Pohanka Lexus Chantilly

Service on my 2013 Lexus RX 350 Excellent professional and timely service, as always at this dealership. Reza was great to work with. I will return to this dealership for future serv Excellent professional and timely service, as always at this dealership. Reza was great to work with. I will return to this dealership for future service. More

Service on 2017 350RX Always professional and friendly. I have had Reza as my representative several times over the past service visits and he has been extremely helpful i Always professional and friendly. I have had Reza as my representative several times over the past service visits and he has been extremely helpful in explaining the service to me and making sure that I am provided a loaner when necessary and without any wait time. More

Great Service Reza Kermanshahchi provided excellent service, and kept me informed on exactly when my car would be ready for pickup. He made sure that I had everyth Reza Kermanshahchi provided excellent service, and kept me informed on exactly when my car would be ready for pickup. He made sure that I had everything I needed, More

Professional, Polite & Personalized service Asad was a real pro... extremely efficient, polite and honest. I was at the dealership for a routine service on my GX 460. It was a very pleasant ex Asad was a real pro... extremely efficient, polite and honest. I was at the dealership for a routine service on my GX 460. It was a very pleasant experience ...... More

Great service provided by Anuj Gyawali. I came to Pohanka Lexus to service my Wife's car and Anuj provided the best service. He explained all the technical points and went over the overall b I came to Pohanka Lexus to service my Wife's car and Anuj provided the best service. He explained all the technical points and went over the overall bill with me. I highly recommend my service consultant Anuj. He is the rock star!!!! More

Raymond is Awesome! From the minute I walked in the door, to the moment I drove away in my car Raymond took care of every detail. The process was quick and easy, and he a From the minute I walked in the door, to the moment I drove away in my car Raymond took care of every detail. The process was quick and easy, and he also kept in contact to give me updates along the way. Fantastic service. Bravo, Raymond! More

Quick, courteous, friendly and easy I work with Asad and its really easy to get in touch with him. He is a man of his word and the dealer does honest work. Service done at Pohanka just m I work with Asad and its really easy to get in touch with him. He is a man of his word and the dealer does honest work. Service done at Pohanka just makes your car feel right and brake services last a long time. Asad has been very knowledgeable and helpful with different needs I have had with my car including some tech help. I always get a loaner so I can get to work and express checkout is a breeze. More

Tire problem fixed at no time Lagii Moore was friendly and had excellent customer service skills . She helped me to get my tire fixed I’ve taken to another Lexus dealership cou Lagii Moore was friendly and had excellent customer service skills . She helped me to get my tire fixed I’ve taken to another Lexus dealership couple times about the same issue and they did nothing. She actually listened my issue and handled it properly . I got my tire replaced under warranty and no time at all. I will happy to recommend her to my friends and family. More

Polite courteous and professional I always get a good service when I come there. Nicole was very friendly and professional as usual. Keep up the good work. Be blessed I always get a good service when I come there. Nicole was very friendly and professional as usual. Keep up the good work. Be blessed More

Excellent customer service. Spoiled me for any other dealer Reza is an excellent customer service representative of the best dealership I have ever been to. I am spoiled for any other car, any other dealership Reza is an excellent customer service representative of the best dealership I have ever been to. I am spoiled for any other car, any other dealership, anywhere ever again! They all make taking my car in for service a pleasure! More