Pohanka Acura
Chantilly, VA
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Great Car Buying Experience Young Kim was great in handling us as customers. He was patient enough allowing us to make a decision and was assisting us to feel confident about ou Young Kim was great in handling us as customers. He was patient enough allowing us to make a decision and was assisting us to feel confident about our decision. We are so happy to be the new owners of MDX. I would definitely recommend him for future transactions More
Great Car Buying Experience Nicholas Shirley was a tremendous asset. He was able to explain all of the features of the vehicle. Flip Carleton in financing was able to explain a Nicholas Shirley was a tremendous asset. He was able to explain all of the features of the vehicle. Flip Carleton in financing was able to explain all of the options available for our vehicle. More
Fast service. Honored deal that I arranged ahead of time. I worked with Elizabeth Kim. She was very prompt and professional and was able to work with the numbers I mentioned before arriving at the dealership I worked with Elizabeth Kim. She was very prompt and professional and was able to work with the numbers I mentioned before arriving at the dealership. Very happy with my purchase. More
Top of the line. The most professional approach to buying! My thanks to Mr. Yong Kim for his professional and considerate approach managing the purchase of my second RDX at PohankaAcura in Chantilly. My thanks My thanks to Mr. Yong Kim for his professional and considerate approach managing the purchase of my second RDX at PohankaAcura in Chantilly. My thanks to Mr. Leonard Gonzales, general manager making possible to close the sale in a expeditious and customer oriented manner. As with my first RDX, I will continue to service my RDX at PohankaAcura, there is a lot to be thankful for continuity. I have already recommended 2 people to purchase at Pohanka Acura. More
Excellent Car-Buying Experience I recently purchased a new vehicle from Nick at Pohanka Acura. This was truly the easiest and most pleasant car-buying experience I've had. At each st I recently purchased a new vehicle from Nick at Pohanka Acura. This was truly the easiest and most pleasant car-buying experience I've had. At each stage of the process, from initial contact to delivery, Nick was thoroughly prepared, great to work with, and eager to help. I would certainly recommend both Nick and Pohanka Acura to anyone in the market for a vehicle. More
Car Purchase Experience Yesterday, August 6, 2017, I purchased a used 2017 RDX. I can't say enough about the patience and expertise shown by Nick. It's been a long time sin Yesterday, August 6, 2017, I purchased a used 2017 RDX. I can't say enough about the patience and expertise shown by Nick. It's been a long time since I purchased a car and I forgot how time consuming a process it can be. Maybe that's why I keep my cars a long time.... Nick took his time with me and, several times, he went above and beyond to ensure I was happy with my purchase. I will definitely recommend him to family and friends. It's very rare that I write reviews but feel this is well-deserved given the time Nick spent with me. More
Professional Customer Service Nick was very helpful, courteous and knowledgeable. He was "welcoming" and made me feel at home. Purchasing a car is stressful. But, Nick answered all Nick was very helpful, courteous and knowledgeable. He was "welcoming" and made me feel at home. Purchasing a car is stressful. But, Nick answered all my questions. He called me the following day to "thank me" and to offer his help in answering any questions I might have. Thanks Nick! More
Very easy and no-pressure purchase. Elizabeth was friendly, knowledgeable and attentive to our questions. She told us what to expect at each stage and we completed the process quickly. Elizabeth was friendly, knowledgeable and attentive to our questions. She told us what to expect at each stage and we completed the process quickly. She already quoted to lowest price by far by any local Acura dealer. Highly recommend her as your next sales director. More
New Car purchase Ryan was professional but also friendly and very courteous. I wished to purchase a new 2017 RDX but the model I wanted was not available. Ultimately Ryan was professional but also friendly and very courteous. I wished to purchase a new 2017 RDX but the model I wanted was not available. Ultimately, he convinced me to buy a new 2018 model. We negotiated what I thought was a reasonable deal. There was no high pressure on Ryan's part, and I appreciated that. Perhaps Ryan did not get all he wanted in the deal, and I know I did not get all I wanted; that is the way a deal should be achieved. My wife bought her Acura at Pohanka, and we are familiar with the dealership. It is a quality dealership, and that is what lead me to choose an Acura over Lexus when I decided to buy a new vehicle this year. The process unfolded without stress. I would also like to commend Preston Hill, who was also involved and tutored me in vehicle operation. In addition to his professionalism, Mr. Hill has excellent people skills. One had the feeling of dealing with a friend during the process. From my standpoint, the excellent rating is deserved in this instance. Lawrence Boring. More
Awesome Service I was nervous about trading in my old used car. But Joseph went out of his way to assure me that this would be an easy process. And it was. I have alr I was nervous about trading in my old used car. But Joseph went out of his way to assure me that this would be an easy process. And it was. I have already recommended him to several of my coworkers and friends. Definitely going back when I need a new car. More