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Pohanka Lexus Chantilly

Chantilly, VA

4.4
1,627 Reviews

13909 Lee Jackson Memorial Highway

Chantilly, VA

20151

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Showing 1,627 reviews

February 26, 2018

75,000 Mile Service Reza, has helped me with several services at Pohanaka Lexus. He is always pleasant, professional and courteous. He takes time to explain what work has More

by George F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
February 26, 2018

Fast and Friendly Service Rez met us in the service lane and promptly took care of us. He thoroughly went over the 150K service details and had us in a loaner car quickly. He More

by Thomas Dunleavy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
February 26, 2018

Excellent Service! Another great service experience. Asad Malik took such a good care of our Lexus. He is very knowledgeable, courteous and kind. He also helped arrange More

by Hameedh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asad Malik
February 25, 2018

State Inspection Reza immediately greeted me upon exiting my car at Pohankha Lexus service center. He signed me in and addressed all of my needs promptly. No complaint More

by Clam87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
February 24, 2018

Great Service Reza was very professional. I needed an oil change and he proceeded to write up the ticket and I was in/out at the time he specified. Also, like to me More

by Trayc11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
February 22, 2018

Great Service and Excellent Waiting Area I was in for routine maintenance and Reza provided excellent friendly service. I liked that he was standing outside when I arrived and directed me whe More

by TXLonghorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
February 22, 2018

Great service and great people They did a great job and Asad did a great job of taking care of my every need. They have a great facility and makes it very comfortable to do work the More

by Paul E Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asad Malik
February 22, 2018

friendly and professional Reza was attentive and professional, explained what was needed and why and when . no pressure and respectful to budget concerns . the work was done in More

by ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Kermanshahchi
February 21, 2018

Horrible service, will never make a deal with them again If i could give 0 stars, I would! They are such rip offs!! I absolutely LOVE my car and Lexus as a brand, but I will NEVER recommend anyone to this p More

by Negin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Gurara
February 21, 2018

Excellent Proffessional Car Dealer Service! Mr .Malik was very thorough explaining what has to be done for my car this morning and very happy about it.See you next time! More

by Awesomepeeps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asad Malik
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