Pohanka Chevrolet

This was the 6th car that we have bought from Pohanka. We have been completely satisfied with each transaction from purchase to service and trade-in. When we came in to buy our current vehicle, we were prive have been completely satisfied with each transaction from purchase to service and trade-in. When we came in to buy our current vehicle, we were priveledged to meet Chris Montana who was a pleasure to work with. He was able to answer our questions in a very calm and professional manner. It was nice to do business with him as he made each step of the process uncomplicated. More

We came from Maryland to look at a preowned vehicle that was being sold as we pulled up. Chris helped us find a comparable vehicle on the lot and he let us take our time to look around. Chris was not pushy was being sold as we pulled up. Chris helped us find a comparable vehicle on the lot and he let us take our time to look around. Chris was not pushy or over bearing and was a pleasure to work with. The only complaint I have does not have anything to do with his service, but with the vehicle itself. When we took our vehicle to get MD inspected it did not pass inspection due to a leak that cost nearly a thousand dollars to repairs. Luckily, we purchased the warranty which did cover the repairs, however; the shop where it was repaired said it seemed to be pre-existing and should have been caught before it was sold to us. I think that the dealership should consider doing a more thorough maintenance inspection before putting the vehicles on the lot. More

Chris was great! It turns out the vehicle we bought needed a couple thousand dollars worth of work like a week after we bought it and even though we have purchased the "gold" warrenty it was not covere needed a couple thousand dollars worth of work like a week after we bought it and even though we have purchased the "gold" warrenty it was not covered. Other than that it was a good place to buy a car. More

Christian did a great job working to get me a good deal on a used vehicle. However, when I brought it in for a couple things to fixed under the short warranty, two of the smaller issues were just overlooke on a used vehicle. However, when I brought it in for a couple things to fixed under the short warranty, two of the smaller issues were just overlooked. To their credit, one of the major issues was fixed free of charge; but the other major issue I don't feel was given any time. I was told it would cost me $150 just to have it looked at. More

After contacting several dealerships in the hunt for 4 specific trucks, I contacted Jim Cestare at Pohanka Chevrolet. He did not try to sell me what he had available, as the others did, but listened to w specific trucks, I contacted Jim Cestare at Pohanka Chevrolet. He did not try to sell me what he had available, as the others did, but listened to what I needed and successfully fullfilled my request quickly. He was very professional and did not play games or leave us sitting around the dealership. I would definately recommend Jim! More

Overall great experience! Jim was super-friendly and helped me get the lowest price possible without any pushback. He's a very responsive contact (via phone and/or email) and more than willing to help. helped me get the lowest price possible without any pushback. He's a very responsive contact (via phone and/or email) and more than willing to help. Would definitely recommend this dealership and would consider going back (if I hadn't moved away). More

I love this dealership. The customer service is top notch. Prices are very competitive. I would recommend Pohanka to my family and friends. Their service department is open every day and no appointment notch. Prices are very competitive. I would recommend Pohanka to my family and friends. Their service department is open every day and no appointments are needed. Everyone there goes out of their way to give the best customer service possible. The waiting room has TV and free refreshments, even wifi. Jim Cestare made buying my recent car purchase painless which is the second car I bought from Pohanka. They do not believe in a hard sell. Try Pohanka and you never use another dealer again. More

We had a great experience at this dealership. The salesman, Jim, was very friendly and very helpful. We felt that we got a good deal with a minimum of haggle. All our questions and concerns were ad salesman, Jim, was very friendly and very helpful. We felt that we got a good deal with a minimum of haggle. All our questions and concerns were addressed. The car is great and we got exactly what we wanted. We will definitely recommend this dealership and Jim to others!! More

Very positive buying experience. Salesman was attentive, patient and personable. Answered questions accurately. If he didn't know an answer, he found it. (I asked a lot and kept going back and forth between patient and personable. Answered questions accurately. If he didn't know an answer, he found it. (I asked a lot and kept going back and forth between models!) No B.S., no manipulation, no snow job effort from salesman or sales manager, just straight service to make a deal. More

John is professional, courteous, straightforward, and has a great sense of humor. I went in to Pohanka on 12 September 202 with my mom - we were both in the market for new cars. I knew what I wanted, she did a great sense of humor. I went in to Pohanka on 12 September 202 with my mom - we were both in the market for new cars. I knew what I wanted, she didn't. John was able to help both of us in exactly the way we needed. He was able to answer my specific questions, and knew the questions to ask to help mom figure out the best vehicle for her. From start to finish, the experience was fun. I didn't feel pressured at any time, which is always a concern while buying a car. He also took the time to introduce us to the service department manager. Terry handled the financing. He was friendly, knowledgeable, and I feel like he really worked to get me the best deal possible. He also gave me some great tips for increasing my credit score, and some great advice regarding future financing options. He was very straightforward, and again, I didn't feel pressured to buy anything extra. I felt very comfortable working with him. I fully intend to bring my new car into Pohanka for service, and when the time comes to buy again, this will be where I go. I've been a loyal Chevy driver for almost 20 years, and Pohanka is the best dealership I've worked with. More