Pohanka Lexus Chantilly
Chantilly, VA
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Great service! Raymon was friendly and knowledgeable and gave me great advice about the type of service I should get. He was quick and got my car serviced and me on Raymon was friendly and knowledgeable and gave me great advice about the type of service I should get. He was quick and got my car serviced and me on my way. I'll definitely be bringing my car back! More
Great service from Pohanka and Asad I had my Rx450h in for its 95000 service this week. As usual Asad and the Pohanka team did a great job. It's the easiest car to own and the service fr I had my Rx450h in for its 95000 service this week. As usual Asad and the Pohanka team did a great job. It's the easiest car to own and the service from Pohanka always reinforces my decision to stay in the Pohanka Lexus family. More
Awesome service! Nicole was so incredibly helpful. Amazing customer service. She made my experience enjoyable even at 11:00 pm on a week night. The work was done effic Nicole was so incredibly helpful. Amazing customer service. She made my experience enjoyable even at 11:00 pm on a week night. The work was done efficiently and the facility can't be beat. Highly recommend! More
25K service of 2013 GS350 Highly recommend service advisor James for prompt call backs and quick in and out. I like the auto check out option as well. Also requested battery Highly recommend service advisor James for prompt call backs and quick in and out. I like the auto check out option as well. Also requested battery replacements for remotes are promptly addressed. More
Gets things done In general I love this location. Customer service is exceptional and Reza fits right in with that theme. Can-do attitude. As an aside, ran into Mike w In general I love this location. Customer service is exceptional and Reza fits right in with that theme. Can-do attitude. As an aside, ran into Mike while looking at cars when waiting for service. Showed us the cars with zero pressure. Positive all around. More
Oil change and 10,000 mile service I went to this dealership as I always do for an oil change and mileage maintenance service. I've never been disappointed by this dealership. I went to this dealership as I always do for an oil change and mileage maintenance service. I've never been disappointed by this dealership. More
Excellent service James is the man. He treats you well.He's professional and will help you out in anyway he can. I highly suggest him! Turned me into a long time custom James is the man. He treats you well.He's professional and will help you out in anyway he can. I highly suggest him! Turned me into a long time customer.My service experience with Pohanka lexus is always cool. More
another great service Great service, customer service, and overall flexibility. Excellent quality. I would definitely recommend taking your car here for any repair or servi Great service, customer service, and overall flexibility. Excellent quality. I would definitely recommend taking your car here for any repair or service. The hours are another outstanding quality More
Customer service All the associates provided great service. Ramon was very helpful, pleasant, friendly, curteous, knowledgeable. The service desk was helpful and cur All the associates provided great service. Ramon was very helpful, pleasant, friendly, curteous, knowledgeable. The service desk was helpful and curteous. The cashiers were curteous and friendly! More
Recent Service Appointment Our most recent experience was exceptional. As always, working with James Manikath makes it less stressful. James is very informative and helps us u Our most recent experience was exceptional. As always, working with James Manikath makes it less stressful. James is very informative and helps us understand the issue and he provides the best solution. More