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Pohanka Lexus Chantilly

Chantilly, VA

4.2
1,630 Reviews

13909 Lee Jackson Memorial Highway

Chantilly, VA

20151

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Showing 1,630 reviews

June 02, 2022

Awesome customer experience. Would refer anyone interested in a Lexus. Seamless transaction. No pressure. Perfect More

by 05solara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asad Ali Business Manager, Cliff Stewart
May 29, 2022

I worked with Fraz and he made the purchase of my L/certified ES350 easy and smooth. He was very personable. The finance was done with Jimmie. There was a slight hiccup with the financing but Jimmie More

by Iverwig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Shakeel, Jimmie Zayid
May 14, 2022

I bought a 2022 Lexus NX350h from this dealership on 05/05/22. The financial manager Jimmy Zayad sold me a warranty called ECP plus for over 900$. I then realized that the warranty actually only cove More

by Xiang Lu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Zayad , Erdal Uyanik
April 29, 2022

Quy nguyen dealer good service nice customer he the best to help.when I been there .he try help me thanks Quy nguyen More

by Phih152@gmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Quy nguyen
April 13, 2022

We have been searching Lexus 450L in DMV area and unable to find one. Finally, one of my friend refer me To Mr. Qui. He was anle to find me vechicle, all the feather, color of vehicle and puchasing process. More

by Thoai Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Qui
March 30, 2022

Stellar and top notch service from Mickey! Always brings white glove service when purchasing a car. More

by William Ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Whitehead
February 25, 2022

Sold me a car with an oil leak, and differential fluid leak. When I had it fixed, they told me that their warranty doesn't cover it because I didn't bring the car to them first. I made the purchase in g More

by Car Person
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shavan Barzani
February 15, 2022

This is our 3rd car purchase from Pohanka Lexus, and we have always had an excellent experience at this dealer. Shavan is super to work with! He stayed in contact with us and got us the deal that we wante More

by SC and AC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hwan Kim, Shavan Barzani
February 12, 2022

The worst car dealership in Northern VA! They lie and don’t follow through. The General Manager promised to remedy after I purchased my car a bad paint job, bad breaks, and then his sales and maintenance More

by Carbuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The General Manager & Sid & Reza, Seth Dryer, Reza Kermanshahchi
February 01, 2022

Worst Service department I ever dealth with. I have tried al most three weeks to get my Lexus to be serviced at this dealership. I owned four new cars. Honda, Toyota, Acura & Lexus. Lexus dealership was the More

by MS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amir