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Pohanka Lexus Chantilly

Chantilly, VA

4.4
1,627 Reviews

13909 Lee Jackson Memorial Highway

Chantilly, VA

20151

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Showing 1,627 reviews

June 26, 2017

Excellent service facility I have always had a great experience bringing my vehicles to this Pohanka chantilly location. The staff is friendly and makes sure the customer is in More

by johnW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lagii Moore
June 24, 2017

Professional and courteous Very well organized service department. Scheduled 35k service was done on time and although they were very busy (Saturday morning) .I was kept in t More

by JC89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lagii Moore
June 24, 2017

fast and friendly Reza was great and I was in and out in 1 hour! The facility is also set up for people to wait and get work done. More

by Linda D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
June 24, 2017

Professional and courteous Reza was very courteous and professional. I enjoyed the experience of dropping off my car at a service dealership for the first time ever... More

by EJP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
June 22, 2017

Outstanding Service Reza has provided me and my Lexus with outstanding service. He is very knowledgeable fast during the entire process. Highly recommended! I will be More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
June 22, 2017

Repair Had to have the radiator replaced due to crack. Reza kept up us updated through the three day event. Very professional. Everyone we came in contact wi More

by Mustang50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
June 22, 2017

Courteous, friendly and efficient service! Raymon was top notch! Gave me a call to let me know progress of my recall service and maintenance, and timeline for completion. This was my first e More

by Mom Taxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymon Tanyos
June 22, 2017

Really terrific personalized service Reza was very helpful in getting my Rx450h serviced. When the service took longer than Reza expected, he discounted the bill by $50. Such personal a More

by JohnRx
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
June 21, 2017

Alfredo was pleasant, personally, and just a very nice guy. The service area is convenient, and I did not have to make an appointment. I was helped immediately and the facilities were great. Had enough snacks More

by John1950
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo E. Farias
June 21, 2017

Awesome Service by Pohanka. Amazing !!!! Amazing service provided by Asad. He is very courteous and friendly. My car broke down and had to get towed. I was very stressed out. Asad made sure More

by SameerShaikh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adeel Bhatti, Asad Malik
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