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Pohanka Nissan of Stafford

Stafford, VA

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267 Reviews

1 Coachman Cir

Stafford, VA

22554

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Showing 267 reviews

December 14, 2020

Joshua Osborne was very friendly and accommodating. He answered all of my questions and concerns. Should be able to give a more thorough survey when we bring back in for 50,000 mile service and see how t More

by snowyrivertwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Osborne
Dec 15, 2020 -

Pohanka Nissan of Stafford responded

It's great to hear that Joshua was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Stafford!

December 14, 2020

It was a great service we recommend it to our family and friends Hopefully we’ll make more business in the future with them Gracias More

by RGUOX
Recommend Dealer
Yes
Employees Worked With
Jorge Panozo
Dec 15, 2020 -

Pohanka Nissan of Stafford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Stafford.

December 12, 2020

El mejor dealer nissan, atencion personalizada y un gusto hacer negocio con Jorge Panozzo, muy atento y conocedor de los autos. es el tercer auto que compro, el primero un Murano 2016, el segundo un versa no More

by RM3999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Panozo
Dec 12, 2020 -

Pohanka Nissan of Stafford responded

Thank you for your review and kind words for Jorge! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Stafford, we look forward to having you as one of our valued customers for many more years to come!

December 12, 2020

As usual the service department did not disappoint. Kirsten was amazing to work with, she is always honest and up front with the work that is needed. More

by SCOHN75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Proffitt, Kristen Wright
Dec 12, 2020 -

Pohanka Nissan of Stafford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kristen and the team, and we look forward to working with you again.

December 07, 2020

I can't say enough about the care I got for my granddaughters car. It's wonderful to deal with someone who care for your safty. More

by johndeb_22310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen's husband., Kristen Wright
Dec 07, 2020 -

Pohanka Nissan of Stafford responded

We appreciate your business and our team looks forward to serving you again soon!

December 06, 2020

They were very helpful.Easy to get alone with.The dealership was nice and clean.clean bathrooms.good coffee.I got the right price on the vehicle. More

by ssiler18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Gibbs
Dec 07, 2020 -

Pohanka Nissan of Stafford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and if we can be of assistance in the future please do not hesitate to give us a call.

December 06, 2020

Our visit to the Rocking Nissan of Stafford was very good. Everything went through perfectly, and the customer service was great. Everyone was very helpful. More

by PENDLETONLOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Breeden
Dec 07, 2020 -

Pohanka Nissan of Stafford responded

Here at Rocking Nissan of Stafford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 05, 2020

Service was quick and easy. Staff is friendly and professional. They let me know an issue with my battery that I was unaware of and replaced it at a reasonable cost. More

by DEBTROEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Wright
Dec 07, 2020 -

Pohanka Nissan of Stafford responded

Thanks for sharing your thoughts about your experience with Rocking Nissan of Stafford. We appreciate your business and hope to see you again soon!

December 05, 2020

All of my visits to the service department have been excellent. Oil change, 20K service, additional key and remote, and emissions testing, and damage estimate More

by everette5565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Thomas, Kristen Wright, Joshua Osborne
Dec 07, 2020 -

Pohanka Nissan of Stafford responded

Thank you for choosing Rocking Nissan of Stafford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2020

Kirsten provides the best customer service. She is very knowledgeable and helpful. My car was damaged in an accident and I received it back looking brand new More

by H20D2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Wright
Dec 05, 2020 -

Pohanka Nissan of Stafford responded

H20d2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rocking Nissan Of Stafford. We can't wait to see you again, have a great day.

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