Pohanka Lexus Chantilly

Great service experience! Reza provided me with a great service experience. He was able to quickly answer my questions and recommend appropriate measures. He also provided a ti Reza provided me with a great service experience. He was able to quickly answer my questions and recommend appropriate measures. He also provided a timeframe and delivered on it. More

Excellent service due to Mr. Raymon Tanyos I have been a client at Pohanka Lexus since many years, now I can honestly state, that service had become excellent and better than Lexus service in M I have been a client at Pohanka Lexus since many years, now I can honestly state, that service had become excellent and better than Lexus service in Monaco, which I used too, Mr. Raymon Tanyos, is a major reason for this excellent service, due to his professionalism and expertise in dealing with the clients and satisfying their needs. Whenever I arrive to the service center, I look for Mr. Tanyos and head for his desk, then I am assured that my visit will be pleasant and my car will have the necessary services without me worrying about the details. More

Regular service for 5,000 miles Very courteous and knowledgeable - got us in and out on time as promised It would help if the service group doing the car was would do a better job o Very courteous and knowledgeable - got us in and out on time as promised It would help if the service group doing the car was would do a better job on cleaning the windows rather than leaving streaks on front and back windows. More

Detailed cleaning left windows streaked and dirty Overall my Lexus is a great car and Pohanka does a good job with service. But, this time my EXPENSIVE detail cleaning (inside/out) left streaky windo Overall my Lexus is a great car and Pohanka does a good job with service. But, this time my EXPENSIVE detail cleaning (inside/out) left streaky windows ... the kind that don't really show up until you first hit that early morning sunshine. The inside of the front windows, the passenger side window and maybe more looked really bad ... definitely worse than when I left the car for service. While the rest of the car looked good, I had to clean the windows ASAP. So I give Pohanka a mediocre rating because at their prices, anything less that perfection is average at best. More

lexus As usual, devil is in the details as well as confirming that orders are, in fact, placed - action or lack thereof says and costs much more than words. As usual, devil is in the details as well as confirming that orders are, in fact, placed - action or lack thereof says and costs much more than words. More

Reza - An Excellent Service Rep Just got my RX 350 serviced. Reza is very helpful and makes an effort to take care of everything! Really appreciated the effort. My highest recommend Just got my RX 350 serviced. Reza is very helpful and makes an effort to take care of everything! Really appreciated the effort. My highest recommendation for Reza. Thank you! More

Great Service as always I took my car to Pohanka Lexus today for service and worked with Reza Kermanshahchi. He was very professional and explained the services that would b I took my car to Pohanka Lexus today for service and worked with Reza Kermanshahchi. He was very professional and explained the services that would be done. The service area provides great waiting space including plenty of places to work. More

Great Service from Reza Kermanshahchi Just back from my service appointment at Pohanka Lexus which was managed by Reza Kermanshahchi. He clearly explained the service I would be getting, Just back from my service appointment at Pohanka Lexus which was managed by Reza Kermanshahchi. He clearly explained the service I would be getting, what it would cost, and how long it would take. He dropped by the waiting lounge for an interim status report, and then invited me to his station when the work was completed. I had told him when I checked in that my vehicle was rather dirty, and when the vehicle was being washed, Reza supervised the process. He told me that he was not satisfied with the first washing, and ran it through the wash again. The vehicle came out looking like new. I was particularly appreciative of his supervision of the process and his friendly and helpful manner. Will be sure to seek him out on my next service visit. More

Complete and Thorough I like taking my car to Pohanka Lexus because I feel they are honest and thorough. They don't push a lot of stuff I don't need on me and give me a go I like taking my car to Pohanka Lexus because I feel they are honest and thorough. They don't push a lot of stuff I don't need on me and give me a good review of what they have done to the car when its all over. More

Service rep Reza Kermanshahchi Reza was very professional. He was knowledgeable, very courteous, and a pleasure to work with. A real asset to Pohanka. Highly recommend him. Dave Reza was very professional. He was knowledgeable, very courteous, and a pleasure to work with. A real asset to Pohanka. Highly recommend him. Dave Lee More