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Pohanka Acura

Chantilly, VA

4.7
1,589 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,589 reviews

August 17, 2017

Great Car Buying Experience Young Kim was great in handling us as customers. He was patient enough allowing us to make a decision and was assisting us to feel confident about ou More

by RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
August 17, 2017

Great Car Buying Experience Nicholas Shirley was a tremendous asset. He was able to explain all of the features of the vehicle. Flip Carleton in financing was able to explain a More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip "Flip" Carleton, Nicholas Shirley
August 15, 2017

Fast service. Honored deal that I arranged ahead of time. I worked with Elizabeth Kim. She was very prompt and professional and was able to work with the numbers I mentioned before arriving at the dealership More

by JUAN PEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
August 14, 2017

Top of the line. The most professional approach to buying! My thanks to Mr. Yong Kim for his professional and considerate approach managing the purchase of my second RDX at PohankaAcura in Chantilly. My thanks More

by Alonso Montalvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
August 07, 2017

Excellent Car-Buying Experience I recently purchased a new vehicle from Nick at Pohanka Acura. This was truly the easiest and most pleasant car-buying experience I've had. At each st More

by Steve R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Shirley
August 07, 2017

Car Purchase Experience Yesterday, August 6, 2017, I purchased a used 2017 RDX. I can't say enough about the patience and expertise shown by Nick. It's been a long time sin More

by dsmiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Shirley
August 06, 2017

Professional Customer Service Nick was very helpful, courteous and knowledgeable. He was "welcoming" and made me feel at home. Purchasing a car is stressful. But, Nick answered all More

by oldguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Shirley
August 04, 2017

Very easy and no-pressure purchase. Elizabeth was friendly, knowledgeable and attentive to our questions. She told us what to expect at each stage and we completed the process quickly. More

by Happy-MDXer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
August 03, 2017

New Car purchase Ryan was professional but also friendly and very courteous. I wished to purchase a new 2017 RDX but the model I wanted was not available. Ultimately More

by Ed 1234
Recommend Dealer
Yes
Employees Worked With
Ryan Cartee
August 02, 2017

Awesome Service I was nervous about trading in my old used car. But Joseph went out of his way to assure me that this would be an easy process. And it was. I have alr More

by teacher78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Nwakanze
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