Pohanka Chevrolet

Tanya and Andrew were great! My experience with Tanya White-Deyo and Andrew was by far the best experience I ever had at a car dealership. Both salespeople were very informed and My experience with Tanya White-Deyo and Andrew was by far the best experience I ever had at a car dealership. Both salespeople were very informed and answered all my questions to my satisfaction. In addition, both were extremely family and truly made me feel like I was part of the Chevy Family. I will certainly do all future business at Pohanka Chevrolet. More

Excellent service my husband had a silver do and I wanted to get it appraised so I can get a new suburban. I didn't think we would get much to cover our loan and didn't my husband had a silver do and I wanted to get it appraised so I can get a new suburban. I didn't think we would get much to cover our loan and didn't think we would qualify for a 2016 suburban. We just went to get an estimate to see where we stand and what we needed to do in the next couple months so we can get the car we wanted. Tanya came up to us and I explained to her what we wanted to do. They took the car and we filled out one form to see where we stand with our credit. While they were doing th'e appraisal, I told Tanya what kind of car I wanted and the two colors I wanted. Tanya took my form to the manager and they pulled our credit, 10 minutes later she brought keys to us and said I found something that will fit what you want. It was a 2016 suburban, I test drove it and fell in love. She asked me how I liked it and I told her I loved it, we went Back to the dealership and 30 minutes later she came with an offer and our monthly payment options.. They gave a good appraisal and with the rebates it covered what I owed on the truck. The payment options were high but we agreed to the lowest option. Awe waited 45 minutes to sign our financial agreement with the finance manager, Tanya played with my 3 kids because they were getting restless and they enjoyed playing with her. She stayed with them when we got called into the office And we met our financial manager who was very nice. He told us sorry for the wait, he was on the phone with the bank to get us a good rate. We went over the payments and he definitely surprised us with a lower interest rate which resulted to a lower monthly payment. He was very quick and he reach our expectation as a finance manager. We will definitely refer more people to them More

Best Buying experience Walked in looking for a used 2500 van for our office. Tanya helped me right a way. Found the right van that we needed. We worked out the deal in a ver Walked in looking for a used 2500 van for our office. Tanya helped me right a way. Found the right van that we needed. We worked out the deal in a very short time and it all was done. Great experience, best in a long, long time. More

Changing culture I asked for a straight forward, low stress experience on a new purchase and they were able to meet my expectations. I already has experience with thei I asked for a straight forward, low stress experience on a new purchase and they were able to meet my expectations. I already has experience with their service department (7am-11pm). More

No pressure car buying experience Walked in not expecting to buy a car because I didn't have any credit and didn't have the money to buy it yet. Tanya was able to give me some informat Walked in not expecting to buy a car because I didn't have any credit and didn't have the money to buy it yet. Tanya was able to give me some information on how to make the car affordable. I now am the proud owner of a 2016 Chevy Malibu. Tanya was great and so was everyone else in the process. More

A Positive, helpful, and exciting experience This was my first time buying a car and I couldn't have had a better experience. Tanya was not only very understanding but excited with me! I felt co This was my first time buying a car and I couldn't have had a better experience. Tanya was not only very understanding but excited with me! I felt comfortable, safe, and that they understood my needs and were willing to help me achieve my goal. Everyone at the dealership was incredibly nice, from finance to the shop, and laughed along with me as my parents took pictures of me getting my first new set of car keys! More

Terrible Price My wife needed a new Headlamp on her truck. Pohanka wanted $360 just the part. That doesn't include labor. I did some searching and I found the sam My wife needed a new Headlamp on her truck. Pohanka wanted $360 just the part. That doesn't include labor. I did some searching and I found the same headlamps, brand new, from multiple vendors, for $75 a piece. Its sad but you can't trust dealerships at all. More

Dishonest service department I had a very simple request for the service department at Pohanka Chevrolet, for them to change my oil and filter on my 2007 Silverado extended cab w I had a very simple request for the service department at Pohanka Chevrolet, for them to change my oil and filter on my 2007 Silverado extended cab with an oil and filter that I provided. Both the oil and filter were on the passenger seat. After arriving home and getting under the truck, I noticed that they didnt use the oil filter I provided, which means they obviously didnt use the oil I provided. I returned to the dealership immediately and asked the service technician to go and fetch the oil and filter from the mechanic who worked on my truck, which he did. The mechanic had obviously tried to steal my oil and filter, both of which were premium grade. Avoid this dealership if you need to bring your Chevrolet vehicle in for service. This was both the first and last time I will ever use Pohanka Chevrolet for service. It would be a gigantic coincidence if they were caught the first time they had attempted to scam a customer, and if they are willing to do it for oil and a filter, I can't imagine bringing my truck in for service for something substantial. If you do get your vehicle serviced here make sure that the services you paid for were actually performed, but take my advice and avoid them altogether. More

Best overall chevy experience I have ever had I began searching for a pickup truck in October of 2013 and had made an online inquiry by mistake to pohanka Chevrolet. An associate Doug was relentle I began searching for a pickup truck in October of 2013 and had made an online inquiry by mistake to pohanka Chevrolet. An associate Doug was relentless so finally I went in. I was not prepared to buy that day but Doug knew I wanted a specific truck and did not stop trying until he found the right truck and got me the best possible price. Dan was the sales manager that I dealt with and it was a pleasure dealing with him. Dan made the deal and the overall buying experience a memorable one. Any misconceptions about shady car salesmen or car sales manager would not be the case here. I asked him straight questions and I got straight answers. Dan is truly good at what he does and pohanka Chevrolet is lucky to have him. There was not a time when I felt like I was being handled. Since then I have been back to pohanka to buy two more Chevys because of Dan the sales manager and the finance team. If you are looking for a chevy go to pohanka Chevrolet in chantilly they will make you a good honest deal. More

If you buy a car here you are putting your life at risk! Let me start off with DO NOT BUY / SERVICE A VEHICLE HERE. I have been in a battle with GM for months now. I purchased a lemon from Pohanka Chevrolet Let me start off with DO NOT BUY / SERVICE A VEHICLE HERE. I have been in a battle with GM for months now. I purchased a lemon from Pohanka Chevrolet and they WILL NOT stand by their vehicle (2014 Silverado). The 2014/2015 Silverado’s are plagued with problems and recalls. If you buy one you are putting YOUR FAMILY, YOURSELF and the PUBLIC at risk. I will try and update this with information as it happens so you all know how serious this really is. This is not a joke nor should it be taken lightly. The vehicle will engage into 4WD while driving at highway speeds as well as slow speeds. While driving straight and while turning. They keep telling me they have fixed it, but I have gone back multiple times now. The service manager Jeff D told me to keep a mental note of when the problem occurs. He is a coward whom would not even meet with me. I have contacted the BBB and GM told me they will give me a replacement vehicle, but will not buy my vehicle back. This replacement means I have to pay$$$ for multiple aspects. More