Pohanka Honda of Fredericksburg

amazing Mark Ross was absolutely great and definitely a great addition to the car business. I told him exactly want I wanted and he got it no mistakes no hass Mark Ross was absolutely great and definitely a great addition to the car business. I told him exactly want I wanted and he got it no mistakes no hassle and no pressure. Any future purchases I will go to him!! More

Honest and knowledgable The car buying process is one many dread; let's face it, salespeople have a bad reputation. Luckily, our experience couldn't have been better because The car buying process is one many dread; let's face it, salespeople have a bad reputation. Luckily, our experience couldn't have been better because of the salesman who assisted us: Terry Jones. He was honest, no sugar coating, and he didn't pressure us to make a decision. He straight up told me the pros and the cons of the vehicle, not just pros. When we told him we wanted to look elsewhere too, he wasn't all weird and anxious like some salesmen.. He made us feel like he really wanted us to make the best decision, regardless. Days later we purchased the 2012 Jeep that Terry showed us. The right salesman makes a huge difference, and we couldn't have had a better one! I highly recommend him. Thanks Terry! More

Amazing! Life long customer now! I had the best experience with Pohanka Honda in Fredericksburg yesterday! Mark Ross and Olga Kerry helped me out more then words can describe! I have I had the best experience with Pohanka Honda in Fredericksburg yesterday! Mark Ross and Olga Kerry helped me out more then words can describe! I have poor credit, but they did not judge and did everything in their power to get me into a car! I absolutely love my new Civic and will come back and purchase all my vehicles from these two! I honestly can not say how grateful I am for them. The customer service I received from these two and Tamika in Finance, was outstanding! Pohanka, preformed a miracle for me and I am so thankful! They all went above and beyond what they needed to do. I left with a smile and tears of joy! Thank you all very much, you will see me again!! More

AWESOME PLACE!!!!!! This is by far the BEST place to meet ALL your NEEDS! I started with there service department for a simple oil change 4 months ago. The Service Adviso This is by far the BEST place to meet ALL your NEEDS! I started with there service department for a simple oil change 4 months ago. The Service Advisor was so informative! Not only that my car was returned to me with my driver seat in correct position, radio left as I left it, and it was washed! It's no wonder I returned to purchase a car on 2/22/15. Tim Willis & Chris Hayden jumped thru hoops to make sure I walked away happy with my purchase. My spouse was so impressed by the professionalism he too purchased a brand new car on the same day. We are now the proud owners of 2015 Honda Accord Sedan's. Thank you Pohanka of Fredericksburg, Chris Hayden, & Tim Willis! Pictures to follow this afternoon on my FB page of both of our new Honda Accord's! More

Looking for the exact CR-V We went to Pohanka Honda of Fredericksburg looking for a 2015 CR-V Touring and it had to be a specific color inside and out. Once it was determined t We went to Pohanka Honda of Fredericksburg looking for a 2015 CR-V Touring and it had to be a specific color inside and out. Once it was determined that we would have to wait a month or so before one might come in, we didn't mind the wait because we knew we were in good hands with Terry Jones. The professionalism and willingness to go out of his way to keep us updated made our entire process from start to finish a truly pleasant experience. The contact with Terry even after the sale has been helpful as we get adjusted to the different options and layout on our new CR-V. More

Excellent This is my third purchase inside a year. Each time I have worked with Bruce Wells, has been professional. The ordeal of purchasing a vehicle has bee This is my third purchase inside a year. Each time I have worked with Bruce Wells, has been professional. The ordeal of purchasing a vehicle has been painless and on target. It has been stress free. All the staff members that I have been in contact with have always been friendly and professional. My questions where answered and I never felt pressured. The dedication that I have received from Bruce has won my loyalty. I will always go back. Last May, I worked with Bruce Wells and Mike Felice. I was sad to see that Mike was no longer part of the team. More

2010 Honda CR-V (Mark Ross) (Perlita Roberts) Our experience at pohanka honda of fredericksburg was awesome. Mark Ross and Perlita Roberts, as well as some others was very respectful and helpful a Our experience at pohanka honda of fredericksburg was awesome. Mark Ross and Perlita Roberts, as well as some others was very respectful and helpful and the financial department too. They helped us with finding the right vehicle. Customer service was also a A+. Was there longer then expected but it was well worth it. Thanks you so much Mark Ross and Perlita Roberts for all you've done to get us in a great vehicle. More

One great salesman (Terry Jones) and two new vehicles later! I’m not one who frequently writes reviews, but great service duly deserves acknowledgement. My husband and I each recently purchased vehicles from Te I’m not one who frequently writes reviews, but great service duly deserves acknowledgement. My husband and I each recently purchased vehicles from Terry Jones within a two months span. Terry won our loyalty and trust by his professionalism, availability, efficiency, dedication, and genuineness. Throughout the two months, Terry had spoken to me several times on the phone, addressing all my questions, and they weren’t all easy! If he didn’t know the answer at the time, he’d call back within a couple of days. Though Terry worked hard and was a dedicated salesman, he was never pushy and even presented lower priced options. In addition, Terry is the type of salesman who keeps in touch with you from the beginning to the end of the sales process. Two months after the purchase of our vehicles, he is still calling and keeping the lines of communication open for any concerns or questions we still may have! Incredible. As a side note, Kingsley (Terry’s boss) was quite accommodating as well. In the end, Kingsley gave me a higher than expected trade-in value for my old vehicle, which was a HUGE pleasant surprise! More

Professional and Great Mannerism. Terry Jones, From the moment my husband and I met him we knew we could work with him at that time we was not sure of buying a new car,Terry work with Terry Jones, From the moment my husband and I met him we knew we could work with him at that time we was not sure of buying a new car,Terry work with us,and assure us he would do everthing to make us comfortable buying this Honda CRV it is only three days getting used to all the features,but loving every minute of it Our sincere Thanks to Terry and he come highly recommended,also Pohanka Honda. The Clintons. More

My service visit changed my life. I arrived to pohanka to service my 2010 civic that I purchased without a warranty from another dealership in 2011. I was not fully aware of how taken I arrived to pohanka to service my 2010 civic that I purchased without a warranty from another dealership in 2011. I was not fully aware of how taken advantage I was until today. Pohanka Honda employees represent a great product that sells itself so when you are approached they are truly trying to get you in a car for your benefit and can do it in a few hours. My interest rates are low with so so credit. More