Pohanka Honda of Fredericksburg

Above and Beyond Mark Ross really went the extra mile to ensure that I got the best deal possible! I had been searching for a car for awhile, and almost purchased a d Mark Ross really went the extra mile to ensure that I got the best deal possible! I had been searching for a car for awhile, and almost purchased a different one, but Mark got me a better deal and provided a much better experience overall. He was friendly, knowledgable and extremely attentive! I travelled 5+ hours from NYC to get this car and Mark made certain I was well taken care of - from picking me up at the train station, to walking me through all of the paperwork, to checking on me to make sure I had arrived back home in NYC safe and sound. Sebastian, who handled the financing and paperwork, was also stellar - he was kind and knowledgable, making sure I understood all of the terms and fine print before signing anything. I would definitely make the long trek to purchase from Pohanka Honda again! More

Amazing & Knowledgeable My sales person, Olga Kerry was great. She worked hard to get me into the car and payment I wanted. I loved the new HRV so much. The dealership is won My sales person, Olga Kerry was great. She worked hard to get me into the car and payment I wanted. I loved the new HRV so much. The dealership is wonderful. It was clean, they have a small cafeteria, and everyone was very friendly. But, I have to say working with Olga was the best part. She is a hard worker and she took excellent care of us. Pohanka Honda is our new dealership of choice. I will be back for our next purchase! More

Worth the wait I had been in the market to purchase a new vehicle for some time and had been working with multiple local dealerships in my area but when it came to f I had been in the market to purchase a new vehicle for some time and had been working with multiple local dealerships in my area but when it came to finally making a purchase on a vehicle I ended up driving 3+ hours to Pohanka Honda of Fredericksburg because not only did they provide me with the best price and financing on my vehicle but I felt that this dealership did more than any other local dealership to earn my business, Both Olga and Emily were especially great to work with, both responded to any questions and concerns I had promptly and aiding me in the car buying process each and every step of the way. Purchasing from this dealership was undoubtedly worth my time and the drive and I look forward to working with Pohanka Honda of Fredericksburg again on future vehicle purchases. More

BEST CAR BUYING EXPERIENCE...EVER. Richard Slater and Isaac Hawkins were absolutely awesome, and Pohanka Honda of Fredericksburg continues to be the ONLY place we buy our cars. We have Richard Slater and Isaac Hawkins were absolutely awesome, and Pohanka Honda of Fredericksburg continues to be the ONLY place we buy our cars. We have bought our last three new vehicles from Pohanka Honda over the last 6 years and haven't regretted any single purchase. Of each of them, the best experience we've had took place a few days ago. Richard Slater was our sales agent, and he gave us the information, counsel, space, and assistance that made this our best auto buying experience ever. We never felt like we were being sold a car, we truly felt like we were being respected, assisted, and treated as a potential customer but valued patron of their facility. Richard made my wife and I feel at home, gave us the space we requested, and helped us as we requested and needed. He was professional and courteous and treated us not only like a customer but...well like family. Isaac Hawkins handled our paperwork and he too was...in a word...awesome. He and Richard worked with us until about midnight (it was a busy evening) and both were personable and courteous throughout the entire evening. I suggest you take Richard Slater, copy his playbook, and make it required reading for all of your new sales force...he has what it takes to make the purchase decision a very good experience for your future life-long customers. More

Great Experience Mark handled the sale of my new Accord Hybrid with speed and ease. He made sure I understood the functions of the vehicle. Thank you Mark! Mark handled the sale of my new Accord Hybrid with speed and ease. He made sure I understood the functions of the vehicle. Thank you Mark! More

Best Experience Ever!!!!! This has been by far the BEST experience ever buying a new car! Olga Kerry brought a whole new meaning to the definition of excellent customer service This has been by far the BEST experience ever buying a new car! Olga Kerry brought a whole new meaning to the definition of excellent customer service. She has far exceeded my expectations. We have negotiated the “out the door price” over the phone and when I arrived, she had EVERYTHING, ready for me, just a couple signatures and I was on my way with my new car and I got a better price than all the other dealerships in the area (to include those out of State). The other staff members that I interacted with (to include the Sales Manager “Tim”) also gave excellent customer service. Though my interaction with him was just for a simple inquiry, not haggling back and forth. In fact, this was the first time I ever bought a new car and the sales person did not have to go back and forth with the manager while I sat and waited (Olga already did that as I was driving to the dealership). The facilities are great for the entire family. They offer a quiet room with multiple PCs available to use, massage chairs, and a kids play room, and to top it all off,… free Lattes! If you want the best deal on a new car in this entire area, and a pleasant experience, call Olga Kerry, you will be amazed! Pohanka Honda of Fredericksburg has the best customer service around. Kudos to Olga and the entire Staff! More

Compliments to Honda Sales Staff I received excellent customer service from the professional and gracious Honda sales staff members. I really appreciated their great services and my I received excellent customer service from the professional and gracious Honda sales staff members. I really appreciated their great services and my great buying experience! I would highly recommend Pohanka Honda to other Potential buyers. Much thanks to my purchasing team. More

Customer Service I received excellent customer service from a professional and knowledgable Honda staff member, and would highly recommend my buying experience at Poha I received excellent customer service from a professional and knowledgable Honda staff member, and would highly recommend my buying experience at Pohanka Honda. Thank you to my purchasing team. More

Good Ol Fashion Business The people there made my experience personal. Never did I feel like I asked too many questions not were the responses rude! I really respected the kno The people there made my experience personal. Never did I feel like I asked too many questions not were the responses rude! I really respected the knowledge of my sales report & the fact that the manager of the dealership came out on my return visit to welcome me back. Not only was it a welcome but a sincere welcome! Thanks for the awesome experience More

Great Folks! I have purchased three vehicles from Pohanka over the years. They have always been great to deal with. This purchase in particular impressed me. I I have purchased three vehicles from Pohanka over the years. They have always been great to deal with. This purchase in particular impressed me. I started with Olga who took the time to contact me and discuss my options over the phone. Not being in the office at the time I wanted to come in, she scheduled an appointment for me with Dana Wheaton. Upon arriving at the dealership, Dana was ready and waiting. There was none of the "well I'm with someone give me a few minutes and I'll take care of you". Dana was pleasant and great to work with through the process. He was quick, efficient, and easy to work with. I next signed my paperwork with Isaac Hawkins. Again, Isaac was very efficient, and friendly as we went through all of the paperwork. I didn't feel the pressure to buy options like I have in the past at other dealerships. Pohanka is an honest, tell it like it is dealership. I hope to buy many more vehicles from them in the future. Thank you everyone for making this process easy. More