Pohanka Acura

Excellent service We were treated in a professional and courteous manner. Joshua explained the features in the car. He assisted in setting up my iPhone in the car. We were treated in a professional and courteous manner. Joshua explained the features in the car. He assisted in setting up my iPhone in the car. More

2016 Acura TLX - GO SEE PHILLIP!!! Purchasing a vehicle can be an exhausting process with various factors in your decision making. It’s often intimidating as some dealerships apply sale Purchasing a vehicle can be an exhausting process with various factors in your decision making. It’s often intimidating as some dealerships apply sales pressure as soon as you express interest in a vehicle. That was not the case at Pohanka Acura working with Phillip Carleton. From the very first interaction he was laid back making you feel comfortable as if you had known him for years. The test drive is where I feel he stood out above any other experience I’ve had. Instead of just giving you the keys to circle around the block, Phillip took the time to sit in the driver seat showing all the interior features of the vehicle. Next he drove the vehicle a short distance to demonstrate all the additional features that I possibly wouldn’t have noticed/tested had he not done so. During the sales process he was very knowledgeable on a lot of tough questions I had and made himself readily available with quick responses to any email/phone call. During the final sales process he was extremely detailed on every document making sure I had a full understanding before moving on. It’s not often you make large purchases feeling as if you 100% made the right decision but Phillip made the process so transparent I drove away smiling with confidence. Additional Ryan Cartee provided me multiple options for additional packages while purchasing a vehicle. He did not pressure or over elaborate on anything like I have experienced in the past. After discussing multiple options he customized what exactly I was looking for instead of a fixed package of something I did not want. More

Great Experience This was an extremely fast and satisfying car buying experience. Mr. Kim was extremely helpful and knowledgeable about the vehicle we purchased. No pr This was an extremely fast and satisfying car buying experience. Mr. Kim was extremely helpful and knowledgeable about the vehicle we purchased. No pressure, hassle and haggle free, the way car buying should be. I highly recommend if you are in the market for an Acura! Scott Taylor More

Great Joshua not just helped me to find what I was looking for, he also gave me important information about the dealership. The service in this dealer is pl Joshua not just helped me to find what I was looking for, he also gave me important information about the dealership. The service in this dealer is pleasant. More

Bought a new car Joshua helped us get the price we were looking for. Professional, courteous and patient. would recommend him for purchase of any car at this dealershi Joshua helped us get the price we were looking for. Professional, courteous and patient. would recommend him for purchase of any car at this dealership. More

My New 2017 MDX at Pohanka Acura Chantilly I usually find buying a new car to be lengthy process and not always a pleasant experience. My experience this time has been a good one. I credit this I usually find buying a new car to be lengthy process and not always a pleasant experience. My experience this time has been a good one. I credit this to my search on line for the internet price and the friendly negotiation for a fair price. I spoke to a two employees who quoted a price and set up my test drive. Elizabeth Kim showed me the many features of this 2017 MDX including the safety features . We took the test drive and then sat down for the price negotiation and later approved by Jamal Edmonds. What impressed me when I picked up the car is Elizabeth's special attention to details of the car and even set up the many details including the navigation, radio, home link . More

Awesome Car Buying Experience! I went to Pohanka Acura in Chantilly to buy my first SUV. I spoke with Hana Supandi to see my options. She is very friendly and very knowledgeable wit I went to Pohanka Acura in Chantilly to buy my first SUV. I spoke with Hana Supandi to see my options. She is very friendly and very knowledgeable with the products. She showed me all the options I have and once I decided which car I liked she explained me A to Z about the car. My credit score was not that good, but she worked with her financial manager to get approved me. She gave me a very good deal with the loan and the car, I and very satisfied and happy with my car buying experience with Pohanka Acura. Specially with Hana Supandi. I just want to say thank you so much for making this happened and We will come to your dealer shop years to come. More

Excellent Car Buying Experience! Yong Kim was upfront, friendly and knowledgeable of the Acura vehicle line. I reached out to him via email initially with specific questions and he p Yong Kim was upfront, friendly and knowledgeable of the Acura vehicle line. I reached out to him via email initially with specific questions and he provided me quick sales numbers and offers for me to consider when purchasing my new 2016 TLX. I had received poor experience at another dealership close to my home but after Yong's friendly approach, I decided to check out the Pohanka Acura dealership in Chantilly. It was an amazing experience. The offer to purchase was exactly what he presented me with before coming in. The only surprise was that Acura was able to match my already low interest rate that I received from Navy Federal Credit Union. It was a deal that I could not walk away from! After purchase, Yong spent time giving me an introduction and setting me up with all the new features in my car. I drove home with the understanding of the different features and the great feeling that I received an amazing deal. While there, the General Manager (Lenny Gonzales) introduced himself to me and thanked me for my business. It was an unexpected and sincere gesture that made me feel truly appreciated for being a customer. I will refer all my friends, family and colleagues to Pohanka Acura and suggest they work directly with Yong Kim and Lenny Gonzales. More

late service.... awesome I came in late to see Lenny Gonzalez for a TLX. He assigned me to Elizabeth in which was the end of the day. She had no problem to assist me and my co I came in late to see Lenny Gonzalez for a TLX. He assigned me to Elizabeth in which was the end of the day. She had no problem to assist me and my cousin to buy their new car for his family. It was after 10:00 P.M. when we left and she was right by our side the whole time. She is full of product knowledge which is important being new to the Acra family for us. I definitely recommend doing future business with Ms. Kim for future business. Lenny Gonzalez will take care of the numbersame for you ;) More

Buying my first car on my own I went into Pohanka Acura to meet with Josh and instantly felt comfortable. He was professional, welcoming and ready to help. Being my first car buyin I went into Pohanka Acura to meet with Josh and instantly felt comfortable. He was professional, welcoming and ready to help. Being my first car buying experience of my own, it was a slightly overwhelming prospect. Josh and Ryan made me feel at ease and was incredibly patient with me and helping me through the process step by step. I walked out with the car of my dreams and felt like they really took what I was looking for and made it happen. I could not be happier with my experience and with my new TLX!! More