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Pohanka Chevrolet
Chantilly, VA
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 238 reviews
October 20, 2023
I was kind of nervous about buying a car, but I came in having a good idea of what I wanted. Alex and Mohammed made everything so easy and not stressful. I 100% felt like nobody was out to take advantage o having a good idea of what I wanted. Alex and Mohammed made everything so easy and not stressful. I 100% felt like nobody was out to take advantage of me or try to persuade me of anything that wasn’t right for me. They listened to what I wanted and helped me find that, without trying to upsell me or trick me into anything. They were super informative about all the processes and extras that are available. I am very happy because i definitely left with the right car, the right services and protections, and nothing BEYOND that. I would absolutely recommend friends and family to go here. More
by Jasmine
Employees Worked With
Alex
August 13, 2023
I went to get an emissions on my Silverado at lunchtime on a Saturday. They were able to do it right away, and I didn’t wait more than an hour. I even got a free complimentary car wash. I will definitel on a Saturday. They were able to do it right away, and I didn’t wait more than an hour. I even got a free complimentary car wash. I will definitely visit them again! More
by Chevygirl418
Employees Worked With
Kerry
November 06, 2022
Very good service. Lukas gave us excellent attention, very friendly, respectful, he helped us very well, everything was very easy with him. go and ask for Lukas Lukas gave us excellent attention, very friendly, respectful, he helped us very well, everything was very easy with him. go and ask for Lukas More
by Diomedes
Employees Worked With
Lukas Luna
August 21, 2022
Dropped off a 2021 Tahoe for service; immediately helped by Tyson, whom communicated often throughout the process. Mechanics found and fixed a problem that had eluded another Chevy dealer. The entire experi by Tyson, whom communicated often throughout the process. Mechanics found and fixed a problem that had eluded another Chevy dealer. The entire experience was great. More
by 21Tahoe
Employees Worked With
Tyson
August 17, 2022
On March 10, 2022 I took possession of a 2022 Colorado from Pohanka Chevrolet. On March 11, 2022 I backed out of my driveway in my new truck, put it in drive, took off and there was a significant slipping from Pohanka Chevrolet. On March 11, 2022 I backed out of my driveway in my new truck, put it in drive, took off and there was a significant slipping of the transmission when shifting between 1st and 2nd gear. I took the truck back to Pohanka and was assured by Pohanka and General Motors they wanted to correct the problem. That lasted about a week. Pohanka waved a "bulletin" from GM that stated the slipping transmission was a normal operation of the vehicle and neither Pohanka or GM would do anything to correct it. Fast forward to Aug 16, 2022. I took the truck in for the 5000 mile service and reiterated the slipping transmission. The service rep condescendingly said "we have been through this Mr. Parmly and it is a normal operation and we will do nothing to fix it". I disagreed with his assessment and he said "they all do it and what if we replaced the transmission and the new one did the same thing". I responded "then it is on GM to build a better transmission". He shrugged and dismissed me with not discussing it anymore. I have bought 2 Colorado's from Pohanka and was sad they would dismiss my concerns so offhandedly. I should have been told about this "bulletin" before the purchase, but was not. Be careful with this dealership and always check if there are any "bulletins" about your vehicle. More
by Tim Parmly
Employees Worked With
Curt Kessel, Adam Lebo, Anuj Bharadwaj
August 01, 2022
Hello, I had a problem with my vehicle but through the fine help from Bryant Burrill I was made very comfortable and he notify me of any and all changes about the vehicle. Thank You and Great JOB! fine help from Bryant Burrill I was made very comfortable and he notify me of any and all changes about the vehicle. Thank You and Great JOB! More
by headache622
Employees Worked With
Bryant Burrill, Joshua Jones
July 29, 2022
Hello I purchase a used vehicle within the last 40 days, went to get vehicle state inspected (Maryland ) and the vehicle fail inspection due suspension problem. I contacted the dealer many time and was just went to get vehicle state inspected (Maryland ) and the vehicle fail inspection due suspension problem. I contacted the dealer many time and was just sent around and no call back about this problem sense inspected by the dealer and or time to repair. More
by headache622
Employees Worked With
Joshua Jones
