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Pohanka Nissan of Stafford

Stafford, VA

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267 Reviews

1 Coachman Cir

Stafford, VA

22554

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Showing 267 reviews

November 01, 2020

Kirsten in the Service Dept provided exceptional customer service as always. Kirsten is my preferred service advisor and represents the dealership at the highest levels of professionalism, customer service, More

by MR. WASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten
Nov 02, 2020 -

Pohanka Nissan of Stafford responded

Thank you for your business and for this review. We're happy to hear Kirsten was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2020

Everybody was so nice and went the extra mile to help me! I was so nervous and the made me feel relaxed. Thank you to the staff at rocking Nissan for an amazing experience. Kelly Buchan More

by BUCHAN.KELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie and Bob
Nov 02, 2020 -

Pohanka Nissan of Stafford responded

Thank you so much, Kelly, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 29, 2020

The worst scamming dealership i ever dealt with. The play with peoples credit and forge numbers to complete a deal only to have to bring the car back! I have never seen business done like this before. DO NO More

by mssissy39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darlene George and the Gm Ivan
Nov 13, 2020 -

Pohanka Nissan of Stafford responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly at (540) 628-2500. Thank you Owner Loyalty Manager

October 28, 2020

Great service center, everyone was nice to me and excellent work. I was extremely happy after i got me vehicle serviced. Thanks to Joshua for his help!!! More

by CYRUXBLACK2008
Customer Service
Recommend Dealer
Yes
Employees Worked With
joshua
Oct 29, 2020 -

Pohanka Nissan of Stafford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 27, 2020

Everything was great from the people to getting my car done quickly I enjoy bringing my car to get it serviced there and don't see me changing More

by ERPOLIDORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot names
Oct 27, 2020 -

Pohanka Nissan of Stafford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Stafford. Please don't hesitate to reach out if you need anything else.

October 26, 2020

Everything was good, but I think the price was too high for such a Nissan pathfinder I got. If they could make better monthly payments then it will be encouraging, but the price is too high. More

by NGWA5755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Oct 26, 2020 -

Pohanka Nissan of Stafford responded

Hello! We understand it's a big decision where you purchase your car, and we are grateful to have been chosen. Thank you again for choosing Rocking Nissan of Stafford, and we hope to see you again!

October 24, 2020

Great Service took care of my lug nuts balanced my tires and cleaned it with a service wash after. Will continue to get my service here More

by gbarnes1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Oct 25, 2020 -

Pohanka Nissan of Stafford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Stafford.

October 22, 2020

Excellent!!! staring from the sale person Jorge, financing department he is very nice, they were very professional and friendly the whole experience was 5 stars!!! More

by AGUILAELIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Oct 22, 2020 -

Pohanka Nissan of Stafford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 22, 2020

This was my first time having my vehicle serviced at Rocking and my experience was wonderful. I can’t express how wonderful everyone was and the service was phenomenal. More

by mclay33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 22, 2020 -

Pohanka Nissan of Stafford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2020

This place is affordable and they are all so friendly. We were paying 80+ for an oil change and here we only pay $43!! They let you know what needs to be soon and also have cheapest prices on those repairs a More

by gailynpeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten
Oct 25, 2020 -

Pohanka Nissan of Stafford responded

It has been a pleasure, Gailyn, serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Stafford, we look forward to having you as one of our valued customers for many more years to come!

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