Pohanka Honda

Bad consumer service.. It's so bad consumer's service! Don't come there. . . When you purchase car ,they said everything ok, but after that, it's totally different story.. I It's so bad consumer's service! Don't come there. . . When you purchase car ,they said everything ok, but after that, it's totally different story.. I have to wait more than 3months to get my tags. I'm asking them what's wrong, the supervisor just said all mistakes is from sale department , it's not his business.. Right now, he is just telling me the truth, that I need to follow him to do. No any excuse ! ! His sound just likes he is a boss , you gotta follow. So if you want to save money , just go somewhere else. Don't spend money and waitting for them tell what you need to do ... More

The Worst Ever!!! This place is the absolute worst ever. Please do not waste your time. Go someone else if you want to save time and money. Stay Away! This place is the absolute worst ever. Please do not waste your time. Go someone else if you want to save time and money. Stay Away! More

Excellent I finally got my Honda Civic EX thanks to Paul!!! He made sure that I was happy with my purchase and got a good deal! I finally got my Honda Civic EX thanks to Paul!!! He made sure that I was happy with my purchase and got a good deal! More

Go elsewhere for service Took my 2016 top of the line pilot in for service. I bought the car here. It needed a roof molding replaced because it blew off in the wind. Yes, a 20 Took my 2016 top of the line pilot in for service. I bought the car here. It needed a roof molding replaced because it blew off in the wind. Yes, a 2016 with molding just falling off. Advisor said it was not covered by the warranty because I had 38,000 miles, I was 2,000 miles over, but he would order the part. I called 7 days later to check the status and the part had never been ordered. Horrible horrible service. More

Honda boss will rip you off on your trade. I tried to trade my car in for a truck and they wanted to to give me a low very low offer like five thousand under what they could sell it for. I tried to trade my car in for a truck and they wanted to to give me a low very low offer like five thousand under what they could sell it for. More

Amazing service! I had, as always, a great experience with servicing my vehicle today. LaMont was very attentive and made sure my time spent was worthwhile. Thanks I had, as always, a great experience with servicing my vehicle today. LaMont was very attentive and made sure my time spent was worthwhile. Thanks Pohanka! More

lie to customs If you want waste your time go to this dealer, stay away this dealer.they will give you good price on phone and email,but when you get in they will in If you want waste your time go to this dealer, stay away this dealer.they will give you good price on phone and email,but when you get in they will increase the price,ridiculous!!!!!!! i got purchase order revised from Taunya Thompson in email, it is good price.i made appointment to buy it.but when i get in the dealer the manager does not agree the revised. he increase $750 for the out of door price. i question about we already made a out of door price deal.he just said he cant sale to me at that price.waste me 1 and half hours to drive there.STAY AWAY THIS DEALER!!!!!!!!!!!!! More

Great service We always seem to get the same guy at customer service when having our car serviced. Polite, patient, and accomadating. Remembers us and that made my We always seem to get the same guy at customer service when having our car serviced. Polite, patient, and accomadating. Remembers us and that made my wife feel valued. More

Ask for Lamont in Service I have been getting my 03 pilot serviced here since I bought it in "02". Ny new service technician is Lamont. I have had the pleasure of working with I have been getting my 03 pilot serviced here since I bought it in "02". Ny new service technician is Lamont. I have had the pleasure of working with him several times in the last month because I have had several maintenance things done to get my baby in peak condition to send to college with my daughter. He has been a pleasure to work with. He is personalble and very professional. I will continue to ask to work with him as long as he is there. More

best customer service My experience at Honda's service department was AWESOME! The staff is very respectful and very knowledgeable. They take the time to explain parts and My experience at Honda's service department was AWESOME! The staff is very respectful and very knowledgeable. They take the time to explain parts and detailed information which says GREAT customer service for me! More