Pohanka Lexus Chantilly

Fast And Friendly Service I was there on Monday 02/26/2018 in the evening for Routine Oil Change / Safety inspection / Emissions Test for my is350. They took my car for desire I was there on Monday 02/26/2018 in the evening for Routine Oil Change / Safety inspection / Emissions Test for my is350. They took my car for desired service very quick even i went late evening.While i was waiting in there Re-modeled Guest waiting room with variety of refreshments, the service pro Anuj Gyawali came to me regarding my car service status and concerned.i was out in no time.Highly Recommended . More

BEST OF THE BEST Pohanka Lexus provides an exceptional value for their customers. they are open 365 days a year, which is great thing. They're people are friendly.and Pohanka Lexus provides an exceptional value for their customers. they are open 365 days a year, which is great thing. They're people are friendly.and their service adviser, Vernon is a gem. More

Great Service Excellent service! Vernon is always very helpful explaining repairs needed on my car. I would highly recommend Pohanka Lexus to anyone looking for f Excellent service! Vernon is always very helpful explaining repairs needed on my car. I would highly recommend Pohanka Lexus to anyone looking for fast and reliable service. More

service review Fast, exactly at estimated cost, no upselling. Reza was pleasant, greeted me at the curb, walked me into the service center and took care of my needs Fast, exactly at estimated cost, no upselling. Reza was pleasant, greeted me at the curb, walked me into the service center and took care of my needs More

Lexus Service The Pohanka Lexus service center does an excellent job of servicing our vehicle needs. They always provide loaners if we need it, but can finish most The Pohanka Lexus service center does an excellent job of servicing our vehicle needs. They always provide loaners if we need it, but can finish most services while we wait. Our service guy, Shane, is very nice and answers any questions we have. More

Superb Customer Service at Pohanka Lexus The service at Pohanka Lexus was great. I would rate it AAA+++. Lagii Batdorj Moore was the service consultant who assisted us. She got us in right The service at Pohanka Lexus was great. I would rate it AAA+++. Lagii Batdorj Moore was the service consultant who assisted us. She got us in right away on a Sunday for the 20,000 mile service on our ES350 and the state inspection. Lagii explained what would be done, how much it would cost, and how long it would take. She was exactly right on all counts and our car was ready promptly. Following the service, Lagii explained the status of the brakes and tires on the car. We also really enjoyed the new lounge and waiting area. Lagii stayed beyond her scheduled work hours to make sure our car was ready. First-rate service! More

Routine maintenance 75k Lagii Moore was very professional. She knew what maintenance was scheduled at the 75K point on my lexus Rx 350 and reported the findings after the ma Lagii Moore was very professional. She knew what maintenance was scheduled at the 75K point on my lexus Rx 350 and reported the findings after the maintenance was completed. I was very satisfied with service facility and staff from start to finish . More

Will recomend Alfredo Farias was outstanding. He knew exactly what he was talking about and was very kind. I felt very comfortable with the treatment I received f Alfredo Farias was outstanding. He knew exactly what he was talking about and was very kind. I felt very comfortable with the treatment I received from Mr. Farias as well as the service. More

Regular service Awesome experience with Reza! Extremely empathetic, and professional! He is now my go to Advisor as i felt most comfortable sharing my concerns with h Awesome experience with Reza! Extremely empathetic, and professional! He is now my go to Advisor as i felt most comfortable sharing my concerns with him, and his response was on-point! Just what you would expect from Lexus! Kudos Reza! Yay! More

Excellent Service Reza provided excellent customer and kept me informed throughout the service process. My husband and I have been having our vehicles serviced at Poh Reza provided excellent customer and kept me informed throughout the service process. My husband and I have been having our vehicles serviced at Pohanka Lexus for 14 years. James is our usual go to guy and has always provided excellent customer service. Great to know that we can depend on Reza to provide the same level of service in James’ absence. Great job Reza! More