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Pohanka Nissan of Stafford

Stafford, VA

not yet
rated
267 Reviews

1 Coachman Cir

Stafford, VA

22554

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Showing 267 reviews

November 07, 2020

Excellent work and very friendly customer service at Rocking Nissan of Stafford: Both sales department team, and service team exceeded my expectations. They were very patient, courteous, and knowledgeab More

by saidabenha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Hadi, Jorge Panozo, Lance Thomas, Kristen Wright, Joshua Osborne
Nov 09, 2020 -

Pohanka Nissan of Stafford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rocking Nissan of Stafford!

November 06, 2020

you guys went above and beyond to help me get a new car i truly appreciate you guys not everyone will help me out as you guys did More

by kashonrichardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gayle
Nov 06, 2020 -

Pohanka Nissan of Stafford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 06, 2020

Very helpful and made the process easier. Everyone helped to make sure I was comfortable with my purchase and even thru in a pink bow for me. More

by Phylicia.cedeno7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Schmiech, Mary Kathrine Fahey, Pat Honore, Malik Samuels
Nov 06, 2020 -

Pohanka Nissan of Stafford responded

Thank you so much for your wonderful review, Phylicia! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rocking Nissan of Stafford! We're happy to hear you enjoyed the pink bow.

November 05, 2020

Great service and very friendly staff. Highly rate! VERY CLEAN AND CUSTOMER FRIENDLY FACILITY.Would recommended this dealership for all of you automotive needs.Alo and Pat in sales are great to deal with. More

by ROBERTSCHMIECH65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug and Matt in service,great mechanics , Kristen Wright
Nov 05, 2020 -

Pohanka Nissan of Stafford responded

Robert, thank you for choosing Rocking Nissan of Stafford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 05, 2020

Malik was a very kind and knowledgeable sales rep he made us laugh and also gave us a great deal I’ll be buying another vehicle from him when I’m in the market More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Samuels
Nov 06, 2020 -

Pohanka Nissan of Stafford responded

Thank you for taking the time to write this review, John! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rocking Nissan of Stafford are glad to have you as a customer.

Nov 06, 2020 -

Pohanka Nissan of Stafford responded

Thank you for taking the time to write this review, John! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rocking Nissan of Stafford are glad to have you as a customer.

November 04, 2020

I was able to drop off my truck for a state inspection without having to make an appointment , and it was done when promised! Great job!! More

by DWILLINGHAM87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Kathrine Fahey
Nov 04, 2020 -

Pohanka Nissan of Stafford responded

Thanks for sharing your thoughts about your experience working with Mary Kathrine here at Rocking Nissan of Stafford. We appreciate your business and hope to see you again soon!

November 01, 2020

Good customer service, however I don't think I received my car wash or new wiper blades. better check to make sure tires were rotated. Seems to be a wobble in my steering wheel now. More

by JOESDMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Nov 02, 2020 -

Pohanka Nissan of Stafford responded

Hello! Thank you for your thoughtful review. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Owner Loyalty Manager (540) 628-2500

November 01, 2020

My car Would not start when I went to pick it up they did say earlier that I needed a battery I do not understand why I did not get the battery but anyway today which is Sunday I went to the store and my car More

by ZANSGRAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 02, 2020 -

Pohanka Nissan of Stafford responded

Hi, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

November 01, 2020

This is my 3rd lease with Rocking Nissan , my 2nd with John Gayle. The experience just keeps getting better with each time I visit and lease my new car . Thanks for the great customer service and care eac More

by EVERYDAYWOMANLJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Ali and Bob
Nov 02, 2020 -

Pohanka Nissan of Stafford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Stafford, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2020

As soon as I walked in, I was quickly greeted and helped. I didn't have to wait long to test drive the car I was interested in. My sales person, Isaac, was a breath of fresh air compared to the previ More

by ambermoore_15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Armah & George Barnes & Ali ?
Nov 02, 2020 -

Pohanka Nissan of Stafford responded

Thank you, Amber! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Stafford.

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