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Pohanka Lexus Chantilly

Chantilly, VA

4.4
1,627 Reviews

13909 Lee Jackson Memorial Highway

Chantilly, VA

20151

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Showing 1,627 reviews

September 27, 2022

Great service, the sales representative is very good and accommodating, in and out the dealership within 2 hours including the test drive of the vehicle,. The car is beautiful with all the options I expecte More

by Alberto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristy Lee
September 14, 2022

Price we got was the same as online which is important these days. Everyone we met with was beyond pleasant and we left with a car we love. There was no scheming or cheating. I've never had such a nice ex More

by Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Eager
August 07, 2022

Working with Daniel G in service is amazing. Tricia service manager is great. Both went above and beyond to provide quality service. Thanks! More

by Bsmbuilders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan, Daniel Gurara
August 06, 2022

These guys are wonderful! I am one who HATES the car buying experience, but it was not that at all with Pohanka Lexus and Salesman Sean Eager. He listened to what I wanted a More

by TSCoker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Eager
August 02, 2022

Worst dealer ship experience compare to audi, Mercedes or Toyota. Internally unethical business practices and sales. I would rather go to a different state to buy a car and to mention it , all lexus dealers More

by Kiran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Sales manager, Shavan Barzani
July 31, 2022

I brought my RX400H suv in for an oil change. I was told by Ms. Dana Pablo it was a $600 service because I had 195k miles on it. I was then told by Ms. Pablo that the technicians couldn't get th More

by Imangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dawn Phillips, Dana Pablo , Albert Yawson
June 20, 2022

I don’t post reviews in general. But, I didn’t like a lot of things. So, I thought of highlighting couple of things: Summary: 1. Car features for used (2019) vs new were not expla More

by Raj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arun Kapoor
June 02, 2022

Awesome customer experience. Would refer anyone interested in a Lexus. Seamless transaction. No pressure. Perfect More

by 05solara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asad Ali Business Manager, Cliff Stewart
May 29, 2022

I worked with Fraz and he made the purchase of my L/certified ES350 easy and smooth. He was very personable. The finance was done with Jimmie. There was a slight hiccup with the financing but Jimmie More

by Iverwig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Shakeel, Jimmie Zayid
May 14, 2022

I bought a 2022 Lexus NX350h from this dealership on 05/05/22. The financial manager Jimmy Zayad sold me a warranty called ECP plus for over 900$. I then realized that the warranty actually only cove More

by Xiang Lu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Zayad , Erdal Uyanik