Pohanka Lexus Chantilly

Professional and Fast Service Great service experience today. Reza Kermanshahchi handled my check-in quickly and my car was ready in about an hour. Professional, fast, and spent th Great service experience today. Reza Kermanshahchi handled my check-in quickly and my car was ready in about an hour. Professional, fast, and spent the hour on my laptop in the lounge. More

Excellent service and experience! Another great service experience at Pohanka. They provide a quick check in/out process and a comfortable waiting room. Reza was very knowledgeable abo Another great service experience at Pohanka. They provide a quick check in/out process and a comfortable waiting room. Reza was very knowledgeable about the service that my SUV needed and explained everything in detail to me. Will definitely return here for my vehicle’s next service! More

Awesome service! I came in for routine maintenance on my RCF and as soon as I walked in Nicole greeted me right away. She was friendly and really knowledgeable about w I came in for routine maintenance on my RCF and as soon as I walked in Nicole greeted me right away. She was friendly and really knowledgeable about what my service entailed and questions I asked. The turnaround time was under 90 minutes and I was ready to hit the road. I’m glad Nicole was there and I will be going to her for my future visits. More

Lexus oil change without appointment Pohanka Lexus has a nice waiting area, and the employees are friendly. I appreciate being able to get service without an appointment. They try to get Pohanka Lexus has a nice waiting area, and the employees are friendly. I appreciate being able to get service without an appointment. They try to get customers through in a timely matter More

Service Department I have had the pleasure of working with Mr. Alfredo Farias on two separate visits for routine maintenance. Mr. Farias is always professional, dressed I have had the pleasure of working with Mr. Alfredo Farias on two separate visits for routine maintenance. Mr. Farias is always professional, dressed sharply and communicates the issues and options clearly and suscintly. Mr. Fariasis is a great representative of the Pohanka brand. More

Service visit I have taken my car for service to the dealership for six years. Asad has been helping me for the most of times. he is a trusted person to go to. I have taken my car for service to the dealership for six years. Asad has been helping me for the most of times. he is a trusted person to go to. More

Great Experience It was a very welcoming environment with great service. Everyone was very kind and respectful to deal with. Would recommend this place to anyone I kno It was a very welcoming environment with great service. Everyone was very kind and respectful to deal with. Would recommend this place to anyone I know. More

As always, Asad is very professional and helpful! My all service visits handled by Asad are very good, he has been proactive to call me for the recall. I highly recommend Pohanka! Thank you Asad! My all service visits handled by Asad are very good, he has been proactive to call me for the recall. I highly recommend Pohanka! Thank you Asad! More

Excellent help when car in for service It’s wonderful to have Pohanka Lexus’ anytime service available. That, along with a comfortable waiting area with coffee/tea and snacks and exceptiona It’s wonderful to have Pohanka Lexus’ anytime service available. That, along with a comfortable waiting area with coffee/tea and snacks and exceptional service representatives make Pohanka Lexus a pleasure to work with. On my last regular maintenance service visit, I was helped by Reza Kermanshahchi who greeted me outside the door at the service lanes and quickly and efficiently setup my 50,000 service order. I have always been impressed by the quality of service at Pohanka Lexus since buying my first Lexus there in 1993 and I have never bought anything but Lexus since that time. More

Service visit I have taken my car for service to this dealership for the last 12 years. I like to know that it is well taken care of and I feel that they reward my I have taken my car for service to this dealership for the last 12 years. I like to know that it is well taken care of and I feel that they reward my loyalty by going the extra mile for me (e.g. covering something that is now out of warranty). Reza has helped me out the last few times and I think he is very friendly, responsive and can always answer my questions. More