Pohanka Lexus Chantilly
Chantilly, VA
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Pohanka Lexus Service I brought my Lexus in for service at Pohanka Lexus Last week and was helped by Shane Tabit. He does a great job of explaining where I stand with repa I brought my Lexus in for service at Pohanka Lexus Last week and was helped by Shane Tabit. He does a great job of explaining where I stand with repairs I need now and repairs I will need in the future. He makes me feel comfortable with the decisions I make regarding service. More
Lexus Service I have brought my car to Shane Tabit at Pohanka Lexus since I bought it four years ago. Shane always does a great job and he is the only person I wou I have brought my car to Shane Tabit at Pohanka Lexus since I bought it four years ago. Shane always does a great job and he is the only person I would bring my car to for service. Brenda More
Great Staff that is always smiling I take my car to this dealership because everyone is so friendly! I am always greeted with a smile and I know my car is in good hands with Lagii in se I take my car to this dealership because everyone is so friendly! I am always greeted with a smile and I know my car is in good hands with Lagii in service!!! More
always competent and helpful The service people are always professional and honest, and they work hard to be as helpful as possible. I've been going for years. Good place. The service people are always professional and honest, and they work hard to be as helpful as possible. I've been going for years. Good place. More
Lexus Service I brought my Lexus in because the battery was dying and they provided excellent customer service and replaced my battery for free as it was under warr I brought my Lexus in because the battery was dying and they provided excellent customer service and replaced my battery for free as it was under warranty. Reza did a great job of explaining everything about the car, battery, and the warranty. He did a fantastic job in helping me out. More
Excellent service today. Thanks Reza. Great in and out 15 thousand mile service. Lobby is well stocked and there are 3 waiting areas to choose from. Pohanka Lexus is a very accommodating d Great in and out 15 thousand mile service. Lobby is well stocked and there are 3 waiting areas to choose from. Pohanka Lexus is a very accommodating dealership. Reza is very efficient. More
Excellent Customer Service! I brought my SUV for service last week. Raymon Tanyos helped with the paperwork, estimates and loaner vehicle. He is very helpful and knowledgeable. H I brought my SUV for service last week. Raymon Tanyos helped with the paperwork, estimates and loaner vehicle. He is very helpful and knowledgeable. He made sure to give me an estimate and all the details re. the service that was going to be done on my vehicle. Raymon is very friendly and his customer services skills are outstanding! He kept me updated on the progress of the service and ensured that the process was smooth and easy. Thanks! More
Quick and responsive Been going to Pohanka for 10+ years now really not a single problem in all that time. Some days are slower than others -- but really with 24x7 availab Been going to Pohanka for 10+ years now really not a single problem in all that time. Some days are slower than others -- but really with 24x7 availability and no pre-scheduling.. it's worth it. More
Maintenance review Raymon Tanyos provided excellent customer service for my service maintenance this morning. I was pleased with the overall experience. The lounge was Raymon Tanyos provided excellent customer service for my service maintenance this morning. I was pleased with the overall experience. The lounge was excellent for working. Thank you More
First Scheduled Maintenance for my 2015 pre-owned Lexus Notification was right on my car! Follow-up with a card...scheduling was super flexible. Everything went well--I was there for 2 hours. Great quiet Notification was right on my car! Follow-up with a card...scheduling was super flexible. Everything went well--I was there for 2 hours. Great quiet work area to wait in; even had lots of device chargers for us to use! More