Pohanka Lexus Chantilly

James was amazing I've had a few issues with my car and James from the service department has done a great job helping me get them fixed and has been a great advocate f I've had a few issues with my car and James from the service department has done a great job helping me get them fixed and has been a great advocate for helping communicate my issues to the techs working on the car. I highly recommend!! More

Good and prompt service The service was friendly and prompt. The service department is open on weekends so it is convenient for busy people. I would recommend this dealer and The service was friendly and prompt. The service department is open on weekends so it is convenient for busy people. I would recommend this dealer and the service department to my friends. More

Fast work; comfortable space I stopped by after work on a Friday and it took me longer to drive to Pohanka than it took them to service my car. I've gone to Pohanka since buying a I stopped by after work on a Friday and it took me longer to drive to Pohanka than it took them to service my car. I've gone to Pohanka since buying and my Lexus and they are super convenient. More

Great Fast Service Reza provided great service for stop in today! He kept me up to speed on how my car was doing and was very friendly the whole time. I'll definitely Reza provided great service for stop in today! He kept me up to speed on how my car was doing and was very friendly the whole time. I'll definitely be continuing to come back to Pohanka! More

5K Service Reza met me as I walked in. Came to get me when Service was completed. Walked me to my car, removed service card from windshield. Sent e on my way Reza met me as I walked in. Came to get me when Service was completed. Walked me to my car, removed service card from windshield. Sent e on my way completely satisfied. More

Service Reza was very courteous while answering my questions. We looked at the issue I was describing by going out to the car. He provided an estimate how l Reza was very courteous while answering my questions. We looked at the issue I was describing by going out to the car. He provided an estimate how long the service would take. Got my car back before the estimated time. Quick and efficient service. More

Great service Asad provided great service when I got there. He checked to make sure the parts were in before sending me on my way. When the service was complete he Asad provided great service when I got there. He checked to make sure the parts were in before sending me on my way. When the service was complete he topped off my car and washed it. More

13 Years of Consistent High Quality Service without a miss I have known James for 13 years I have bought my second Lexus (I never buy same brand cars) partially owed to this guy! One thing we would all agree I have known James for 13 years I have bought my second Lexus (I never buy same brand cars) partially owed to this guy! One thing we would all agree is the fear of going to a dealer service due to upsale and ripoffs. James has been such a honest and knowledgeable service advisor at Pohanka, he is an asset to customer like myself as well as to the dealer. Whenever and whatever the issues or questions about the car, James has promptly communicated and helped me resolve them. This is one less thing I had worry about in my busy life. As long as James is at this dealer, I may continue to drive a Lexus. Thanks again! More

awesome service The service provided by Reza Kermanshahchi was outstanding! He went above and beyond to provide great customer service.I really enjoy brining my cars The service provided by Reza Kermanshahchi was outstanding! He went above and beyond to provide great customer service.I really enjoy brining my cars to get serviced here. More

Great customer service Reza Kermanshahci gave the best customer service for the car. I really enjoy caring my car to Pohanka Lexus for service. Thank again for great custome Reza Kermanshahci gave the best customer service for the car. I really enjoy caring my car to Pohanka Lexus for service. Thank again for great customer service. More