Pohanka Lexus Chantilly

Subash Chandra; Check Engine, VSC and Track Light Problem This morning I visited Pohanka Lexus for the Engine/Track light on problem. Mr. Asad Malik did all my paperwork as he is generally my Service Adviso This morning I visited Pohanka Lexus for the Engine/Track light on problem. Mr. Asad Malik did all my paperwork as he is generally my Service Advisor. I feel comfortable with him as he is knowledgeable, respectful and explains in detail about the work being performed. I am happy with his service and wish him all success in his career. More

Holiday service It is great to a have a dealership open at these great and convenient hours, especially during the Holiday season. Kudos to John Ballin and Pohanka fo It is great to a have a dealership open at these great and convenient hours, especially during the Holiday season. Kudos to John Ballin and Pohanka for providing great service and a loner car during this hectic time. Merry Cheistmas!! More

90k service Asad Malik is my service advisor and he is the best. He is knowledgeable and efficient and always delivers. 5 stars. Also top marks for integrity from Asad Malik is my service advisor and he is the best. He is knowledgeable and efficient and always delivers. 5 stars. Also top marks for integrity from the shop to the front desk. Always a fair and honest assessment of what needs to be done and a fair price for the work. More

Very Good Service Provided I have a Lexus 2001 LX470 I went to Pohanka Lexus for repair and I saw Asad Malik and he did all my paperwork. He's a really helpful guy and he helped I have a Lexus 2001 LX470 I went to Pohanka Lexus for repair and I saw Asad Malik and he did all my paperwork. He's a really helpful guy and he helped me and serviced me really good and would like to recommend him for my friends if they need any service. I'm very happy with his service and they way he dealed with me. More

Getting the Most from my Extended Warranty My extended warranty was almost up and some things came up that were arguably wear items. Without my asking they advocated for everything to be cover My extended warranty was almost up and some things came up that were arguably wear items. Without my asking they advocated for everything to be covered - including the cost of the loaner. I am getting several thousand dollars worth of repairs and service for no out-of-pocket costs! Thank you! More

Superior The other best reason to buy Lexus, besides the best value in a luxury car is the best service in the industry. Working with people like Shane Tabit m The other best reason to buy Lexus, besides the best value in a luxury car is the best service in the industry. Working with people like Shane Tabit makes servicing your vehicle a joy not a chore. You've got a good one here Pohanka. Thanks Shane ! More

Satisfied customer When I brought my car in for service I was greeted outside Mr Ballin. He quickly arranged a loaner for me and took care of my car. The whole experienc When I brought my car in for service I was greeted outside Mr Ballin. He quickly arranged a loaner for me and took care of my car. The whole experience was pleasant and quick. Pohanka makes it very convenent. More

My favorite service writer We have been coming to Pohanka for a very long time The advisor we used to deal with quit over a year ago and since then our new advisor is mister J We have been coming to Pohanka for a very long time The advisor we used to deal with quit over a year ago and since then our new advisor is mister John. We started to get service from John by coincedence because the other service man was also John. I only see John now. He is so nice and honest. We don't even question anything he says and always get a loaner and perfect service even with the holidays. We love Pohanka and John is the best More

Great service I brought my car in for service and Ala Odeh the person who helped me... He did a good job explaining what was needed... And told me it will only take I brought my car in for service and Ala Odeh the person who helped me... He did a good job explaining what was needed... And told me it will only take an hour and a half to do. I waited in the sports launch which I really enjoyed! More

My car was in and out for service. Great customer service by Lexus service from Shane Tabit was great. I was able to get a loaner, no problem. My car was out of the shop in one day and back on the road. Lexus service from Shane Tabit was great. I was able to get a loaner, no problem. My car was out of the shop in one day and back on the road. More