Pohanka Lexus Chantilly

Efficient/professional Reza was efficient and professional. He explained the process very clearly and also gave me my estimate of the repairs. I like that the service depart Reza was efficient and professional. He explained the process very clearly and also gave me my estimate of the repairs. I like that the service department sends out a text as soon as you leave, so if I have any questions, I have a contact. Loved my loaner!!! More

Professional and trustworthy It’s always a pleasure to deal with Pohanka Lexus’s Service Department. They only recommend services that you need, not what makes more money. It’s always a pleasure to deal with Pohanka Lexus’s Service Department. They only recommend services that you need, not what makes more money. More

Service Reza was very professional and helpful. He answered all my questions promptly and effectively. I would recommend him to other customers and potential Reza was very professional and helpful. He answered all my questions promptly and effectively. I would recommend him to other customers and potential customers from Virginia. More

Very Professional I must confess this gentleman was exceptionally professional when I visited. Even though I was in state of confusion and inpatient, he spoke to me in I must confess this gentleman was exceptionally professional when I visited. Even though I was in state of confusion and inpatient, he spoke to me in a manner that I was able to understand the service process. He made my experience one to remember. Its for this reason I am giving him a review to recommend him because he deserve my time. More

Great customer service Pohanka Lexus Chantilly consistently delivers an excellent customer experience. I purchased my car there and always bring it there for service. Today Pohanka Lexus Chantilly consistently delivers an excellent customer experience. I purchased my car there and always bring it there for service. Today my service consultant was Albert Yawson who was friendly, energetic, and efficient. I highly recommend Pohanka Lexus Chantilly for sales and service. More

Great customer service Reza Kermanshahchi was very courteous and professional from the minute I walked in. He kept me updated and explained everything to me. I would retur Reza Kermanshahchi was very courteous and professional from the minute I walked in. He kept me updated and explained everything to me. I would return to this location for service again. More

Good Service Visit . Brought SUV in for scheduled maintenance. Service was fast and quick. Loaner vehicle supplied and was able to drop my car off and pick up ver . Brought SUV in for scheduled maintenance. Service was fast and quick. Loaner vehicle supplied and was able to drop my car off and pick up very quickly. Thanks More

Service was great- satisfied Great service- everything was handled well. I enjoyed sitting in the sports lounge too- I would come again and also recommend to others. Thanks Anuj Great service- everything was handled well. I enjoyed sitting in the sports lounge too- I would come again and also recommend to others. Thanks Anuj! More

Professional and friendly I came in yesterday for my regular maintenance and every time I go to Pohanka Lexus I receive great customer service but this last time I had the plea I came in yesterday for my regular maintenance and every time I go to Pohanka Lexus I receive great customer service but this last time I had the pleasure of being helped out by Nicole. She was extremely professional and friendly from the start at check in. She also informed me of the new upstairs lounge with all the massage chairs that really made my wait enjoyable! She also kept me updated through texting which was very convenient. Pohanka Lexus has an amazing service department with incredible staff. More

Very satisfied Comfortable. Good to call ahead and get a quiet time. Fast service. Like taking my car to Lexus for quality service and confidence in the work that Comfortable. Good to call ahead and get a quiet time. Fast service. Like taking my car to Lexus for quality service and confidence in the work that is done. More