I would work with for years to come. Kevin takes pride back in late 2008 by email, looking into new Pontiac G8's at the time, I knew they were a team I would work with for years to come. Kevin takes pride in making every request quick, easy, and perfectly handled, and unlike so many dealers that focus on automated responses and an appointment setting team, Kevin is the source and handles everything, even after hours. I purchased my 2009 Pontiac G8 GT from Pointe and Kevin in February of 2009 for an incredible price I never expected, and they even had the clear bra, window tinting and accessories I requested set up with no more than an email from me. Afterwards, even living in southern Delaware and it being a 2 hour drive north, I returned for service because the service and parts department were top notch and worth the fun drive. I've recommended everyone looking for a GM vehicle to Kevin, including a friend who purchased a Certified GMC Envoy and was thrilled with his purchase. 2 years later, when my mother decided her beloved 2010 Camaro just wasn't the right vehicle for her daily uses, but simply could not work out a proper deal with the local Delaware dealer we've also dealt with before on a new Equinox, I made one call and an email to Kevin and the rest was history. Aggressive trade value on her Camaro, and he immediately dealer traded the exact 2011 GMC Terrain she wanted, securing all February incentives before the end of the month. I only wish she had been able to visit Pointe in person for the experience, but better for her, Kevin had her new Terrain and all paperwork delivered to her in person at work in DE--another flawless experience. Pointe is not large or fancy, but the experience, the selection, the quality of the sales and service teams, and especially management--the owner Larry is always around, and always working on the floor with the team--is beyond reproach. Simple, friendly, aggressive, and experts on the latest in GM products. Pointe Buick-GMC and Kevin McAlley are the best I've worked with, and hope to continue to in the future. More

My work involves many miles of travel. My former car was only 5 years old and already had more than 100,000 miles. I was looking for a mid size SUV with a good ride, decent line of vision via side and back only 5 years old and already had more than 100,000 miles. I was looking for a mid size SUV with a good ride, decent line of vision via side and back windows, and of course, all the bells and whistles which make for enjoyable travel time. Jay Mattox recommended the new GMC Acadia, allowed me to drive/ take a ride in one of the vehicles at the dealership, and I was very pleased with the ride and view. My husband and I ordered a 2011 Acadia, and we were able to arrange pick-up of the vehicle on my birthday, April 30th. Since that date, I have put more than 2500 miles on the Acadia. And so far, I have been pleased with the comfort of the ride, the handling of the vehicle in dicey situations, the view thru the side/rear windows, the sun/moon shine thru the sun roof, and yes, all the bells and whistles. I would recommend Pointe Buick GMC without hesitation to anyone looking for a new or used vehicle, and Jay Mattox is the person to whom I would send friend, coworker, or family member to discuss trade in/ purchase of a new/used vehicle. Thank you, Jay. More

I enjoyed buying my car from Pointe. Jay was great to deal with and explained all information in great detail. If you're looking for a new car, check with Pointe; guarantee you will return. Also, t deal with and explained all information in great detail. If you're looking for a new car, check with Pointe; guarantee you will return. Also, the service department is terrific; you're in and out in no time. More

I was completely satisfied and very happy with both my experience and my purchase. The staff was very thorough and timely with their responses to any of my questions. I would highly recommend this dealers experience and my purchase. The staff was very thorough and timely with their responses to any of my questions. I would highly recommend this dealership to friends and family who are in search of a new vehichle. More

Jay Mattox is a true asset to Pointe Buick GMC. Jay has been very helpful over the years. He is friendly, approachable, and very helpful. Anyone who dreads going into a car dealership should see Jay. He w been very helpful over the years. He is friendly, approachable, and very helpful. Anyone who dreads going into a car dealership should see Jay. He will make you feel right at home. The service team at Pointe always goes out of their way too. I look forward to working with them to keep my new GMC Terrain running smoothly. More

My experience at Pointe has been one of the best I have ever had when purchasing a car. They were committed to "making me happy", as the sales consultant would continue to repeat throughout the process.. ever had when purchasing a car. They were committed to "making me happy", as the sales consultant would continue to repeat throughout the process.... and they did. I was in great need of a car because I was paying a rental for almost one month and that Saturday evening I left the dealer with a car. However, the unit I left with did not have all of the features that I desired. Eric Davis and the Pointe Staff asked me to bring the unit back a couple of days later and provided me with the car that had all of the features that I was looking for. On top of that he gave me a full tour of the car and even set-up my phone and favorite radio stations on the car. Now that is what I call service! Visit Pointe, you won't be disappointed. More