Pohanka Lexus Chantilly

Excellent Experience Four words... Prompt, Knowledgeable, Pleasant, and Courteous. Reza is of the best service consultants I've dealt with. One of the reasons I will con Four words... Prompt, Knowledgeable, Pleasant, and Courteous. Reza is of the best service consultants I've dealt with. One of the reasons I will continue to service by Lexus here. I won't go anywhere else. More

Superb personalized service Asad Malik was professional, friendly and very helpful when I brought my Lexus in for a service visit. It is a pleasure being a customer at Pohanka a Asad Malik was professional, friendly and very helpful when I brought my Lexus in for a service visit. It is a pleasure being a customer at Pohanka as we are treated very well and I’m happy with the service. Camille Wurm More

As usual - superior service Great service by Raymon and very competitive prices. He goes out of his way to make sure everything is perfect. I have two Lexus and make sure both ar Great service by Raymon and very competitive prices. He goes out of his way to make sure everything is perfect. I have two Lexus and make sure both are serviced here. More

10,000 mile check-up He showed me the expanded waiting area and ensured I was comfortable. On top of that, the service was expedited so I did not have to wait any longer He showed me the expanded waiting area and ensured I was comfortable. On top of that, the service was expedited so I did not have to wait any longer than was necessary. On top of that he was pleasant and courteous. While all the service consultants are very good, he is the best that I've dealt with to date. Further, he explained why, though my mileage is low, it is important to bring the car in for service every six months rather than waiting for the next 10,000 miles. I always am up for learning something I did not know and knowing the reasons why. More

Another great service experience Open on New Years Day! The entire staff was, as usual, courteous and professional. Ramon Tanyos was attentive and immediately greeted me upon my arr Open on New Years Day! The entire staff was, as usual, courteous and professional. Ramon Tanyos was attentive and immediately greeted me upon my arrival. He determined the services needed to be done, gave me an accurate estimate and spotted and corrected a billing entry that saved me time and money. Great service! Thank you Raymon More

Great Service Asad Malik again ensured an outstanding service experience. Asad recognized me and my car in the service lane, came out and greeted me, and escorted Asad Malik again ensured an outstanding service experience. Asad recognized me and my car in the service lane, came out and greeted me, and escorted me to his station. He quickly wrote up the service order, quoted me a price and asked if i wanted a loaner or would wait. Smooth and professional as always. Car was ready on time (with updates from Asad in the interim) and on price. Thanks Asad and Pohanka Service More

Satisfied once again I came in for my scheduled service today and was once again very pleased with my overall experience. Asad welcomed me by recognizing me as a returnin I came in for my scheduled service today and was once again very pleased with my overall experience. Asad welcomed me by recognizing me as a returning customer. He told me what would be included in my service and how long it would take. I then waited in their exceptional Sports Lounge and enjoyed some coffee and snacks while I waited. The lounge is spacious enough that I could work while waiting for my car. Asad and Pohanka Lexus treat me like a valued customer which is always appreciated. More

Great Service ! Esmeralda was very helpful and knowledgeable about what was needed with my 2005 RX, Besides the routine service that was needed she told me a couple o Esmeralda was very helpful and knowledgeable about what was needed with my 2005 RX, Besides the routine service that was needed she told me a couple of things that were needed and she was able to list the items from safety to non-safety She did not push me into doing additional work, yet advice me what was best to do. More

Very easy service experience Quick, easy and enjoyable. Was able to get some work done while waiting. Asad was pleasant to work with and explained everything clearly for me. Quick, easy and enjoyable. Was able to get some work done while waiting. Asad was pleasant to work with and explained everything clearly for me. More

Excellent service I changed my tires with Asad's help. He was so kind and well explained all I need. Highly recommend when you need any services at Pohanka Lexus Chanti I changed my tires with Asad's help. He was so kind and well explained all I need. Highly recommend when you need any services at Pohanka Lexus Chantilly. More