Pohanka Chevrolet

Changing culture I asked for a straight forward, low stress experience on a new purchase and they were able to meet my expectations. I already has experience with thei I asked for a straight forward, low stress experience on a new purchase and they were able to meet my expectations. I already has experience with their service department (7am-11pm). More

No pressure car buying experience Walked in not expecting to buy a car because I didn't have any credit and didn't have the money to buy it yet. Tanya was able to give me some informat Walked in not expecting to buy a car because I didn't have any credit and didn't have the money to buy it yet. Tanya was able to give me some information on how to make the car affordable. I now am the proud owner of a 2016 Chevy Malibu. Tanya was great and so was everyone else in the process. More

A Positive, helpful, and exciting experience This was my first time buying a car and I couldn't have had a better experience. Tanya was not only very understanding but excited with me! I felt co This was my first time buying a car and I couldn't have had a better experience. Tanya was not only very understanding but excited with me! I felt comfortable, safe, and that they understood my needs and were willing to help me achieve my goal. Everyone at the dealership was incredibly nice, from finance to the shop, and laughed along with me as my parents took pictures of me getting my first new set of car keys! More

Terrible Price My wife needed a new Headlamp on her truck. Pohanka wanted $360 just the part. That doesn't include labor. I did some searching and I found the sam My wife needed a new Headlamp on her truck. Pohanka wanted $360 just the part. That doesn't include labor. I did some searching and I found the same headlamps, brand new, from multiple vendors, for $75 a piece. Its sad but you can't trust dealerships at all. More

Dishonest service department I had a very simple request for the service department at Pohanka Chevrolet, for them to change my oil and filter on my 2007 Silverado extended cab w I had a very simple request for the service department at Pohanka Chevrolet, for them to change my oil and filter on my 2007 Silverado extended cab with an oil and filter that I provided. Both the oil and filter were on the passenger seat. After arriving home and getting under the truck, I noticed that they didnt use the oil filter I provided, which means they obviously didnt use the oil I provided. I returned to the dealership immediately and asked the service technician to go and fetch the oil and filter from the mechanic who worked on my truck, which he did. The mechanic had obviously tried to steal my oil and filter, both of which were premium grade. Avoid this dealership if you need to bring your Chevrolet vehicle in for service. This was both the first and last time I will ever use Pohanka Chevrolet for service. It would be a gigantic coincidence if they were caught the first time they had attempted to scam a customer, and if they are willing to do it for oil and a filter, I can't imagine bringing my truck in for service for something substantial. If you do get your vehicle serviced here make sure that the services you paid for were actually performed, but take my advice and avoid them altogether. More

Best overall chevy experience I have ever had I began searching for a pickup truck in October of 2013 and had made an online inquiry by mistake to pohanka Chevrolet. An associate Doug was relentle I began searching for a pickup truck in October of 2013 and had made an online inquiry by mistake to pohanka Chevrolet. An associate Doug was relentless so finally I went in. I was not prepared to buy that day but Doug knew I wanted a specific truck and did not stop trying until he found the right truck and got me the best possible price. Dan was the sales manager that I dealt with and it was a pleasure dealing with him. Dan made the deal and the overall buying experience a memorable one. Any misconceptions about shady car salesmen or car sales manager would not be the case here. I asked him straight questions and I got straight answers. Dan is truly good at what he does and pohanka Chevrolet is lucky to have him. There was not a time when I felt like I was being handled. Since then I have been back to pohanka to buy two more Chevys because of Dan the sales manager and the finance team. If you are looking for a chevy go to pohanka Chevrolet in chantilly they will make you a good honest deal. More

If you buy a car here you are putting your life at risk! Let me start off with DO NOT BUY / SERVICE A VEHICLE HERE. I have been in a battle with GM for months now. I purchased a lemon from Pohanka Chevrolet Let me start off with DO NOT BUY / SERVICE A VEHICLE HERE. I have been in a battle with GM for months now. I purchased a lemon from Pohanka Chevrolet and they WILL NOT stand by their vehicle (2014 Silverado). The 2014/2015 Silverado’s are plagued with problems and recalls. If you buy one you are putting YOUR FAMILY, YOURSELF and the PUBLIC at risk. I will try and update this with information as it happens so you all know how serious this really is. This is not a joke nor should it be taken lightly. The vehicle will engage into 4WD while driving at highway speeds as well as slow speeds. While driving straight and while turning. They keep telling me they have fixed it, but I have gone back multiple times now. The service manager Jeff D told me to keep a mental note of when the problem occurs. He is a coward whom would not even meet with me. I have contacted the BBB and GM told me they will give me a replacement vehicle, but will not buy my vehicle back. This replacement means I have to pay$$$ for multiple aspects. More

Awesome Price Simply outstanding! I was searching for a 2015 Corvette Stingray and Clark Sharp was extremely knowledgeable of the vehicle and he showed the vehicle Simply outstanding! I was searching for a 2015 Corvette Stingray and Clark Sharp was extremely knowledgeable of the vehicle and he showed the vehicle quite impressively. He is a real asset to corvette sales for sure. He answered all of my questions right there in the lot, explained what I was feeling as I drove the vehicle, and answered questions I had when I went home. When I decided to come back to make an offer, Clark and Glen got me an outstanding price under MSRP which is simply unheard of on a 2015 Corvette Stingray!!! I have purchased many vehicles but this one was hands-down the best experience I have ever had at a dealership. I would highly recommend this dealer to anyone searching for their next vehicle....that just goes without saying. More

Once the deal is done you are trash Purchased an 2011 GMC Arcadia, brought it back 2 weeks later (1 week I was out of town) because the front wobbled when I put on the brakes. I have be Purchased an 2011 GMC Arcadia, brought it back 2 weeks later (1 week I was out of town) because the front wobbled when I put on the brakes. I have been driving for 40 years I know enough to understand when the front rotors are warped. Dealership had the manager of the service department drive the car, he said it has a slight wobble however when we got back from the drive he told the general manager he thought it was in an acceptable range. This condition only got worse. This weekend I had to get front rotors and brakes. Although these guys was friendly I felt this was all for the sale. Certainly they didn't want to have anything to do with me afterwards. I willl not recommend anyone to this dealership and will not use them for servicing my car. I have in the past but if you cannot tell if a car is in need of rotors I don't need you. More

Complete Friendly Service I purchase 2008 GMC Acadia and received the BEST service starting from the Sales Consultant, Demetric Braxton to the Sales Manager. The staff was ver I purchase 2008 GMC Acadia and received the BEST service starting from the Sales Consultant, Demetric Braxton to the Sales Manager. The staff was very courteous and made my buying experience uncomplicated and no pressure. Demetric went out of his way to ensure that I got the car that I wanted and that it was ready when I picked it up. Thank you guys! I love my car! More