Pohanka Chevrolet
Chantilly, VA
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This is my second new car purchase from Pohanka Chevrolet. Mark Califa is the reason I look to Pohanka first. For both of my purchases, Mark C. has been knowledgeable, helpful, and demonstrates a Chevrolet. Mark Califa is the reason I look to Pohanka first. For both of my purchases, Mark C. has been knowledgeable, helpful, and demonstrates a desire to put my needs first. Additionally, Mark reamained with me through the sales process ensuring my needs were addressed all the way to the point where I drove off the lot. There were many "trivial" details towards the end of the process where he could have walked off, but he did not. This aspect makes a great impression on the customer. I was also very happy with the Financing process managed by Mr. Malika. He was informative without being pushy and helped me make decisions that best fit my needs. I definitely look forward to future vehicle purchases with Mark Califa and Pohanka Chevrolet. I will also refer my family and friends. More
John Marsden was my initial contact through the internet. He was prompt in response and offered me all the information that I requested so that I could prepare for my arrival at Pohanka. Mr. Marsden was abl He was prompt in response and offered me all the information that I requested so that I could prepare for my arrival at Pohanka. Mr. Marsden was able to accommodate me on very short notice, and when he realized that he was overbooked by the time of my arrival, he offered for me to work with David Wheeler so that I did not have to reschedule. David Wheeler was by my side for every step of my purchase from the moment we shook hands to the moment I stepped out of the dealership with the keys to my new Spark in hand. Every question or request was met with patience and understanding, and Mr. Wheeler took the time to make sure I understood the features of my new car (including set-up for Onstar) before leaving the lot. More
I was interested in buying the Chevy Cruze LTZ and talked to David Wheeler. He informed me of all the features and other car options to see if I was interested in other car options. David helped to get me a to David Wheeler. He informed me of all the features and other car options to see if I was interested in other car options. David helped to get me a great price for my car and worked with me throughout the entire car-buying process. He explained all necessary and important information. He also stayed with me after all the paperwork was filled out to help set-up the OnStar service which was extremely nice and helpful. David also called me the following day to make sure that I was still happy with the car and to see if I had any questions. I also worked with Terry Long to work out the financing aspect of purchasing the Cruze. He explained everything very well and helped to make sure that I understood everything about financing my car. Both David and Terry were wonderful and made my experience painless and easy. I would highly recommend both of them to a friend if they were interested in buying a Chevy. More
My recent ecperience with Pohanka Chevrole Chantilly and and especially with Sales Specialist Mark Califa was of the highest caliber. Through the partnership of Costco and Pohanka's Mark Califa, I would a and especially with Sales Specialist Mark Califa was of the highest caliber. Through the partnership of Costco and Pohanka's Mark Califa, I would able to navigate the sometimes stressful experience of acquiring a new vehicle. Mr. Califa was courteous, respectful and extremely patient with a customer who is not knowlegeable of the process. My last vehicle purchase was ten years ago at Pohanka and I expecedt no less in customer satisfaction and service than I have experienced in the lasat ten years. I was not disappointed in that expectation. My thanks also to the gentleman who delivered my new Volt to my home address the next day. I believe his name was Anuj - he patiently and courteously made sure I understood the process to "power up Volt" in my garage. I look forward to the same level of service and courtesy from Pohanka in the future. And......I'm lovin' the Volt so far!!! Diana Acker More
I am 63 years old and have sat in front of many a sales person. David provided me my most comfortable experience ever. He made me feel relaxed, more than a customer and treated me with respect. Honest and person. David provided me my most comfortable experience ever. He made me feel relaxed, more than a customer and treated me with respect. Honest and truthfull are words that come to mind. He promised me a good deal and a great car for the price I wanted to pay. I came in at 1PM and around 6PM I drove off in my new 2013 Chevrolet Cruze LTZ fully equipped. A very nice looking car that I have received compliments on. Terry Long was the finance manager that got me the great deal David promised. Pohanka Chevrolet is a friendly place to be, the staff is friendly and greet you with a smile. I know because I sat there 5 hours and was comfortable. I would highly recommend Pohanka Chevrolet. Their inventory is huge. More
The dealership is full of friendly faces and helpful people. My husband and I originally walked in looking to lease, and three weeks later ended up buying as it was the better solution for us. Mr. Wheel people. My husband and I originally walked in looking to lease, and three weeks later ended up buying as it was the better solution for us. Mr. Wheeler did not just treat us as a customer, but welcomed us as family! The dealership worked in tandem to make sure that we received the lowest interest rate, and also explained in full detail exactly what we were getting with our purchase. The quality of service at Pohanka Chevrolet in Chantilly was amazing, and we would happily work with these people again. And we are very happy with our purchase!!! More
My visit to Pohanka was awesome! I met two of the most honest, dedicated and compassionte men ever. Thank you David Wheeler and Terry Long!! These guys worked diligently to get us into our new Chevrolet honest, dedicated and compassionte men ever. Thank you David Wheeler and Terry Long!! These guys worked diligently to get us into our new Chevrolet Spark and we couldn't be more happier. More
Korosh met me in the parking lot and helped me with my buying decision in a friendly, low pressure manner. We were able to close on our new truck with the dealer holding our check until we were able buying decision in a friendly, low pressure manner. We were able to close on our new truck with the dealer holding our check until we were able to wire transfer the necessary funds into our checking account. Overall--great experience, great truck, great price. More
Overall experience was "ok" (aka "3" using aforementioned criteria within your page above). That is because I just did not get a good feeling that the numbers were correct. The salemen using aforementioned criteria within your page above). That is because I just did not get a good feeling that the numbers were correct. The salemen (Bailey, McVicar, and Marsden) all were friendly and knowledgable, but were INCREDIBLY pushy; too pushy; too "salesmanly". At the end of the day, I signed the deal and love the car. I think I could have gotten a better deal, but I was way too tired and I had not prayed sufficiently over this purchase. More