
Pohanka Lexus Chantilly
Chantilly, VA
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40,000 mile Lexus Service Reza Kermanshahchi is very professional and helpful. I really appreciate his explanation of what they did to the vehicle. Recommended service advisor. Reza Kermanshahchi is very professional and helpful. I really appreciate his explanation of what they did to the vehicle. Recommended service advisor. Thank you very much for your help with the service. More
Professional; timely; expedient Quality reception; professional service; always treated with respect. Fantastic same day service. Reza and the team at Pohanka Lexus always go out of Quality reception; professional service; always treated with respect. Fantastic same day service. Reza and the team at Pohanka Lexus always go out of their way. More
excellent customer service Asad is so knowledgeable, experienced plus all patience. He explained all details to me & took very good care of what I needed. I truly appreciate all Asad is so knowledgeable, experienced plus all patience. He explained all details to me & took very good care of what I needed. I truly appreciate all his help again! More
Customer Service; Great, Helpful, and Quick The Customer service was great they were very helpful and it was curt quick. Also they had late hours and were open on the weekends so it was very con The Customer service was great they were very helpful and it was curt quick. Also they had late hours and were open on the weekends so it was very convenient for me. More
Amazing,relaxing and convenient Asad was absolutely amazing and kind. I truly appreciate his help. He walked me through the ameneties and all the goodies lexus offers to their custom Asad was absolutely amazing and kind. I truly appreciate his help. He walked me through the ameneties and all the goodies lexus offers to their customers and guests Thank you Asad ? More
Great customer service He was very helpful, courteous and patient during my visit today. He took his time to explain the maintenance service needed and periodically provided He was very helpful, courteous and patient during my visit today. He took his time to explain the maintenance service needed and periodically provided me with updates. Thanks to him and the entire staff I met today for their professionalism and great customer service. More
Great customer service Adilson was very helpful during our search for a vehicle last year. He was very patient in answering our questions and followed up with all that was n Adilson was very helpful during our search for a vehicle last year. He was very patient in answering our questions and followed up with all that was needed in order to make the purchase. He has great customer service and would refer anyone to him. More
Excellent I bought my certified used R350 at this location and always bring my car to Pohanka for service. Recently it was making a noise and it was diagnosed w I bought my certified used R350 at this location and always bring my car to Pohanka for service. Recently it was making a noise and it was diagnosed with an issue that was going to cost over $1000K. Since I had the extended warranty on the vehicle, Reza handled it seamlessly, at no cost to me and I had my car back in no time, with a bonus car wash to boot! More
10/10 Great experience with out a doubt. very professional atmosphere as well as great service, Alfredo Farias helped me with everything that I needed. I w Great experience with out a doubt. very professional atmosphere as well as great service, Alfredo Farias helped me with everything that I needed. I will be recommending Pohanka Lexus to all I know. More
Lexus service experinece I have been very impressed with the professionalism, friendliness, and overall competence of this location of Lexus , particularly with my service ag I have been very impressed with the professionalism, friendliness, and overall competence of this location of Lexus , particularly with my service agent, Laggi Moore . Highly recommended! More