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Pohanka Nissan of Stafford

Stafford, VA

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268 Reviews

1 Coachman Cir

Stafford, VA

22554

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November 17, 2015

Great people with great principles I came to check out a 2015 Nissan Pathfinder Platinum. And sold me the great car for a great price. Wally was more than friendly and to the point to w More

by jkd700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Kamel
Nov 18, 2015 -

Pohanka Nissan of Stafford responded

Thank you for stopping by to leave this wonderful review. Wally is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on the 2015 Pathfinder Platinum! If you have any questions or automobile needs in the future, please do not hesitate to come see us. Carl Leckner-Owner-703-296-4719; carl@lecknernissan.com

October 30, 2015

From "Used" to "New" in just one visit On my second visit to Leckner (plus shopping other dealers) I spent a couple of hours with Dylan planning to purchase a Used Nissan, but after shoppin More

by Happy New Nissan Owner
Recommend Dealer
Yes
Employees Worked With
Dylan Browne, Dylan Browne
Nov 03, 2015 -

Pohanka Nissan of Stafford responded

We're glad to hear that your visit went so well and Dylan was there to provide you with such exceptional service! We really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Carl Leckner-Owner-703-296-4719; carl@lecknernissan.com

October 28, 2015

Scam artists who lure you in with fake Internet Price Dealers like this one give other car dealers bad name. Scam artists. Don't believe their "Leckner Savings" and "Leckner Price" that seems to be too More

by michael_getter
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrina Connolly
Nov 23, 2015 -

michael_getter responded

Update 11/23/2015: Got a call from some gentleman claiming that Leckner Nissan hired him to address the issues I have raised. He said he went through all advertisements and made the dealer adjust them so they are in fact honest and do not contain funky tricks and magical math. Asked if I would be willing to remove my negative review if they get me a gift certificate to a nice restaurant. What an honorable offer! So, I thought I would check what they done and amend the review. Here is what I have found (2015 NISSAN MURANO SV ; VIN: 5N1AZ2MH2FN250806): MSRP: _____________________ 34,220.00 SPLASH GUARDS: ______________ 160.00 ROOF RAIL CROSSBARS: _______ 355.00 FLOOR MATS: _________________ 210.00 AUTO-DIMMING INSIDE MIRROR: _ 315.00 DESTINATION CHARGES ________ 885.00 TOTAL: _____________________ 36,145.00 Leckner Savings -$8,650 LECKNER PRICE: $27,495 Notice how DESTINATION CHARGE is included in the total. When you look at the bottom of the page you see this: "Leckner Price excludes title, tax, tags, registration, Nissan freight (varies by model) and $799 Dealer Processing fee. " So, freight is included in the TOTAL, yet magically NOT included in the LECKNER PRICE. And the freight will be added AGAIN, when you come to the dealer thinking you are getting a good deal. How do you feel about paying freight twice? I don't think Leckner has addressed any of the concerns expressed in my review and thought they could bribe me by offering a gift certificate to a restaurant. And I thought for a second that Leckner made an honest effort to clean up their act.

October 06, 2015

Fun Fast Friendly The whole crew answered my questions and helped me find the car that fit my budget but was fun to drive. They answered all my questions. More

by Lovemyfoxyversa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cannon
Oct 07, 2015 -

Pohanka Nissan of Stafford responded

Thank you so much for taking the time to provide such great feedback. At Leckner Nissan, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that our staff were able to show you dedicated service. Thank you again and we always look forward to working with you again in the future! Carl Leckner-Owner-703-296-4719; carl@lecknernissan.com

September 24, 2015

Two words........STAY AWAY Unhappy can't even begin to explain my level of dissatisfaction with Leckner Nissan. I made the 2 hour trip from Baltimore last weekend thinking I was More

by umterp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
September 22, 2015

No tears shed after trading our Corvette! From start to finish, David Dunne and the Leckner Nissan staff were respectful, courteous, engaging, and a pleasure to work with. We came in on a Sun More

by jceckberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Argueta, and Michelle (receptionist), Sabrina Connolly, Dylan Browne
Sep 24, 2015 -

Pohanka Nissan of Stafford responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that David and the rest of our staff were able to meet your needs. At Leckner Nissan, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the vehicle buying experience as easy and fun as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Carl Leckner-Owner-703-296-4719; carl@lecknernissan.com

September 19, 2015

Great buying experience I'm John I came here to purchase my first Nissan my family's fourth Nissan in the past 3 years. Jack was my salesman and was immediately on top of thi More

by PizzSwG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Sandoval
Sep 21, 2015 -

Pohanka Nissan of Stafford responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Leckner Nissan. Congratulations on your purchase! If you have any further needs, do not hesitate to come back in for a visit. Take care and happy trails. Carl Leckner-Owner-703-296-4719; carl@lecknernissan.com

September 09, 2015

Great new dealership! Everyone at Leckner Nissan does a great job. It was the easiest car buying process I have ever experienced. Everyone from the Sales to Finance was ver More

by evanswj937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brady
Sep 11, 2015 -

Pohanka Nissan of Stafford responded

We cannot thank you enough for your wonderful review of Leckner Nissan and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Carl Leckner-Owner-703-296-4719; carl@lecknernissan.com

August 20, 2015

A++ Custmer Service! Rebeca Murphy was super helpful and made my first car buying experience smooth and easy! She was very patient, understanding, and friendly! I would ab More

by bclement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebeca Murphy
August 06, 2015

Deceitful Dealership They lured me to visit their dealership by offering a great deal. I drove 60 miles each way. A total waste of time!!! Plus, I was treated like xxxx. I More

by Steven T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrina Connolly & Patrick Honore
Sep 02, 2015 -

Pohanka Nissan of Stafford responded

Steven and Kalyar, I am very sorry to hear of your recent discontent with our company.. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things right. I look forward to speaking with you and regaining your trust in our business. Please contact me at carl@lecknernissan.com so we may assist you better in the future. Carl Leckner-Owner-703-296-4719; carl@lecknernissan.com

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