Pohanka Lexus Chantilly

Awesome as always!!! Reza Kermanshahchi is beast when it comes to premium customer service! No matter when I come in always there with a smile and ensuring I get the BEST Reza Kermanshahchi is beast when it comes to premium customer service! No matter when I come in always there with a smile and ensuring I get the BEST deal!!! Awesomeness!! More

Lexus Service Visit Service visit was convenient and easy, Reza was professional and friendly. I dropped my car off for routine maintenance .... great service as always f Service visit was convenient and easy, Reza was professional and friendly. I dropped my car off for routine maintenance .... great service as always from this dealer! More

Superior Service I've experienced service at several Lexus dealers through the years, and it doesn't get any better than Pohanka. The level of convenience is off the I've experienced service at several Lexus dealers through the years, and it doesn't get any better than Pohanka. The level of convenience is off the charts. And Reza is a pleasure to deal with; he's very friendly and efficient. Five stars all around! More

Great customer service! This is by far the best dealership I have ever dealt with. So easy to take car in for service- open early to late and open on weekends. I never have t This is by far the best dealership I have ever dealt with. So easy to take car in for service- open early to late and open on weekends. I never have to call and make an appointment, I just show up and I am waited on within 5 minutes. They always offer a loaner if I don't want to wait. Their lounge area is very nice with free coffee, ice cream, water, chips and fresh fruit. Staff is friendly and efficient. Had Reza today- very nice. Main reason I own a Lexus is because of this dealership. More

Great Service Center James never fails to exceed my expectations for his professionalism and knowledge of Lexus automobiles. He moves quickly to get me in and out of Pohan James never fails to exceed my expectations for his professionalism and knowledge of Lexus automobiles. He moves quickly to get me in and out of Pohanka Lexus with my service done right the first time. He is a pleasure to do business with and I highly recommend him. More

My experience today was easy and convnient. My visit to Pohanka was convenient and easy. I dropped my car off for the 100K mile maintenance. Mr. Kermanshahchi accommodated my requests from the t My visit to Pohanka was convenient and easy. I dropped my car off for the 100K mile maintenance. Mr. Kermanshahchi accommodated my requests from the time I dropped the car off through escorting me to my car when it was finished. Great job! More

Professional and Curtious Stopped in for an alignment, tire rotation and part repair. Reza was very professional and helped to ensure I only got work done on my car I really n Stopped in for an alignment, tire rotation and part repair. Reza was very professional and helped to ensure I only got work done on my car I really needed. More

James Pande is the best in the business... SEE JAMES. I always count on James to be there have me ready to go as soon as I walk in he's the best !!! I know there are plenty of great people at POHANKA... I always count on James to be there have me ready to go as soon as I walk in he's the best !!! I know there are plenty of great people at POHANKA..... NO QUESTION !! Mitch More

GREAT support Just home from ES350 airbag replacement under recall. Service Consultant Raymon Tanyos went 'above and beyond' to get me into a loaner car. Their expe Just home from ES350 airbag replacement under recall. Service Consultant Raymon Tanyos went 'above and beyond' to get me into a loaner car. Their expedited pick-up was incredible (out of loaner into my car). Although another Lexus dealer is closer, always use Pohanka for their 7 day 530am-11pm svc hrs and do not feel like always be upsold/charged on maintenance like so many other dealers try to do. Again, xxxxxxto Raymond! More

Service Specialist James Maniketh I have been a regular client of Pohanka Lexus Chantilly from where I had bought my Lexus vehicles and where I get them serviced on a regular basis. O I have been a regular client of Pohanka Lexus Chantilly from where I had bought my Lexus vehicles and where I get them serviced on a regular basis. One of their service specialists is Mr. James Maniketh. I consider him one of the best specialists they have. I have repeatedly placed my vehicles in his hands for all the service needs. I find him to be an exemplary and most professional expert they have who provides the best advice to keep my vehicle in tip-top shape always. I get his prompt call to remind me of the required maintenance on a regular basis. Any other needs are attended to by him promptly when I take the vehicle to him with the request for any needed check ups. One of my main concern always is safety of the vehicles - whether it be air bags or tires. James is very knowledgeable about all the issues related to safety. As a vehicle safety engineer I am impressed by his knowledge of safety technologies and any technical issues related to vehicle safety. His familiarity with the Lexus vehicles and their most advanced safety technologies is a blessing for customers who have to rely on the service specialists for their service needs. Thank you, James for the many years of service you have provided for my Lexus vehicles at Pohanka Lexus Chantilly More