Pohanka Chevrolet

I was looking to purchase a rust free truck, which is impossible in ohio. After looking through countless trucks online from different dealers, i found one that looked perfect at Pohanka. I used the au impossible in ohio. After looking through countless trucks online from different dealers, i found one that looked perfect at Pohanka. I used the autotrader online chat system and had all my questions about purchasing out of state answered by Clark, We kept in contact via email knowing that I was not going to be in the area for a few weeks. Luckily the truck was still available when i was ready, and we met Clark at the dealership. The truck was more than expected, Clark and the rest of the staff were excellent. He even bought us lunch while we waited for our financing to come through. Time in and out was great, everything went smoothly, and I love my new truck. I would recommend Pohanka and Clark Sharp to anyone and next time I am looking for a quality used GM vehicle I will be certain to call him first, even though they are 7 hours away. More

We purchased a new Traverse in 2010 and the experience we had brought us back to Pohanka for our next new vehicle purchase. The staff at Pohanka is accommodating- responsive to our questions and willing to had brought us back to Pohanka for our next new vehicle purchase. The staff at Pohanka is accommodating- responsive to our questions and willing to make us a great deal on the purchase of our new Camaro 2SS. We'll recommend Pohanka to our friends and will be back in the future. More

The service was great, I received a great deal on the car, and I continue to be impressed by Pohanka Chevrolet's service. I found David Wheeler very pleasant to deal with. car, and I continue to be impressed by Pohanka Chevrolet's service. I found David Wheeler very pleasant to deal with. More

David Wheeler made sure we got all discounts available to us. He knew what car I wanted and did the homework to find the right car at the right price. Anuj helped post sale and did a great job walking my us. He knew what car I wanted and did the homework to find the right car at the right price. Anuj helped post sale and did a great job walking my son through all the features of the car making sure he fully understood the car. More

Having found the vehicle I was looking for online, I proceeded to Pohanka Chevy to evaluate it (2008 GMC Acadia). When I arrived at the lot, I was thankfully met by John Marsden, and not one of the 15 proceeded to Pohanka Chevy to evaluate it (2008 GMC Acadia). When I arrived at the lot, I was thankfully met by John Marsden, and not one of the 15 newbies that were walking the lot at the time. While I am sure they will be great, I am used to experience, and that is what I got when John approached me. I told John what I wanted and that I wanted to make a deal that day. He skipped the typical sales guy B.S. of trying to get me into something new or different, and took me right inside to pre-qual and grab the keys. Having done some research and looked at a few other higher end cars, I knew what I wanted, and I knew that I would be getting it at a great Price, based on what Auto Trader had it listed for. John walked me though the inspection process and the carfax, and even evaluated a steering column noise that we could not determine the origin of. After some research it turned out to be loose steering wheel volume knobs, which I was able to quite down with a twist of a screw. While I did not get what I wanted to my trade (I had a bit of a higher quote from Carmax for my trade), the price of the vehicle off set that, and I still got something that I considered very reasonable if not a great deal. After about 1400 in equity on my trade, and a full 3yr 36000 mile GMPP warrenty I walked away with a deal 1K below retail. In my mind this was pretty great, and boy did I shop. Take it from a picky person, John Marsden did an excellent job, and walked me though the whole process. The finance guy, who I can't think of his name, was GREAT. Matched my credit union quote just about dead on. CU had 2.99 for 84 MO. But I was able to get 2.99 for 72 MO, which was certainly reasonable for a normal bank loan. Overall I give my experience a 9 out of 10. With the only point missing being the trade value. However, for the price they list their cars, I could see why they did not want to go higher. Certainly an A+ place. More

I wish I could give ratings that exceeded "5 - great," because my experience with John and Terry at Pohanka in Chantilly was fantastic in all aspects. John, my salesman and Terry in finance were b great," because my experience with John and Terry at Pohanka in Chantilly was fantastic in all aspects. John, my salesman and Terry in finance were both outstanding and couldn't be more helpful. I went into the dealership this past Saturday in hopes of finding a new car. The experience was both easy and enjoyable! The way I was treated went above and beyond all expectations. I will visit Pohanka for another car when the time comes without question. John was not a cheesy car sales guy, who you just want to roll your eyes at because you feel their lies being thrown at you. He was very matter of fact, up front, genuine...he was young and full of energy. It's clear he loves his job and has a great attitude. He showed me a variety of cars and test drove the one I decided was my favorite. I felt he was the perfect salesman to fit my needs. He answered all my questions and made the process easy. After making it official, Terry in finance arranged the paperwork. He also impressed me. He was one of the friendliest, sharpest, and informative people I've met at a dealership. He answered every single question I had and broke the costs down in clear detail which was I was really appreciative of, especially as a young first time buyer. Terry was great with finding me the best interest rate in order to finance my car. I could tell he genuinely cared about me as a customer and it wasn't just an act, he was truly upfront and honest. Everything was simple and efficient and I couldn't be more impressed by Terry. I also met the general manager (I think his name was Dan) and he was just as nice and helpful. I knew there was no shadiness going on at Pohanka whatsoever. They all took great care of me and I was lucky to get a great deal on the car. They even stayed well past closing time in order to finish up the deal so that I could drive the car off the lot. I am so grateful this dealership goes above and beyond to help and will do anything they can to make the process of purchasing a car easier. The overall car buying process was fun! Couldn't be happier. Thanks Pohanka!! More

After finding my match for a used auto on the internet at the dealership, I called and Mr. Wheeler promptly replied with information to fulfill my needs. Test drove and he answered all my questions. He was the dealership, I called and Mr. Wheeler promptly replied with information to fulfill my needs. Test drove and he answered all my questions. He was sensitive to my time constraints and respected my needs for a used auto without being pushy. He delivered on time and met my expectations. A very satisfying experience in buying a used vehicle. More

In a email exchange I found his choice of wording with me insulting. I accept his explanation but I find it difficult to visit the dealership. insulting. I accept his explanation but I find it difficult to visit the dealership. More

I have purchased five vehicles now from Pohanka Chevrolet I have purchased five vehicles now from Pohanka Chevrolet and while each experience was positive, this time the sales staff was exceptional. They ma I have purchased five vehicles now from Pohanka Chevrolet and while each experience was positive, this time the sales staff was exceptional. They made the purchase extremely easy, accommodated my hectic schedule and went above and beyond when working the trade-in vehicle, even removing the after market stereo for me. I am not sure they could have done anything to improve the experience. The salesperson, David Wheeler, stayed in contact even while I was out of town. I gave him the specifications of what I wanted and he delivered. I realize this cannot happen without strong leadership and the entire staff is to be commended. Finally, Terry Long was very professional in explaining the various options. He was honest, respectful, and trustworthy. It is very important to me that a salesman makes an honest personal connection with a prospective buyer. I looked at vehicles at a number of dealerships and the reception always seems to be a façade and the sales force pretentious. I am glad I came back to Pohanka. It has been six years since my last purchase so none them would have recognize me. However, I was treated like they have known me for years. That is customer service! I give Pohanka Chevrolet my highest recommendation and would recommend them without any reservation. v/r Mike Lynch More

The experience of leasing our new Traverse from Pohanka was very pleasant. Our family connected with David Wheeler very quickly, who was outstanding throughout the entire process. We were under a time cont was very pleasant. Our family connected with David Wheeler very quickly, who was outstanding throughout the entire process. We were under a time contstaint to get everything done, and David made the process as seemless as possible. He made us feel at home at Pohanks, personally followed up with multiple phone calls to check in and ensure our satisfaction with the car. We really felt comfortable working with David, and look forward to the continued relationship. Would highly recommend David and Pohanka. More