Pohanka Acura
Chantilly, VA
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Elizabeth is amazing! Elizabeth Kim was our sales associate and the process of leasing a car could not have been smoother or more pleasant. We texted and talked on the phon Elizabeth Kim was our sales associate and the process of leasing a car could not have been smoother or more pleasant. We texted and talked on the phone to get to a price I was happy with and then my husband and I went in to the dealership. After a quick test drive, Elizabeth expedited the paperwork and we were out the door with our new car in about an hour. Elizabeth took great care in explaining all of the car's technology to me and even set up my phone and contacts. It was clear that my husband and I were her number one priority while in the dealership. Elizabeth introduced us to the service team, finance personnel, provided us with boxes to clean out our old car and then helped us gather our belongings to ensure we didn't forget anything. Elizabeth's bubbly personality and efficiency made this our best car buying experience ever. More
Professional and patient! Mr. Yong Kim put me at ease with my buying a new 2017 Acura MDX with the technology package. I had not bought a new car in many years and was somewhat Mr. Yong Kim put me at ease with my buying a new 2017 Acura MDX with the technology package. I had not bought a new car in many years and was somewhat apprehensive, but he made the entire buying experience less of an ordeal. He is professional, courteous and very patient. More
Best customer service Our experience of buying a car was such a smooth and easy process because of Elizabeth Kim's help. It was one of the best car buying experiences we've Our experience of buying a car was such a smooth and easy process because of Elizabeth Kim's help. It was one of the best car buying experiences we've ever had. More
Great Dealer and Sales Person Yong was honest and extremely helpful from the first time we talked to him to when we closed the deal on our new car. Very professional and the dealer Yong was honest and extremely helpful from the first time we talked to him to when we closed the deal on our new car. Very professional and the dealership doesn't waste your time in getting you out the door - highly recommend the dealership and Yong to anyone looking to buy a new or used car! Thank you to Yong and his team for a fantastic experience! More
Easy and hassle free The workers were very helpful. They answered all the questions I had and was very helpful. After getting my car, Yong Kim helped me understand all of The workers were very helpful. They answered all the questions I had and was very helpful. After getting my car, Yong Kim helped me understand all of the car features so I don't have to read the manual all day long to understand the unique features of the car. Yong was very knowledgeable about the ILX I bought. So I was very pleased with the deal. More
Excellent service and knowledgeable professionals Mr. Yong Kim took the time to educate me about all of my options and explained in detail why my best option was my best option. I was very impressed w Mr. Yong Kim took the time to educate me about all of my options and explained in detail why my best option was my best option. I was very impressed with how attentive and professional the entire staff was at Pohanka Acura. Compared to other dealerships in the area, there is no comparison. Mr. Kim put me in the nicest car I have ever had in my life at a price I couldn't believe. More
Great Experience in Buying a New Acura I had the pleasure of working with Yong Kim for the purchase of my 2017 RDX. He is a total professional; I'm very pleased. I had the pleasure of working with Yong Kim for the purchase of my 2017 RDX. He is a total professional; I'm very pleased. More
Great and Amazing Experience! I had the opportunity to work with RJ Jones during the selection of that car that I was looking for. He is a world class salesperson and a professiona I had the opportunity to work with RJ Jones during the selection of that car that I was looking for. He is a world class salesperson and a professional. He listened to the specifics that I wanted in a car and not only founded but I was able to get a good deal. He explained the whole process, from trading in my vehicle, to the finance process, the features of my new vehicle, and the parts and services that the dealer offers. I definitely recommend RJ and this dealership to anybody. Great work! More
Truly a great car buying experience! This dealership is very fair with their trade in offers and negotiation on new cars. I have heard horror stories where people would spend hours and ho This dealership is very fair with their trade in offers and negotiation on new cars. I have heard horror stories where people would spend hours and hours negotiating car prices at other dealerships but not at Pohanka Acura. Joseph was great to work with! He went over all the details and helped with getting my car settings programmed. He even checked back with me the next week after I purchased the car. The overall car buying experience was great and the everyone was very courteous and professional. I would not go anywhere else to buy an Acura but this dealership. Highly Recommended. More
Amazing They found a vehicle that I wanted, had it parked out front when I arrived for test drive. The salesperson, Elizabeth Kim was professional. Enjoyed en They found a vehicle that I wanted, had it parked out front when I arrived for test drive. The salesperson, Elizabeth Kim was professional. Enjoyed engaging with all at the Dealership. Thank you Lenny Gonzalez More