Pohanka Hyundai

Pohanka Hyundai My sales person Min Park is great, this is my second Elantra. I will recommend this dealership to all my friends and family. Thank you for a great ser My sales person Min Park is great, this is my second Elantra. I will recommend this dealership to all my friends and family. Thank you for a great service Min Park More

Wonderful Experience Most importantly my sales person welcomed me any my wife when we arrived and Danny did not rush us as we tried to decide what we wanted. Danny was pr Most importantly my sales person welcomed me any my wife when we arrived and Danny did not rush us as we tried to decide what we wanted. Danny was professional and personable. We really appreciated his service and we really love our 2016 Santa Fe Sport!! More

Great first time experience Thanks too everyone that helped make my first time butting a car a great experience and easy time. Would recommend this dealership to many people. Thanks too everyone that helped make my first time butting a car a great experience and easy time. Would recommend this dealership to many people. More

Patience I titled my review "patience" because Mr. Park was extremely patient with me. It took almost 4 hours to get me to make a deal because I had to make su I titled my review "patience" because Mr. Park was extremely patient with me. It took almost 4 hours to get me to make a deal because I had to make sure the car was the right price, and he did just that. I had a previous horrible experience with my first car purchase from another dealership, which I won't name, but Mr. Park at Pohanka worked with me, and gave me some great discounts and overall met all my needs. More

Professional Tomarra was very helpful and new all about the car. She explained everything and made sure I was satisfied with my purchase. Not pushy very helpful. Tomarra was very helpful and new all about the car. She explained everything and made sure I was satisfied with my purchase. Not pushy very helpful. More

It all worked out in the end..And I am happy with my new car This was my 2nd time purchasing a Hyundai and When I first came in I wasn't to happy with the service & one sales rep was being to aggressive and push This was my 2nd time purchasing a Hyundai and When I first came in I wasn't to happy with the service & one sales rep was being to aggressive and pushy, So i left, but My second sales rep Tomarra was awesome and she did a great job with getting me what I wanted at the price I wanted, explaining everything to me from price to what was featured in my car and made sure I was happy which I am. She was never pushy or aggressive at anytime and was also considerate of my time and didn't have me there very long and that was appreciated. I also had a time limit to purchase my car and she helped me meet the deadline. Once again Tomarra was great and I would come back to her and also refer my friends & family More

Chris Smith- Excellent Salesman, but Serv. Dept. Needs Work! My sales experience with Chris Smith was excellent, and his manager was excellent! I give them 5-stars! I would recommend his services to others. My sales experience with Chris Smith was excellent, and his manager was excellent! I give them 5-stars! I would recommend his services to others. My excellent rating is for Chris Smith and his manager ONLY. However, my experience with the Service Department at this location was "poor." I give the service department from top to bottom a ZERO! That is why I traded in my OLD vehicle. Please improve your Service Department at this location! In particular, the customer service representatives working the front desks and answering the phones. they are unprofessional. They're impolite on the phone and in person. Chew and pop gum, wear flip flops to work, and sometimes no one is at the desk and customers are left waiting for service. I was also given the wrong set of keys that belonged to another customer's vehicle. The staff in the service department seem as though they don't want to work there. I will not take my new car for service at this location. Chris Smith in sales is excellent! I wish every staff member in each department provided the same level of pleasant and professional service! More

Alright Staff not fully aware of the product and services they are selling. I was told my car has Bluelink and the remote start package that allows to start t Staff not fully aware of the product and services they are selling. I was told my car has Bluelink and the remote start package that allows to start the car, stop and set the climate control. Unfortunately, with my bluelink I can only start the car, but I cannot stop or set the temperature remotely. More

My experience with Pohanka Hyundai I have never experienced such knowledge and professionalism from a salesman and dealer ship as with Hyundai. My overall experience was great. My sales I have never experienced such knowledge and professionalism from a salesman and dealer ship as with Hyundai. My overall experience was great. My sales representative was very thorough and knowledgeable of the car that I was purchasing. Most importantly he was patient. He did not rush me in making up my mind. He didn't act like he was trying to make a sale. My next vehicle will be a hyundia SUV. More

Wonderful overall very favorable experience. Sales person treated me fine and was very kind. Do not believe I would have purchased this vehicle if nor her effor overall very favorable experience. Sales person treated me fine and was very kind. Do not believe I would have purchased this vehicle if nor her effort. Thank You! More