Pohanka Chevrolet
Chantilly, VA
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I had the worst experience with this dealer they try to be nice but they are just a regualar dealeship that try's to get your money my son went over there last Saturday looking at a car the first thing he be nice but they are just a regualar dealeship that try's to get your money my son went over there last Saturday looking at a car the first thing he saw where a bunch of sales people standing infront of the showroom trying to bite each customer who stops his car he tried looking at a car and the only thing they wanted is to get him in and make a deal is this a way to treat people this is not a nice attitude he test drove the vehicle it had a rattle sound and lots of issues and the sales person was telling him we take care of our cars before we put them on the lot so this appears to be a lie when he said ok and pretended he likes the car they gave him a piece of paper with numbers for financing and he never asked for financing and the second thing is how do they know his credit score, he went to another dealer found the right vehicle with no hassle I hate this dealership and I always hear bad reports from people in my neighborhood but I thought they were something different but its true what people said about them FOLKS DON'T GO THERE it's a big mess More
When I was looking for a new car,Pohanka was one of my first choices. Jim was very attentive via email and I was and still am very happy with my new Chevy Cruze. Although, I had to go back to the deale first choices. Jim was very attentive via email and I was and still am very happy with my new Chevy Cruze. Although, I had to go back to the dealer after purchasing because of the recall, their service department worked quickly on my car. More
This is how a car buying experience should be, John Marsden is a true professional. He was honest and true to his word on every aspect of the deal. I walked away very pleased with my new vehicle and th Marsden is a true professional. He was honest and true to his word on every aspect of the deal. I walked away very pleased with my new vehicle and the entire experience. I've shopped at many dealerships, but after my experience here, i will look to Pohanka and John for future purchases. Thanks again John Marsden and Pohanka. More
My wife and were extremely pleased with Mr David Wheeler customer service. He kept his word on everything we discussed prior to our arrival and he worked diligently to make sure we were comfortable from the customer service. He kept his word on everything we discussed prior to our arrival and he worked diligently to make sure we were comfortable from the minute we pulled up to the dealership. We highly recommend Mr Wheeler as the best sales consultant at Pohanka Chevrolet and though we did not work with others at this location, by far from other dealers we've been to, Mr Wheeler definitely is the best we've come to known. Anani & Gboyinde "Purchased 06 Infiniti M35X" More
Worked with James Cestare and Dave Coggins on ordering a new vehicle and both were very friendly and helpful throughout the process. James assisted me with the final purchase and offered me some additional new vehicle and both were very friendly and helpful throughout the process. James assisted me with the final purchase and offered me some additional value from the sale that I did not know I was entitled to. More
Not only was Jim professional, but did research for us as Military members into what the absolute best deal was out there for our family. He beat the heck out of the competition! We've already recommended Po Military members into what the absolute best deal was out there for our family. He beat the heck out of the competition! We've already recommended Pohanka and Jim specifically to 3 sets of friends. More
I was referred to Pohanka Chevrolet through Pentagon Federal Credit Union Car Buying Service (Zag). I was contacted promptly by phone and email regarding my online request for information and had regul Federal Credit Union Car Buying Service (Zag). I was contacted promptly by phone and email regarding my online request for information and had regular follow-ups to any questions I had via email. Once in the dealership, I was greeted promptly and was behind the wheel within minutes for a test drive. While I didn't get as much out of my trade-in as I had hoped, I actually did get what I was expecting. With the pre-negotiated pricing through PenFed, I got a great price. The closing process was quick and painless. Overall, this was an excellent experience and I got the exact vehicle I wanted. More
We knew we wanted a Traverse and visited many dealers. We found many other dealers to be very pushy and not knowledgeable about the product. Howard had a answer (correct) for every question we had. He was no found many other dealers to be very pushy and not knowledgeable about the product. Howard had a answer (correct) for every question we had. He was not pushy and only followed up twice (as we asked him to). Compared to competitors Howard and Pohanka completely blew them out of the water. They made the process very easy and stayed in the office over two hours past closing to help us. The price they gave us was the best on the market and there were no hidden fees (like several of the competitors). Their interest rate was great and nothing else could be said for how well they treated us. If you are in the market for a Chevy they are definitely the place to go. Everyone that helped us was not only knowledgeable they were very pleasant. This cannot be said about almost every other dealer we visited. We walked away with the deal of a lifetime and the truck that will transport my family for years from now. We will be back to purchase all future vehicles from Pohanka and Howard from now on. We are 150% happy. This is the ONLY place to purchase a Chevy new or used. More
I am from New Jersey and was visiting the Manassas/Chantilly area due to a family emergency. My 2011 Chevrolet Silverado HD was due for service at the same time. There are several dealership Manassas/Chantilly area due to a family emergency. My 2011 Chevrolet Silverado HD was due for service at the same time. There are several dealerships in the area to choose from and I was not familiar with any of them. I chose Pohanka Chevrolet mainly because of the the reviews on this site. Then, I nearly fell over when I saw that their service department is open until 11:00 pm on weeknights! I had never seen that anywhere before. I called at 10:53 pm the night before I needed service and a very pleasant service advisor said to just come on in the next morning and my needs would be taken care of. No set appointment was necessary. The next morning, I went in and was greeted by Mike Seed. I told Mike what I needed done and he saw to it that the work was done around my schedule. Some of the work was covered under warranty. Unlike other dealership experiences in the past, this was no problem. (I had problems with a Ford dealer years ago that would not do waranty work for me because the truck "was not one of theirs.") In the end, my truck was ready later in the day as promised. I could not be happier with the service experience. Thank you Mike Seed and Pohanka Chevrolet! More
Amazing service. No other way to describe it. I called for an appointment and was told to just stop on by. I did that and my car was taken care of immediatly. A minor scuff happened to the lower bumper for an appointment and was told to just stop on by. I did that and my car was taken care of immediatly. A minor scuff happened to the lower bumper, and I informed Adam, and he wasted no time and took care of everything. Kept me informed everystep of the way. I would recommend this dealer to all of my friends if they were in the market for a GM vehicle. I will continue to be a brand loyalist. Thank you for the amazing job you did on my Buick!! More