Pohanka Lexus Chantilly

Excellent Service Just change the car oil. And as always, Pohanka Lexus in Chantilly deliver great service at good time. Thank you Daniel and the whole team. Just change the car oil. And as always, Pohanka Lexus in Chantilly deliver great service at good time. Thank you Daniel and the whole team. More

Great Service Well taken care of while bringing my car in for service. Car was promptly fixed with no issues and friendly service agent got me in and out very quick Well taken care of while bringing my car in for service. Car was promptly fixed with no issues and friendly service agent got me in and out very quickly. More

Awesome experience My family and I rely on our Lexus for everything from simple errands to family vacations. We recently moved and just brought our Lexus into the Chanti My family and I rely on our Lexus for everything from simple errands to family vacations. We recently moved and just brought our Lexus into the Chantilly location and had an awesome experience. Lorenzo greeted me and took care of all of my needs. He was very professional and friendly, I really appreciate having such a great first- time experience. It's also great to know there is a Lexus that functions so nicely close to where we moved. Thank you again to Lorenzo and the team at the Chantilly location. We will be returning for our future Lexus needs! More

My excellent experience at Lexus!!! I brought my car in a few weeks ago to get it serviced. Right away I was greeted and assisted by Lorenzo Gonzalez. This fellow was very well educated I brought my car in a few weeks ago to get it serviced. Right away I was greeted and assisted by Lorenzo Gonzalez. This fellow was very well educated and friendly while assisting me in the right direction. He also had an outstanding way about his customer service, that made me feel very confident my vehicle was getting the best of the best. My vehicle was in an out of the shop with no problems and as quick as it could be. I couldn't ask for a better place to service my vehicle. I will continue to always return to Lexus, thank you! More

Superior Service from Mitch my old Rx330 has water in the headlights. Mitch took care of it whole I waited.. I will send my friends to Mitch for service from now on. Pohanka is g my old Rx330 has water in the headlights. Mitch took care of it whole I waited.. I will send my friends to Mitch for service from now on. Pohanka is good as it gets. Su More

Always the same high level of service Asad Malik always makes the pain of getting car service smooth and easy. Asad is always there with a smile and helps get you checked in and out the d Asad Malik always makes the pain of getting car service smooth and easy. Asad is always there with a smile and helps get you checked in and out the door. He acts as your advocate in the process. More

Great service! Brought my car in for the 60K mile service. Customer service was great (thanks, Mike!) super fast in and out. Mike took care of everything. Brought my car in for the 60K mile service. Customer service was great (thanks, Mike!) super fast in and out. Mike took care of everything. More

Awesome service experience I bought a used vehicle from Pohanka Lexus and took it back to the service center for minor issues. They took care of it at no cost which was a pleasa I bought a used vehicle from Pohanka Lexus and took it back to the service center for minor issues. They took care of it at no cost which was a pleasant surprise. The service provided was fast, efficient and friendly. My service girl Lagii provided me excellent customer service from start to finish. More

Customer Service is very good. The excellent service started well before my pick up: Aram, the owner, accommodated an extremely last minute request that was going to be first thin The excellent service started well before my pick up: Aram, the owner, accommodated an extremely last minute request that was going to be first thing in the morning the next day. He provided me with a quote and sent me an email confirmation shortly after I called in my request. More

Loyal customer I love coming to this dealership. They have friendly staff including mike Feldmann. They also have great waiting rooms for when you need to wait but y I love coming to this dealership. They have friendly staff including mike Feldmann. They also have great waiting rooms for when you need to wait but you also have a convenient loaner car if needed. More