Pohanka Lexus Chantilly

I bought my 2004 Lexus LS430 new from this dealership in December, 2003. The service has never been anything less than exemplary. Whether it was a recall when the transmission was replaced or regular warr December, 2003. The service has never been anything less than exemplary. Whether it was a recall when the transmission was replaced or regular warranty service, they were great. As far as I can recall, whenever I asked about bringing the car in for service they said bring it right in. Most regular service was done while I waited. When I had to leave my car I was provided with a clean Lexus loaner for $5. They were always good about calling to keep me informed and to let me know when the car was ready. And, the car was always washed before I picked it up. I've read many complaints about dealer service departments, so I thought I'd let people know about a really good one. And, no, I was not paid to write this, nor do I have any relatives working there. Just a pleasant buying and service experience. My only complaint is that the prices seem a little high. But, it was an expensive car. Most non-warranty service I do myself or have a local mechanic attend to. More