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Pohanka Chevrolet
Chantilly, VA
242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 242 reviews
August 21, 2022
Dropped off a 2021 Tahoe for service; immediately helped by Tyson, whom communicated often throughout the process. Mechanics found and fixed a problem that had eluded another Chevy dealer. The entire experi by Tyson, whom communicated often throughout the process. Mechanics found and fixed a problem that had eluded another Chevy dealer. The entire experience was great. More
by 21Tahoe
Employees Worked With
Tyson
August 17, 2022
On March 10, 2022 I took possession of a 2022 Colorado from Pohanka Chevrolet. On March 11, 2022 I backed out of my driveway in my new truck, put it in drive, took off and there was a significant slipping from Pohanka Chevrolet. On March 11, 2022 I backed out of my driveway in my new truck, put it in drive, took off and there was a significant slipping of the transmission when shifting between 1st and 2nd gear. I took the truck back to Pohanka and was assured by Pohanka and General Motors they wanted to correct the problem. That lasted about a week. Pohanka waved a "bulletin" from GM that stated the slipping transmission was a normal operation of the vehicle and neither Pohanka or GM would do anything to correct it. Fast forward to Aug 16, 2022. I took the truck in for the 5000 mile service and reiterated the slipping transmission. The service rep condescendingly said "we have been through this Mr. Parmly and it is a normal operation and we will do nothing to fix it". I disagreed with his assessment and he said "they all do it and what if we replaced the transmission and the new one did the same thing". I responded "then it is on GM to build a better transmission". He shrugged and dismissed me with not discussing it anymore. I have bought 2 Colorado's from Pohanka and was sad they would dismiss my concerns so offhandedly. I should have been told about this "bulletin" before the purchase, but was not. Be careful with this dealership and always check if there are any "bulletins" about your vehicle. More
by Tim Parmly
Employees Worked With
Curt Kessel, Adam Lebo, Anuj Bharadwaj
August 01, 2022
Hello, I had a problem with my vehicle but through the fine help from Bryant Burrill I was made very comfortable and he notify me of any and all changes about the vehicle. Thank You and Great JOB! fine help from Bryant Burrill I was made very comfortable and he notify me of any and all changes about the vehicle. Thank You and Great JOB! More
by headache622
Employees Worked With
Bryant Burrill, Joshua Jones
July 29, 2022
Hello I purchase a used vehicle within the last 40 days, went to get vehicle state inspected (Maryland ) and the vehicle fail inspection due suspension problem. I contacted the dealer many time and was just went to get vehicle state inspected (Maryland ) and the vehicle fail inspection due suspension problem. I contacted the dealer many time and was just sent around and no call back about this problem sense inspected by the dealer and or time to repair. More
by headache622
Employees Worked With
Joshua Jones
July 09, 2022
This is the first vehicle I have purchased from Pohanka. I was very impressed with their friendliness and the quick and smooth delivery of my new 22 Camaro ZL1. My husband & I drove up from N. Carolina. Ou I was very impressed with their friendliness and the quick and smooth delivery of my new 22 Camaro ZL1. My husband & I drove up from N. Carolina. Our salesman Anuj was on top of everything, and had everything ready for us. This will definitely be a dealership we would have no issues with doing future business with. Thank you guys again! You were great! More
by Evought78
Employees Worked With
Anuj Bharadwaj, Ryan Bartholomew, Brian Hohein
May 30, 2022
Chevrolet Pohanka dealership sells LEMONS and don’t care how it effects their customers. Watch out!!! Do your homework before purchasing…My engine light came on the same day my car was delivered . I contact how it effects their customers. Watch out!!! Do your homework before purchasing…My engine light came on the same day my car was delivered . I contacted them and was told to take it to the BMW dealership. I have now been back and forth to the BMW dealership 6 times trying to get this overpriced 2021 vehicle fixed. The only thing Chevrolet Pohanka has to say about it, is “it’s under warranty take it to the BMW.” Anyone with a halfway customer service department would have offered to take it back the first day the light started coming on. Chevrolet Pohanka don’t want anything to do with it Well, maybe it’s about time people will start feeling the same about you More
by Mgvanhoy
Employees Worked With
Stacy Hocke and General Manager
May 03, 2022
I have known our Service Advisor, Greg, for number of years and have always enjoyed is professionalism and honesty in discussing mu cars with him. years and have always enjoyed is professionalism and honesty in discussing mu cars with him. More
by jc3sons
Employees Worked With
Greg from Service Dept.
April 24, 2022
I have purchased two vehicles from Pohanka; the first had been maintained by Pohanka service for 115,000 mile when I traded it for the new vehicle. I honestly recommend Pohanka service as a good place to ha been maintained by Pohanka service for 115,000 mile when I traded it for the new vehicle. I honestly recommend Pohanka service as a good place to have your Chevrolet serviced. More
by SeaMul
Employees Worked With
Bill Lawrence, Ryan Bartholomew
